A joined up approach to safeguarding and personalisation: A framework for practice in multi-agency decision-making

Authors: Galpin, D. and Hughes, D.

Journal: Journal of Adult Protection

Volume: 13

Issue: 3

Pages: 150-159

ISSN: 1466-8203

DOI: 10.1108/14668201111160741

Abstract:

Purpose This paper aims to provide a framework from which practitioners can develop a partnership approach to multi-agency decision-making. Design/methodology/approach The authors have drawn on the direct experiences of social work practitioners currently involved in safeguarding activity and qualified social workers undertaking post qualifying social work education. Those seeking safeguarding guidance from a safeguarding adult co-ordinator/manager indicate multi-agency decision-making can be professionally, intellectually and emotionally challenging. In response to these concerns, the authors have worked together to develop a simple framework designed to support practitioners in facilitating effective multi-agency decision-making. Findings There is a need for effective practice in multi-agency decision-making to be central to delivering a system of personalised care that both empowers and protects. The Harvard Business model identifies five key stages as being crucial to decision-making; first, establishing context; second, framing the issue; followed by generating alternatives and evaluating alternatives and finally choosing the best option. The model stops here, but for most decisions a sixth step is required to identify actions and those responsible for implementing them. Originality/value Policy and legislation alone cannot protect adults at risk and in vulnerable circumstances from abuse, there also needs to be commitment at an organisational and practitioner level to develop decision-making processes that ensure safeguarding and personalisation is interwoven as efficiently and effectively as possible. © 2011 Emerald Group Publishing Limited.

Source: Scopus