Eliciting and visualising trust expectations using persona trust characteristics and goal models

This source preferred by Shamal Faily

Authors: Faily, S. and Fl├ęchais, I.

Start date: 17 November 2014

Publisher: ACM

This data was imported from DBLP:

Authors: Faily, S. and Flechais, I.

Editors: Lanubile, F. and Ali, R.



Pages: 17-24

Publisher: ACM

ISBN: 978-1-4503-3227-9

This data was imported from Scopus:

Authors: Faily, S. and Fl├ęchais, I.

Journal: 6th International Workshop on Social Software Engineering, SSE 2014 - Proceedings

Pages: 17-24

ISBN: 9781450332279

DOI: 10.1145/2661685.2661690

Copyright 2014 ACM. Developers and users rely on trust to simplify complexity when building and using software. Unfortunately, the invisibility of trust and the richness of a system's context of use means that factors inuencing trust are difficult to see, and assessing its implications before a system is built is complex and time-consuming. This paper presents an approach for eliciting and visualising differences between trust expectations using persona cases, goal models, and complementary tool support. We evaluate our approach by using it to identify misplaced trust expectations in a software infrastructure by its users and application developers.

The data on this page was last updated at 04:56 on May 20, 2019.