Open Space – a collaborative process for facilitating Tourism IT partnerships

This source preferred by Philip Alford

Authors: Alford, P.

Editors: O Connor, P., Höpken, W. and Gretzel, U.

http://eprints.bournemouth.ac.uk/15693/

Pages: 430-440

Publisher: Springer

Place of Publication: Berlin, Heidelberg

ISBN: 978-3-211-77279-9

DOI: 10.1007/978-3-211-77280-5_38

The success of IT projects depends on the success of the partnerships on which they are based. However past research by the author has identified a significant rate of failure in these partnerships, predominantly due to an overly technical mindset, leading to the question: “how do we ensure that, as technological solutions are implemented within tourism, due consideration is given to human-centred issues?” The tourism partnership literature is explored for additional insights revealing that issues connected with power, participation and normative positions play a major role. The method, Open Space, is investigated for its ability to engage stakeholders in free and open debate. This paper reports on a one-day Open Space event sponsored by two major intermediaries in the UK travel industry who wanted to consult their business partners. Both the running of the event and its results reveal how Open Space has the potential to address some of the weaknesses associated with tourism partnerships.

This data was imported from DBLP:

Authors: Alford, P.

Editors: O'Connor, P., Höpken, W. and Gretzel, U.

http://eprints.bournemouth.ac.uk/15693/

http://www.informatik.uni-trier.de/~ley/db/conf/enter/enter2008.html

Pages: 430-440

Publisher: Springer

ISBN: 978-3-211-77279-9

The data on this page was last updated at 14:55 on April 26, 2018.