Gulfs of Expectation: Eliciting and Verifying Differences in Trust Expectations using Personas
Authors: Faily, S., Power, D. and Fléchais, I.
Journal: Journal of Trust Management
Volume: 3
Issue: 4
Pages: 1-22
Publisher: Springer
https://eprints.bournemouth.ac.uk/24454/
Source: Manual
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