Engineering Software-based Motivation: a Persona-based Approach

Authors: Shahri, A., Hosseini, M., Almaliki, M., Phalp, K., Taylor, J. and Ali, R.

http://eprints.bournemouth.ac.uk/23590/

Start date: 1 June 2016

Software-based motivation refers to the use of tech- nology to enhance the engagement and efficiency of people in performing tasks and following a certain behaviour. Instances of such paradigm include gamification, persuasive technology and entertainment computing. Despite its potential, an ad- hoc introduction of software-based motivation to a business environment may lead to detrimental effects such as creating pressure and tension, and also reducing quality and authenticity. Hence, we advocate the need for a systematic engineering process to develop software solutions for motivation requirements. One of the challenges is in the high diversity in users’ perception and acceptance of motivation strategies and their software-based incarnations. In this paper, we propose the use of personas as an intermediate step which increases efficiency in the engineering process for both engineers and users. We conduct an empirical research and identify elements which describe people with regard to their perception and preferences towards software-based motivational techniques and create a set of exemplary personas to aid the engineering process. We also present guidelines and challenges related to using persona-based engineering methods for software-based motivation.

This data was imported from Scopus:

Authors: Shahri, A., Hosseini, M., Almaliki, M., Phalp, K., Taylor, J. and Ali, R.

http://eprints.bournemouth.ac.uk/23590/

Journal: Proceedings - International Conference on Research Challenges in Information Science

Volume: 2016-August

eISSN: 2151-1357

ISBN: 9781479987092

ISSN: 2151-1349

DOI: 10.1109/RCIS.2016.7549312

© 2016 IEEE. Software-based motivation refers to the use of technology to enhance the engagement and efficiency of people in performing tasks and following a certain behaviour. Instances of such paradigm include gamification, persuasive technology and entertainment computing. Despite its potential, an ad-hoc introduction of software-based motivation to a business environment may lead to detrimental effects such as creating pressure and tension, and also reducing quality and authenticity. Hence, we advocate the need for a systematic engineering process to develop software solutions for motivation requirements. One of the challenges is in the high diversity in users' perception and acceptance of motivation strategies and their software-based incarnations. In this paper, we propose the use of personas as an intermediate step which increases efficiency in the engineering process for both engineers and users. We conduct an empirical research and identify elements which describe people with regard to their perception and preferences towards software-based motivational techniques and create a set of exemplary personas to aid the engineering process. We also present guidelines and challenges related to using persona-based engineering methods for software-based motivation.

This source preferred by Mahmood Hosseini, Raian Ali, Alimohammad Shahri, Keith Phalp and Jacqui Taylor

This data was imported from Web of Science (Lite):

Authors: Shahri, A., Hosseini, M., Almaliki, M., Phalp, K., Taylor, J. and Ali, R.

http://eprints.bournemouth.ac.uk/23590/

Journal: 2016 IEEE TENTH INTERNATIONAL CONFERENCE ON RESEARCH CHALLENGES IN INFORMATION SCIENCE (RCIS)

Pages: 589-600

ISSN: 2151-1357

The data on this page was last updated at 04:44 on September 23, 2017.