Persona cases: A technique for grounding personas
Authors: Faily, S. and Flechais, I.
Journal: Conference on Human Factors in Computing Systems - Proceedings
Pages: 2267-2270
ISBN: 9781450302289
DOI: 10.1145/1978942.1979274
Abstract:Personas are a popular technique in User-Centered Design, however their validity can be called into question. While the techniques used to developed personas and their integration with other design activities provide some measure of validity, a persona's legitimacy can be threatened by challenging its characteristics. This note presents Persona Cases: personas whose characteristics are both grounded in, and traceable to their originating source of empirical data. This approach builds on the premise that sense-making in qualitative data analysis is an argumentative activity, and aligns concepts associated with a Grounded Theory analysis with recent work on arguing the characteristics of personas. We illustrate this approach using a case study in the Critical Infrastructure Protection domain. Copyright 2011 ACM.
Source: Scopus
Persona Cases: A Technique for Grounding Personas
Authors: Faily, S. and Flechais, I.
Journal: 29TH ANNUAL CHI CONFERENCE ON HUMAN FACTORS IN COMPUTING SYSTEMS
Pages: 2267-2270
Source: Web of Science (Lite)
Persona Cases: A Technique for grounding Personas
Authors: Faily, S. and Flechais, I.
Journal: CHI ’11: Proceedings of the 29th International conference on Human factors in computing systems
Pages: 2267-2270
Publisher: ACM
Place of Publication: Vancouver, BC, Canada
Source: Manual
Persona cases: a technique for grounding personas.
Authors: Faily, S. and Flechais, I.
Editors: Tan, D.S., Amershi, S., Begole, B., Kellogg, W.A. and Tungare, M.
Journal: CHI
Pages: 2267-2270
Publisher: ACM
ISBN: 978-1-4503-0228-9
https://doi.org/10.1145/1978942
Source: DBLP