Complaints on the Online Environment - The Case of Hong Kong Hotels.
This source preferred by Dimitrios Buhalis
Authors: Au, N., Buhalis, D. and Law, R.
Pages: 73-86
Publisher: Springer-Verlag
Place of Publication: Vienna, Austria
ISBN: 9783211939703
This data was imported from DBLP:
Authors: Au, N., Buhalis, D. and Law, R.
Editors: Höpken, W., Gretzel, U. and Law, R.
https://doi.org/10.1007/978-3-211-93971-0
Pages: 73-85
Publisher: Springer
ISBN: 978-3-211-93970-3