The design of adaptive acquisition of users feedback: An empirical study
Authors: Almaliki, M., Ncube, C. and Ali, R.
Journal: Proceedings - International Conference on Research Challenges in Information Science
eISSN: 2151-1357
ISBN: 9781479923939
ISSN: 2151-1349
DOI: 10.1109/RCIS.2014.6861076
Abstract:Users' feedback is a main source of knowledge on how users perceive the role of software in meeting their requirements. Collectively, such feedback helps shaping software autonomous and semi-autonomous adaptation decisions of what is called Social Adaptation. It also helps developers to identify loci in the system where an evolution should be introduced in the next release. Despite this role of users' feedback, there is a lack of systematic engineering approaches on how to design its acquisition mechanisms. In this paper, we observe that the acquisition of feedback should be itself adaptive to the context of use. We conduct an empirical study following a mixed-method sequential exploratory approach to explore the main drivers of such adaptation and understand users' attitude when being asked to provide feedback. Our findings are meant to enrich the knowledge base for developers and researchers in users-centric, or crowd-centric, adaptation. It also highlights areas of study for a future research in the area. © 2014 IEEE.
https://eprints.bournemouth.ac.uk/21902/
Source: Scopus
The Design of Adaptive Acquisition of Users Feedback: an Empirical Study
Authors: Almaliki, M., Ncube, C. and Ali, R.
Journal: 2014 IEEE EIGHTH INTERNATIONAL CONFERENCE ON RESEARCH CHALLENGES IN INFORMATION SCIENCE (RCIS)
ISSN: 2151-1357
https://eprints.bournemouth.ac.uk/21902/
Source: Web of Science (Lite)
The Design of Adaptive Acquisition of Users Feedback: an Empirical Study
Authors: Almaliki, M., Ncube, C. and Ali, R
Conference: The IEEE Eighth International Conference on Research Challenges in Information Science (RCIS 2014).
Dates: 28-30 May 2014
https://eprints.bournemouth.ac.uk/21902/
Source: Manual
The Design of Adaptive Acquisition of Users Feedback: an Empirical Study
Authors: Almaliki, M., Ncube, C. and Ali, R.
Conference: The IEEE Eighth International Conference on Research Challenges in Information Science (RCIS 2014).
Dates: 28-30 May 2014
https://eprints.bournemouth.ac.uk/21902/
Source: Manual
The design of adaptive acquisition of users feedback: An empirical study.
Authors: Almaliki, M., Ncube, C. and Ali, R.
Editors: Bajec, M., Collard, M. and Deneckère, R.
Journal: RCIS
Pages: 1-12
Publisher: IEEE
ISBN: 978-1-4799-2393-9
https://eprints.bournemouth.ac.uk/21902/
https://ieeexplore.ieee.org/xpl/conhome/6848887/proceeding
Source: DBLP
The Design of Adaptive Acquisition of Users Feedback: an Empirical Study
Authors: Ali, R., Almaliki, M. and Ncube, C.
Conference: The IEEE Eighth International Conference on Research Challenges in Information Science (RCIS 2014).
Abstract:Users’ feedback is a main source of knowledge on how users perceive the role of software in meeting their requirements. Collectively, such feedback helps shaping software autonomous and semi-autonomous adaptation decisions of what is called Social Adaptation. It also helps developers to identify loci in the system where an evolution should be introduced in the next release. Despite this role of users’ feedback, there is a lack of systematic engineering approaches on how to design its acquisition mechanisms. In this paper, we observe that the acquisition of feedback should be itself adaptive to the context of use . We conduct an empirical study following a mixed-method sequential exploratory approach to explore the main drivers of such adaptation and understand users’ attitude when being asked to provide feedback. Our findings are meant to enrich the knowledge base for developers and researchers in users-centric, or crowd-centric, adaptation. It also highlights areas of study for a future research in the area.
https://eprints.bournemouth.ac.uk/21902/
Source: BURO EPrints