The COVID-19 pandemic and organisational learning for disaster planning and management: A perspective of tourism businesses from a destination prone to consecutive disasters
Authors: Bhaskara, G.I. and Filimonau, V.
Journal: Journal of Hospitality and Tourism Management
Volume: 46
Pages: 364-375
eISSN: 1839-5260
ISSN: 1447-6770
DOI: 10.1016/j.jhtm.2021.01.011
Abstract:Organisational learning is critical for building disaster-resilient tourism businesses. Limited research has examined the mechanisms of organisational learning in tourism enterprises operating in disaster-prone destinations. The COVID-19 pandemic provides an opportunity to investigate how past disasters have reinforced organisational resilience of tourism businesses. This paper evaluates the effect of past disasters on organisational learning of tourism businesses in Bali. It finds that limited human and social capital restricts their organisational learning, exposing vulnerability of the Balinese tourism industry to future disastrous events. Stakeholder capacity building exercises are required to enhance disaster resilience of tourism businesses and their host destination.
https://eprints.bournemouth.ac.uk/35163/
Source: Scopus
The COVID-19 pandemic and organisational learning for disaster planning and management: A perspective of tourism businesses from a destination prone to consecutive disasters
Authors: Bhaskara, G.I. and Filimonau, V.
Journal: JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT
Volume: 46
Pages: 364-375
eISSN: 1839-5260
ISSN: 1447-6770
DOI: 10.1016/j.jhtm.2021.01.011
https://eprints.bournemouth.ac.uk/35163/
Source: Web of Science (Lite)
The COVID-19 pandemic and organisational learning for disaster planning and management: A perspective of tourism businesses from a destination prone to consecutive disasters
Authors: Bhaskara, G.I. and Filimonau, V.
Journal: Journal of Hospitality and Tourism Management
Volume: 46
Issue: March
Pages: 364-375
ISSN: 1447-6770
Abstract:© 2021 The Authors. Organisational learning is critical for building disaster-resilient tourism businesses. Limited research has examined the mechanisms of organisational learning in tourism enterprises operating in disaster-prone destinations. The COVID-19 pandemic provides an opportunity to investigate how past disasters have reinforced organisational resilience of tourism businesses. This paper evaluates the effect of past disasters on organisational learning of tourism businesses in Bali. It finds that limited human and social capital restricts their organisational learning, exposing vulnerability of the Balinese tourism industry to future disastrous events. Stakeholder capacity building exercises are required to enhance disaster resilience of tourism businesses and their host destination.
https://eprints.bournemouth.ac.uk/35163/
Source: BURO EPrints