Heritage site management: Motivations and expectations

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Authors: Poria, Y., Reichel, A. and Biran, A.

Journal: Annals of Tourism Research

Volume: 33

Issue: 1

Pages: 162-178

ISSN: 0160-7383

DOI: 10.1016/j.annals.2005.08.001

This study attempts to explore the significance of tourists' perceptions of a heritage site, as it relates to their own heritage, and as an important factor for understanding their behavior and the management of historic settings. Implementing a quantitative research approach, questionnaires were distributed to a sample group prior to their entering the heritage site. The results indicate that individuals' perceptions comprise a key factor in understanding both motivation to visit and expectations of the interpretation provided. Implications of the findings for researchers and site managers are presented. © 2005 Elsevier Ltd. All rights reserved.

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