Eliciting and visualising trust expectations using persona trust characteristics and goal models
Authors: Faily, S. and Fléchais, I.
Journal: 6th International Workshop on Social Software Engineering, SSE 2014 - Proceedings
Pages: 17-24
ISBN: 9781450332279
DOI: 10.1145/2661685.2661690
Abstract:Developers and users rely on trust to simplify complexity when building and using software. Unfortunately, the invisibility of trust and the richness of a system's context of use means that factors inuencing trust are difficult to see, and assessing its implications before a system is built is complex and time-consuming. This paper presents an approach for eliciting and visualising differences between trust expectations using persona cases, goal models, and complementary tool support. We evaluate our approach by using it to identify misplaced trust expectations in a software infrastructure by its users and application developers.
https://eprints.bournemouth.ac.uk/33288/
Source: Scopus
Eliciting and Visualising Trust Expectations using Persona Trust Characteristics and Goal Models
Authors: Faily, S. and Fléchais, I.
Conference: 6th International Workshop on Social Software Engineering
Dates: 17 November-17 August 2014
Publisher: ACM
https://eprints.bournemouth.ac.uk/33288/
Source: Manual
Eliciting and visualising trust expectations using persona trust characteristics and goal models.
Authors: Faily, S. and Flechais, I.
Editors: Lanubile, F. and Ali, R.
Journal: SSE@SIGSOFT FSE
Pages: 17-24
Publisher: ACM
ISBN: 978-1-4503-3227-9
https://eprints.bournemouth.ac.uk/33288/
https://doi.org/10.1145/2661685
Source: DBLP
Eliciting and Visualising Trust Expectations using Persona Trust Characteristics and Goal Models
Authors: Faily, S. and Fléchais, I.
Conference: 6th International Workshop on Social Software Engineering
Publisher: ACM
Abstract:Developers and users rely on trust to simplify complexity when building and using software. Unfortunately, the invisibility of trust and the richness of a system’s context of use means that factors influencing trust are difficult to see, and assessing its implications before a system is built is complex and time-consuming. This paper presents an approach for eliciting and visualising differences between trust expectations using persona cases, goal models, and complementary tool support. We evaluate our approach by using it to identify misplaced trust expectations in a software infrastructure by its users and application developers.
https://eprints.bournemouth.ac.uk/33288/
Source: BURO EPrints