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Biography

Professor Dimitrios Buhalis is a Strategic Management and Marketing expert with specialisation in Information Communication Technology applications in the Tourism, Travel, Hospitality and Leisure industries. He is Director of the eTourism Lab and Deputy Director of the International Centre for Tourism and Hospitality Research, at Bournemouth University Business School in England. He was recently Visiting Professor at the School of Hospitality and Tourism Management, The Hong Kong Polytechnic University SAR, China. He is the Editor in Chief of the most established Journal in Tourism: Tourism Review, and the Editor in Chief of the Encyclopedia of Tourism Management and Marketing. His research pioneers smart and ambient intelligence tourism with a particular focus on innovation, entrepreneurship and destination ecosystems management. Professor Buhalis has written and co-edited more than 25 books and 400 scientific articles. For more information, books, articles and presentations see www.buhalis.com...

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Research

Professor Dimitrios Buhalis is a Strategic Management and Marketing expert with specialisation in Information Communication Technology applications in the Tourism, Travel, Hospitality and Leisure industries. Dimitrios is researching, lecturing, advising and facilitating progress in organisations globally, whilst his books and publications are studied widely by both students and professionals around the world. Dimitrios current research focus includes: Real-Time and Nowness, Smart Tourism and Smart Hospitality, Social Media Context and Mobile Marketing (SoCoMo), Augmented Reality, Technology-enhanced Experience Management and Personalisation, Reputation and Social Media Strategies, Accessibility and Special Diet (Allergens) Tourism.

Professor Buhalis has written and co-edited more than 20 books and 250 scientific articles. He has written or co-edited a total of about 20 books, including Tourism Business Frontiers and Tourism Management Dynamics published by Elsevier, eTourism: Strategic Information Technology for Tourism published by Pearson (Prentice Hall/Financial Times) and Tourism Distribution Channels (Thomson), Managing alliances in the global hospitality and tourism industry, Accessible Tourism, European Tourism Planning as well as a series of three books on IT and Tourism. He is currently working on four new books. He is the Editor in Chief of Tourism Review https://www.emeraldgrouppublishing.com/journal/tr the most established Journal in Tourism: Tourism Review, now and SSCI Journal in its 75th volume...

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Dimitrios' current research focus includes: Real-Time and Nowness, Smart Tourism and Smart Hospitality, Social Media Context and Mobile Marketing (SoCoMo), Augmented Reality, Technology-enhanced Experience Management and Personalisation, Reputation and Social Media Strategies, Accessibility and Special Diet (Allergens) Tourism.

Favourites

  • Buhalis, D., O’Connor, P., Leung, R., 2023. Smart hospitality: from smart cities and smart tourism towards agile business ecosystems in networked destinations. International Journal of Contemporary Hospitality Management, 35 (1), 369-393.

Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person's work contributes towards the following SDGs:

No poverty

"End poverty in all its forms everywhere"

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Decent work and economic growth

"Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all"

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Industry, innovation and infrastructure

"Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation"

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Partnership for the Goals

"Strengthen the means of implementation and revitalize the Global Partnership for Sustainable Development"

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Journal Articles

  • Devis-Rozental, C., Buhalis, D., 2026. Devis-Rozental, C.; Buhalis, D., Bello, B.; Darcy, S., 2026, Reframing accessible tourism through the Humanising Framework, International Journal of Contemporary Hospitality Management 31 Jan26. International Journal of Contemporary Hospitality Management.
  • Shen, H., Hu, Y., Fan, D.X.F., Buhalis, D., 2026. Rural Homestay Experiencescape: Scale Development and Its Emotional and Cognitive Paths to Guest Engagement Behavior. Journal of Hospitality and Tourism Research, 50 (2), 206-224.
  • Şengel, Ü., Genç, G., Işkın, M., Çevrimkaya, M., Assiouras, I., Zengin, B., Sarıışık, M., Buhalis, D., 2025. The impacts of negative problem orientation on perceived risk and travel intention in the context of COVID-19: a PLS-SEM approach. Journal of Tourism Futures, 11 (3), 421-442.
  • Rasul, T., Santini, F.D.O., Lim, W.M., Buhalis, D., Ramkissoon, H., Ladeira, W.J., Pinto, D.C., Azhar, M., 2025. Tourist engagement: Toward an integrated framework using meta-analysis. Journal of Vacation Marketing, 31 (4), 845-867.
  • Lo, A., Huang, Z., Buhalis, D., Thomas, N., Pang, J.M., 2025. Mapping the landscape of employer value propositions in Asian hotels through online job postings analysis. Tourism Management, 110.
  • Aldawsari, R., Buhalis, D., Roushan, G., 2025. Immersive metaverse technologies for education and training in tourism and hospitality. International Journal of Contemporary Hospitality Management, 37 (8), 2716-2736.
  • Paliwal, M., Buhalis, D., Jha, S., Chatradhi, N., 2025. Exploring Generation Z Motivations to Use Metaverse for Travel Planning. International Journal of Tourism Research, 27 (4).
  • Vasil, M., Chopdar, P.K., Das, S.S., Buhalis, D., 2025. Guests' Value Co-Creation Behavior in Airbnb: The Role of Light Triad Personality, Perspective-Taking, and Host Incivility. International Journal of Tourism Research, 27 (3).
  • Assiouras, I., Laserer, C., Buhalis, D., 2025. The evolution of artificial empathy in the hospitality metaverse era. International Journal of Hospitality Management, 126.
  • Huang, F., Tse, W.T.S., Wu, Z., Buhalis, D., 2025. Attributes influencing peer-to-peer accommodation performance: Classification and the future pathways. International Journal of Hospitality Management, 126.
  • Rainoldi, M., Ladkin, A., Buhalis, D., 2025. Digital nomads' work-leisure management practices. Annals of Tourism Research, 111.
  • Fan, D.X.F., Buhalis, D., Fragkaki, E., Tsai, Y.R., 2025. Achieving Senior Tourists’ Active Aging Through Value Co–creation: A Customer-Dominant Logic Perspective. Journal of Travel Research, 64 (2), 427-443.
  • Buhalis, D., 2025. 80 years of tourism review – transformative and regenerative power of smart tourism. Tourism Review, 80 (1), 1-7.
  • Kılıçarslan, Ö., Yozukmaz, N., Albayrak, T., Buhalis, D., 2025. The impacts of Metaverse on tourist behaviour and marketing implications. Current Issues in Tourism, 28 (4), 622-642.
  • Assiouras, I., Giannopoulos, A., Mavragani, E., Buhalis, D., 2025. Virtual reality facilitated travel inspiration: the role of pleasure and arousal. Current Issues in Tourism, 28 (23), 3851-3864.
  • Choubey, V., Chakraborty, D., Sharma, A., Khorana, S., Buhalis, D., 2025. Metaverse in tourism: tourist involvement as a moderator. Asia Pacific Journal of Tourism Research, 30 (1), 1-26.
  • Vasil, M., Chopdar, P.K., Das, S.S., Buhalis, D., 2025. Value co-destruction behavior in peer-to-peer accommodation: evidence of dark triad, moral disengagement, and host incivility. Journal of Hospitality Marketing and Management.
  • Rainoldi, M., Ladkin, A., Buhalis, D., Neuhofer, B., 2025. Digital praxiography: a qualitative research toolkit for capturing digital service-related practices. Journal of Service Theory and Practice.
  • Christodoulides, G., Chatzipanagiotou, K., Baker, J., Buhalis, D., 2025. Conceptualizing and Measuring Customer Luxury Experience in Hotels. Journal of Travel Research.
  • Buhalis, D., Yin, J., Xu, F., 2025. Metaverse experiences in hospitality and tourism: blending virtuality and reality. International Journal of Contemporary Hospitality Management.
  • Lo, A., Huang, Z., Buhalis, D., Thomas, N., Pang, J.M., 2025. Marketing the employer brand in hospitality: a content analysis of hotel corporate and career websites. Journal of Travel and Tourism Marketing, 42 (9), 1153-1168.
  • Zhou, L., Lian, X., Fan, D.X.F., Buhalis, D., Ladkin, A., 2025. Digital nomads: transient social interactions and local (dis)embeddedness in DNA, China. Tourism Geographies.
  • Costa, C., Buhalis, D., 2025. Introduction. Tourism Destination Management Planning Marketing and Impacts, xii-xiv.
  • Saputra, F.E., Buhalis, D., Augustyn, M.M., Marangos, S., 2024. Anthropomorphism-based artificial intelligence (AI) robots typology in hospitality and tourism. Journal of Hospitality and Tourism Technology, 15 (5), 790-807.
  • Leung, X.Y., Buhalis, D., Viglia, G., 2024. Immersive Advertising through Co-Creation: Lessons from the Visitor Economy How to Enhance Experiential Competitiveness With an “Attract, Convert, and Delight” Strategy. Journal of Advertising Research, 64 (3), 319-334.
  • Sigala, M., Ooi, K.B., Tan, G.W.H., Aw, E.C.X., Buhalis, D., Cham, T.H., Chen, M.M., Dwivedi, Y.K., Gretzel, U., Inversini, A., Jung, T., Law, R., Ye, I.H., 2024. Understanding the impact of ChatGPT on tourism and hospitality: Trends, prospects and research agenda. Journal of Hospitality and Tourism Management, 60, 384-390.
  • Buhalis, D., Ivanov, S., 2024. Foreword. New Technologies in Virtual and Hybrid Events, ix-xi.
  • Vasil M, M., Chopdar, P.K., Buhalis, D., Das, S.S., 2024. Value co-creation in the sharing economy: Revisiting the past to inform future. Psychology and Marketing, 41 (7), 1443-1468.
  • Guo, Q., Shen, H., Fan, D.X.F., Buhalis, D., 2024. CSR influence on job performance: the roles of psychological needs fulfillment and organizational identification among tourism firms. International Journal of Contemporary Hospitality Management, 36 (5), 1665-1689.
  • Buhalis, D., Efthymiou, L., Uzunboylu, N., Thrassou, A., 2024. Charting the progress of technology adoption in tourism and hospitality in the era of industry 4.0. Euromed Journal of Business, 19 (1), 1-20.
  • Zhou, L., Buhalis, D., Fan, D.X.F., Ladkin, A., Lian, X., 2024. Attracting digital nomads: Smart destination strategies, innovation and competitiveness. Journal of Destination Marketing and Management, 31.
  • Assiouras, I., Giannopoulos, A., Mavragani, E., Buhalis, D., 2024. Virtual reality and mental imagery towards travel inspiration and visit intention. International Journal of Tourism Research, 26 (2).
  • Pizam, A., Ozturk, A.B., Hacikara, A., Zhang, T., Balderas-Cejudo, A., Buhalis, D., Fuchs, G., Hara, T., Meira, J., Revilla, R.G.M., Sethi, D., Shen, Y., State, O., 2024. The role of perceived risk and information security on customers' acceptance of service robots in the hotel industry. International Journal of Hospitality Management, 117.
  • Rubio-Escuderos, L., García-Andreu, H., Michopoulou, E., Buhalis, D., 2024. Perspectives on experiences of tourists with disabilities: implications for their daily lives and for the tourist industry. Tourism Recreation Research, 49 (1), 48-62.
  • Rainoldi, M., Ladkin, A., Buhalis, D., 2024. Blending work and leisure: a future digital worker hybrid lifestyle perspective. Annals of Leisure Research, 27 (2), 215-235.
  • Pereira, T., Limberger, P.F., Minasi, S.M., Buhalis, D., 2024. New Insights into Consumers’ Intention to Continue Using Chatbots in the Tourism Context. Journal of Quality Assurance in Hospitality and Tourism, 25 (4), 754-780.
  • Bulchand-Gidumal, J., William Secin, E., O’Connor, P., Buhalis, D., 2024. Artificial intelligence’s impact on hospitality and tourism marketing: exploring key themes and addressing challenges. Current Issues in Tourism, 27 (14), 2345-2362.
  • Zhu, C., Fong, L.H.N., Li, X., Buhalis, D., Chen, H., 2024. Short video marketing in tourism: Telepresence, celebrity attachment, and travel intention. International Journal of Tourism Research, 26 (1).
  • Assiouras, I., Vallström, N., Skourtis, G., Buhalis, D., 2024. Exploring how interaction leads to value co-creation, value co-destruction, and value no-creation during service mega-disruptions. Current Issues in Tourism, 27 (20), 3231-3248.
  • Kitchen, P.J., 2024. Encyclopedia of tourism management and marketing. JOURNAL OF MARKETING COMMUNICATIONS, 30 (4), 529.
  • Ozturk, A.B., Pizam, A., Hacikara, A., An, Q., Chaulagain, S., Balderas-Cejudo, A., Buhalis, D., Fuchs, G., Hara, T., Vieira de Souza Meira, J., García Revilla, R., Sethi, D., Shen, Y., State, O., 2023. Hotel customers’ behavioral intentions toward service robots: the role of utilitarian and hedonic values. Journal of Hospitality and Tourism Technology, 14 (5), 780-801.
  • Buhalis, D., Chan, J., 2023. Traveling with pets: designing hospitality services for pet owners/parents and hotel guests. International Journal of Contemporary Hospitality Management, 35 (12), 4217-4237.
  • Sowmya, G., Chakraborty, D., Polisetty, A., Khorana, S., Buhalis, D., 2023. Use of metaverse in socializing: Application of the big five personality traits framework. Psychology and Marketing, 40 (10), 2132-2150.
  • Ferreira, J.J., Teixeira, S.J., Shi, F., Wanke, P., Buhalis, D., 2023. Guest editorial: Tourism and hospitality economics at times of crisis. Journal of Hospitality and Tourism Insights, 6 (4), 1441-1446.
  • Buhalis, D., Leung, D., Lin, M., 2023. Metaverse as a disruptive technology revolutionising tourism management and marketing. Tourism Management, 97.
  • Dwivedi, Y.K., Kshetri, N., Hughes, L., Slade, E.L., Jeyaraj, A., Kar, A.K., Baabdullah, A.M., Koohang, A., Raghavan, V., Ahuja, M., Albanna, H., Albashrawi, M.A., Al-Busaidi, A.S., Balakrishnan, J., Barlette, Y., Basu, S., Bose, I., Brooks, L., Buhalis, D., Carter, L., Chowdhury, S., Crick, T., Cunningham, S.W., Davies, G.H., Davison, R.M., Dé, R., Dennehy, D., Duan, Y., Dubey, R., Dwivedi, R., Edwards, J.S., Flavián, C., Gauld, R., Grover, V., Hu, M.C., Janssen, M., Jones, P., Junglas, I., Khorana, S., Kraus, S., Larsen, K.R., Latreille, P., Laumer, S., Malik, F.T., Mardani, A., Mariani, M., Mithas, S., Mogaji, E., Nord, J.H., O'Connor, S., Okumus, F., Pagani, M., Pandey, N., Papagiannidis, S., Pappas, I.O., Pathak, N., Pries-Heje, J., Raman, R., Rana, N.P., Rehm, S.V., Ribeiro-Navarrete, S., Richter, A., Rowe, F., Sarker, S., Stahl, B.C., Tiwari, M.K., van der Aalst, W., Venkatesh, V., Viglia, G., Wade, M., Walton, P., Wirtz, J., Wright, R., 2023. “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy. International Journal of Information Management, 71.
  • Dwivedi, Y.K., Kshetri, N., Hughes, L., Slade, E.L., Jeyaraj, A., Kar, A.K., Baabdullah, A.M., Koohang, A., Raghavan, V., Ahuja, M., Albanna, H., Albashrawi, M.A., Al-Busaidi, A.S., Balakrishnan, J., Barlette, Y., Basu, S., Bose, I., Brooks, L.D., Buhalis, D., Carter, L.D., Chowdhury, S., Crick, T., Cunningham, S.W., Davies, G.H., Davison, R.M., De', R., Dennehy, D., Duan, Y., Dubey, R., Dwivedi, R., Edwards, J.S., Flavián, C., Gauld, R., Grover, V., Hu, M.-C., Janssen, M., Jones, P., Junglas, I.A., Khorana, S., Kraus, S., Larsen, K.R., Latreille, P., Laumer, S., Malik, F.T., Mardani, A., Mariani, M., Mithas, S., Mogaji, E., Nord, J.H., O'Connor, S., Okumus, F., Pagani, M., Pandey, N., Papagiannidis, S., Pappas, I.O., Pathak, N., Pries-Heje, J., Raman, R., Rana, N.P., Rehm, S.-V., Ribeiro-Navarrete, S., Richter, A., Rowe, F., Sarker, S., Stahl, B.C., Tiwari, M.K., Aalst, W.M.P.V.D., Venkatesh, V., Viglia, G., Wade, M.R., Walton, P., Wirtz, J., Wright, R.T., 2023. Opinion Paper: "So what if ChatGPT wrote it?" Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy. Int. J. Inf. Manag., 71, 102642.
  • Boukis, A., Koritos, C., Papastathopoulos, A., Buhalis, D., 2023. Customer incivility as an identity threat for frontline employees: The mitigating role of organizational rewards. Annals of Tourism Research, 100.
  • Buhalis, D., Leung, X.Y., Fan, D., Darcy, S., Chen, G., Xu, F., Wei-Han Tan, G., Nunkoo, R., Farmaki, A., 2023. Editorial. Tourism Review, 78 (2), 293-313.
  • Dwivedi, Y.K., Hughes, L., Wang, Y., Alalwan, A.A., Ahn, S.J., Balakrishnan, J., Barta, S., Belk, R., Buhalis, D., Dutot, V., Felix, R., Filieri, R., Flavián, C., Gustafsson, A., Hinsch, C., Hollensen, S., Jain, V., Kim, J., Krishen, A.S., Lartey, J.O., Pandey, N., Ribeiro-Navarrete, S., Raman, R., Rauschnabel, P.A., Sharma, A., Sigala, M., Veloutsou, C., Wirtz, J., 2023. Metaverse marketing: How the metaverse will shape the future of consumer research and practice. Psychology and Marketing, 40 (4), 750-776.
  • Shang, K., Fan, D.X.F., Buhalis, D., 2023. Tour guides’ self-efficacy and resilience capability building through sharing economy platforms. International Journal of Contemporary Hospitality Management, 35 (4), 1562-1583.
  • Buhalis, D., Lin, M.S., Leung, D., 2023. Metaverse as a driver for customer experience and value co-creation: implications for hospitality and tourism management and marketing. International Journal of Contemporary Hospitality Management, 35 (2), 701-716.
  • Buhalis, D., O’Connor, P., Leung, R., 2023. Smart hospitality: from smart cities and smart tourism towards agile business ecosystems in networked destinations. International Journal of Contemporary Hospitality Management, 35 (1), 369-393.
  • Assiouras, I., Skourtis, G., Giannopoulos, A., Buhalis, D., Karaosmanoglu, E., 2023. Testing the relationship between value co-creation, perceived justice and guests’ enjoyment. Current Issues in Tourism, 26 (4), 587-602.
  • Koohang, A., Nord, J.H., Ooi, K.B., Tan, G.W.H., Al-Emran, M., Aw, E.C.X., Baabdullah, A.M., Buhalis, D., Cham, T.H., Dennis, C., Dutot, V., Dwivedi, Y.K., Hughes, L., Mogaji, E., Pandey, N., Phau, I., Raman, R., Sharma, A., Sigala, M., Ueno, A., Wong, L.W., 2023. Shaping the Metaverse into Reality: A Holistic Multidisciplinary Understanding of Opportunities, Challenges, and Avenues for Future Investigation. Journal of Computer Information Systems, 63 (3), 735-765.
  • Johnson, A.G., Buhalis, D., 2023. Legitimacy in co-creating tourism value through customer-to-customer (C2C) online travel communities. Tourism Recreation Research.
  • Morrison, A.M., Buhalis, D., 2023. Introduction. Routledge Handbook of Trends and Issues in Tourism Sustainability Planning and Development Management and Technology, xxx-xxxiii.
  • Morrison, A.M., Buhalis, D., 2023. Introduction. Routledge Handbook of Trends and Issues in Global Tourism Supply and Demand, 1-4.
  • Williams, N.L., Ivanov, S., Buhalis, D., 2023. Algorithmic Ghost in the Research Shell: Large Language Models and Academic Knowledge Creation in Management Research. CoRR, abs/2303.07304.
  • Assiouras, I., Vallström, N., Skourtis, G., Buhalis, D., 2022. Value propositions during service mega-disruptions: Exploring value co-creation and value co-destruction in service recovery. Annals of Tourism Research, 97.
  • Johnson, A.G., Buhalis, D., 2022. Solidarity during times of crisis through co-creation. Annals of Tourism Research, 97.
  • Dwivedi, Y.K., Hughes, L., Baabdullah, A.M., Ribeiro-Navarrete, S., Giannakis, M., Al-Debei, M.M., Dennehy, D., Metri, B., Buhalis, D., Cheung, C.M.K., Conboy, K., Doyle, R., Dubey, R., Dutot, V., Felix, R., Goyal, D.P., Gustafsson, A., Hinsch, C., Jebabli, I., Janssen, M., Kim, Y.G., Kim, J., Koos, S., Kreps, D., Kshetri, N., Kumar, V., Ooi, K.B., Papagiannidis, S., Pappas, I.O., Polyviou, A., Park, S.M., Pandey, N., Queiroz, M.M., Raman, R., Rauschnabel, P.A., Shirish, A., Sigala, M., Spanaki, K., Wei-Han Tan, G., Tiwari, M.K., Viglia, G., Wamba, S.F., 2022. Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy. International Journal of Information Management, 66.
  • Shen, H., Zhao, C., Fan, D.X.F., Buhalis, D., 2022. The effect of hotel livestreaming on viewers’ purchase intention: Exploring the role of parasocial interaction and emotional engagement. International Journal of Hospitality Management, 107.
  • Zhu, C., Hoc Nang Fong, L., Gao, H., Buhalis, D., Shang, Z., 2022. How does celebrity involvement influence travel intention? The case of promoting Chengdu on TikTok. Information Technology and Tourism, 24 (3), 389-407.
  • Tomczyk, A.T., Buhalis, D., Fan, D.X.F., Williams, N.L., 2022. Price-personalization: Customer typology based on hospitality business. Journal of Business Research, 147, 462-476.
  • Buhalis, D., Papathanassis, A., Vafeidou, M., 2022. Smart cruising: smart technology applications and their diffusion in cruise tourism. Journal of Hospitality and Tourism Technology, 13 (4), 626-649.
  • Buhalis, D., Moldavska, I., 2022. Voice assistants in hospitality: using artificial intelligence for customer service. Journal of Hospitality and Tourism Technology, 13 (3), 386-403.
  • Pizam, A., Ozturk, A.B., Balderas-Cejudo, A., Buhalis, D., Fuchs, G., Hara, T., Meira, J., Revilla, R.G.M., Sethi, D., Shen, Y., State, O., Hacikara, A., Chaulagain, S., 2022. Factors affecting hotel managers’ intentions to adopt robotic technologies: A global study. International Journal of Hospitality Management, 102.
  • Bethune, E., Buhalis, D., Miles, L., 2022. Real time response (RTR): Conceptualizing a smart systems approach to destination resilience. Journal of Destination Marketing and Management, 23.
  • O’ Regan, M., Salazar, N.B., Choe, J., Buhalis, D., 2022. Unpacking overtourism as a discursive formation through interdiscursivity. Tourism Review, 77 (1), 54-71.
  • O'Sullivan, H., Ngugi, I., 2022. Marketing mix. Encyclopedia of Tourism Management and Marketing.
  • Zhang, H., Huang, R., Zhang, Y., Buhalis, D., 2022. Cultural ecosystem services evaluation using geolocated social media data: a review. Tourism Geographies, 24 (4-5), 646-668.
  • Stoyanova-Bozhkova, S., Paskova, T., Buhalis, D., 2022. Emotional intelligence: a competitive advantage for tourism and hospitality managers. Tourism Recreation Research, 47 (4), 359-371.
  • La, L., Xu, F., Buhalis, D., 2021. Knowledge mapping of sharing accommodation: A bibliometric analysis. Tourism Management Perspectives, 40.
  • Stylos, N., Zwiegelaar, J., Buhalis, D., 2021. Big data empowered agility for dynamic, volatile, and time-sensitive service industries: the case of tourism sector. International Journal of Contemporary Hospitality Management, 33 (3), 1015-1036.
  • Buhalis, D., Volchek, K., 2021. Bridging marketing theory and big data analytics: The taxonomy of marketing attribution. International Journal of Information Management, 56.
  • Buhalis, D., Park, S., 2021. Guest editorial. Journal of Product and Brand Management, 30 (1), 1-11.
  • Garrod, B., Saarinen, J., Moreno-Gil, S., Stepchenkova, S., Buhalis, D., Fyall, A., Jamal, T., Pennington-Gray, L., 2020. Taking a Road Less Travelled: Welcome to Tourism and Hospitality. Tourism and Hospitality, 1 (1).
  • Kallmuenzer, A., Peters, M., Buhalis, D., 2020. The role of family firm image perception in host-guest value co-creation of hospitality firms. Current Issues in Tourism, 23 (19), 2410-2427.
  • de Souza, J., Mendes-Filho, L., Buhalis, D., 2020. Evaluating the effectiveness of tourist advertising to improve the competitiveness of destinations. Tourism Economics, 26 (6), 1001-1020.
  • Buhalis, D., Andreu, L., Gnoth, J., 2020. The dark side of the sharing economy: Balancing value co-creation and value co-destruction. Psychology and Marketing, 37 (5), 689-704.
  • Brown, L., Buhalis, D., Beer, S., 2020. Dining alone: improving the experience of solo restaurant goers. International Journal of Contemporary Hospitality Management, 32 (3), 1347-1365.
  • Buhalis, D., Parra López, E., Martinez-Gonzalez, J.A., 2020. Influence of young consumers’ external and internal variables on their e-loyalty to tourism sites. Journal of Destination Marketing and Management, 15.
  • Laesser, C., Bieger, T., Pechlaner, H., Keller, P., Buhalis, D., 2020. 75 years of Tourism Review: survival by transformation: a perspective article. Tourism Review, 75 (1), 4-7.
  • Buhalis, D., 2020. Technology in tourism-from information communication technologies to eTourism and smart tourism towards ambient intelligence tourism: a perspective article. Tourism Review, 75 (1), 267-272.
  • Buhalis, D., 2020. Guest editorial. Tourism Review, 75 (1), 1-3.
  • Anagnostopoulou, S.C., Buhalis, D., Kountouri, I.L., Manousakis, E.G., Tsekrekos, A.E., 2020. The impact of online reputation on hotel profitability. International Journal of Contemporary Hospitality Management, 32 (1), 20-39.
  • Stamolampros, P., Korfiatis, N., Chalvatzis, K., Buhalis, D., 2020. Harnessing the “wisdom of employees” from online reviews. Annals of Tourism Research, 80.
  • Volchek, K., Law, R., Buhalis, D., Song, H., 2020. Exploring ways to improve personalisation: The influence of tourist context on service perception. E Review of Tourism Research, 17 (5), 737-752.
  • Chan, I.C.C., Ma, J., Law, R., Buhalis, D., Hatter, R., 2020. Dynamics of hotel website browsing activity: the power of informatics and data analytics. Industrial Management and Data Systems, 121 (6), 1398-1416.
  • Can, A.S., Ekinci, Y., Viglia, G., Buhalis, D., 2020. Stronger Together? Tourists’ Behavioral Responses to Joint Brand Advertising. Journal of Advertising, 49 (5), 525-539.
  • Stamolampros, P., Korfiatis, N., Chalvatzis, K., Buhalis, D., 2019. Job satisfaction and employee turnover determinants in high contact services: Insights from Employees'Online reviews. Tourism Management, 75, 130-147.
  • Kozak, M., Buhalis, D., 2019. Cross–border tourism destination marketing: Prerequisites and critical success factors. Journal of Destination Marketing and Management, 14.
  • Yao, B., Qiu, R.T.R., Fan, D.X.F., Liu, A., Buhalis, D., 2019. Standing out from the crowd – an exploration of signal attributes of Airbnb listings. International Journal of Contemporary Hospitality Management, 31 (12), 4520-4542.
  • Rasoolimanesh, S.M., Law, R., Buhalis, D., Cobanoglu, C., 2019. Guest editorial. Journal of Hospitality and Tourism Technology, 10 (4), 481-488.
  • Buhalis, D., Harwood, T., Bogicevic, V., Viglia, G., Beldona, S., Hofacker, C., 2019. Technological disruptions in services: lessons from tourism and hospitality. Journal of Service Management, 30 (4), 484-506.
  • Antón, C., Camarero, C., Laguna, M., Buhalis, D., 2019. Impacts of authenticity, degree of adaptation and cultural contrast on travellers’ memorable gastronomy experiences. Journal of Hospitality Marketing and Management, 28 (7), 743-764.
  • Rihova, I., Moital, M., Buhalis, D., Gouthro, M.B., 2019. Practice-based segmentation: taxonomy of C2C co-creation practice segments. International Journal of Contemporary Hospitality Management, 31 (9), 3799-3818.
  • Assiouras, I., Skourtis, G., Giannopoulos, A., Buhalis, D., Koniordos, M., 2019. Value co-creation and customer citizenship behavior. Annals of Tourism Research, 78.
  • Fan, D.X.F., Buhalis, D., Lin, B., 2019. A tourist typology of online and face-to-face social contact: Destination immersion and tourism encapsulation/decapsulation. Annals of Tourism Research, 78.
  • Buhalis, D., Sinarta, Y., 2019. Real-time co-creation and nowness service: lessons from tourism and hospitality. Journal of Travel and Tourism Marketing, 36 (5), 563-582.
  • Volchek, K., Liu, A., Song, H., Buhalis, D., 2019. Forecasting tourist arrivals at attractions: Search engine empowered methodologies. Tourism Economics, 25 (3), 425-447.
  • Koo, C., Mendes-Filho, L., Buhalis, D., 2019. Smart tourism and competitive advantage for stakeholders: Guest editorial. Tourism Review, 74 (1), 1-4.
  • Koo, C., Mendes-Filho, L., Buhalis, D., 2019. Guest editorial. Tourism Review, 74 (1), 1-4.
  • Peters, M., Kallmuenzer, A., Buhalis, D., 2019. Hospitality entrepreneurs managing quality of life and business growth. Current Issues in Tourism, 22 (16), 2014-2033.
  • Fan, D., Buhalis, D., Lin, B., 2019. Tourists' online and face-to-face social contact and destination immersion. E Review of Tourism Research, 16 (2-3), 224-233.
  • Volchek, K., Law, R., Buhalis, D., Song, H., 2019. The Good, the bad, and the ugly: Tourist perceptions on interactions with personalised content. E Review of Tourism Research, 16 (2-3), 62-72.
  • Nannelli, M., Buhalis, D., Franch, M., Lucia, M.D., 2019. Disruption of the market structure in the tourism and hospitality accommodation service. The impact of the new short-term rental players. E Review of Tourism Research, 17 (3), 460-474.
  • Buhalis, D., 2019. Technology in tourism - from information communication technologies to eTourism and smart tourism towards ambient intelligence tourism: a perspective article. Tourism Review, 75 (1).
  • Zhang, H., Chen, W., Zhang, Y., Buhalis, D., Lu, L., 2018. National park visitors’ car-use intention: A norm-neutralization model. Tourism Management, 69, 97-108.
  • Zhang, H., Gordon, S., Buhalis, D., Ding, X., 2018. Experience Value Cocreation on Destination Online Platforms. Journal of Travel Research, 57 (8), 1093-1107.
  • Rihova, I., Buhalis, D., Gouthro, M.B., Moital, M., 2018. Customer-to-customer co-creation practices in tourism: Lessons from Customer-Dominant logic. Tourism Management, 67, 362-375.
  • Zhang, H., Wu, Y., Buhalis, D., 2018. A model of perceived image, memorable tourism experiences and revisit intention. Journal of Destination Marketing and Management, 8, 326-336.
  • Buhalis, D., Leung, R., 2018. Smart hospitality—Interconnectivity and interoperability towards an ecosystem. International Journal of Hospitality Management, 71, 41-50.
  • Molinillo, S., Liébana-Cabanillas, F., Anaya-Sánchez, R., Buhalis, D., 2018. DMO online platforms: Image and intention to visit. Tourism Management, 65, 116-130.
  • Molinillo, S., Liébana-Cabanillas, F., Anaya-Sánchez, R., Buhalis, D., 2018. DMO online platforms: Image and intention to visit. Tourism Management, 65 (April).
  • Chrysikou, E., Tziraki, C., Buhalis, D., 2018. Architectural hybrids for living across the lifespan: lessons from dementia. Service Industries Journal, 38 (1-2), 4-26.
  • Brandão, F., Costa, C., Buhalis, D., 2018. Tourism innovation networks: A regional approach. European Journal of Tourism Research, 18, 33-56.
  • Martínez González, J.A., Parra-Lopez, E., Buhalis, D., 2017. The loyalty of young residents in an island destination: An integrated model. Journal of Destination Marketing and Management, 6 (4), 444-455.
  • Buhalis, D., Marinakou, E., 2017. Internet Research Methods. TOURISM MANAGEMENT, 63, 12-13.
  • Thomaz, G.M., Biz, A.A., Bettoni, E.M., Mendes-Filho, L., Buhalis, D., 2017. Content mining framework in social media: A FIFA world cup 2014 case analysis. Information and Management, 54 (6), 786-801.
  • Xu, F., Buhalis, D., Weber, J., 2017. Serious games and the gamification of tourism. Tourism Management, 60, 244-256.
  • Xu, F., Buhalis, D., Weber, J., 2017. Serious games and the gamification of tourism. Tourism Management, 60 (June).
  • Williams, N., Inversini, A., Ferdinand, N., Buhalis, D., 2017. Destination EWOM: A Macro and Meso approach. Annals of Tourism Research, 64 (May).
  • Williams, N.L., Inversini, A., Ferdinand, N., Buhalis, D., 2017. Destination eWOM: A macro and meso network approach? Annals of Tourism Research, 64, 87-101.
  • Tanti, A., Buhalis, D., 2017. The influences and consequences of being digitally connected and/or disconnected to travellers. Information Technology and Tourism, 17 (1), 121-141.
  • Qi, S., Law, R., Buhalis, D., 2017. Comparative evaluation study of the websites of China-based and international luxury hotels. Journal of China Tourism Research, 13 (1), 1-25.
  • Buhalis, D., Kavoura, A., Cooper, C., 2017. Social media and user-generated content for marketing tourism experiences. Tourismos, 12 (3), x-xvi.
  • Boes, K., Buhalis, D., Inversini, A., 2016. Smart tourism destinations: ecosystems for tourism destination competitiveness. International Journal of Tourism Cities, 2 (2), 108-124.
  • Viglia, G., Werthner, H., Buhalis, D., 2016. Disruptive innovations. Information Technology and Tourism, 16 (4), 327-329.
  • Hsu, A.Y.C., King, B., Wang, D., Buhalis, D., 2016. In-destination tour products and the disrupted tourism industry: progress and prospects. Information Technology and Tourism, 16 (4), 413-433.
  • Xu, F., Tian, F., Buhalis, D., Weber, J., Zhang, H., 2016. Tourists as Mobile Gamers: Gamification for Tourism Marketing. Journal of Travel and Tourism Marketing, 33 (8), 1124-1142.
  • Ladkin, A., Buhalis, D., 2016. Online and social media recruitment: Hospitality employer and prospective employee considerations. International Journal of Contemporary Hospitality Management, 28 (2), 327-345.
  • Viglia, G., Minazzi, R., Buhalis, D., 2016. The influence of e-word-of-mouth on hotel occupancy rate. International Journal of Contemporary Hospitality Management, 28 (9), 2035-2051.
  • Ivanov, S., 2016. PLANNING RESEARCH IN HOSPITALITY AND TOURISM. HOSPITALITY & SOCIETY, 6 (3), 301-303.
  • Buhalis, D., 2015. Tourism and Trails: Cultural, Ecological and Management Issues. TOURISM MANAGEMENT, 50, 97.
  • Michopoulou, E., Darcy, S., Ambrose, I., Buhalis, D., 2015. Accessible tourism futures: the world we dream to live in and the opportunities we hope to have. Journal of Tourism Futures, 1 (3), 179-188.
  • Xiang, Z., Tussyadiah, I., Buhalis, D., 2015. Editorial. Smart destinations: Foundations, analytics, and applications. Journal of Destination Marketing and Management, 4 (3).
  • Neuhofer, B., Buhalis, D., Ladkin, A., 2015. Smart technologies for personalized experiences: a case study in the hospitality domain. Electronic Markets – The International Journal of Networked Business, 25 (3), 243-254.
  • Rihova, I., Buhalis, D., Moital, L., Gouthro, M., 2015. Conceptualising customer-to-customer value co-creation in tourism. International Journal of Tourism Research, 17 (7), 356-363.
  • Rihova, I., Buhalis, D., Moital, M., Gouthro, M.-B.. Conceptualising customer-to-customer value co-creation in tourism. International Journal of Tourism Research, 17 (7).
  • Williams, N.L., Inversini, A., Buhalis, D., Ferdinand, N., 2015. Community crosstalk: an exploratory analysis of destination and festival eWOM on Twitter. Journal of Marketing Management.
  • Buhalis, D., 2015. Book review. Tourism and Trails: Cultural, Ecological and Management Issues, Dallen J. Timothy, Stephen W. Boyd. Channel View Publications, Bristol (2014). Paperback, 328 pages, ISBN: 9781845414771. Tourism Management, 50.
  • Xiang, Z., Tussyadiah, I., Buhalis, D., 2015. Smart destinations: Foundations, analytics, and applications. Journal of Destination Marketing and Management.
  • Williams, N., Inversini, A., Buhalis, D., Ferdinand, N., 2015. Community crosstalk: An exploratory analysis of destination and festival eWOM on Twitter. Journal of Marketing Management, 31 (9).
  • Mistilis, N., Buhalis, D., Gretzel, U., 2014. Future eDestination Marketing: Perspective of an Australian Tourism Stakeholder Network. Journal of Travel Research, 53 (6), 778-790.
  • Buhalis, D., Foerste, M., 2014. SoCoMo marketing for travel and tourism: Empowering co-creation of value. Journal of Destination Marketing and Management.
  • Buhalis, D., Rihova, I., Moital, M., Gouthro, M.-B., 2014. Conceptualising customer-to-customer co-creation in socially dense tourism contexts. International Journal of Tourism Research.
  • Mariani, M.M., Buhalis, D., Longhi, C., Vitouladiti, O., 2014. Managing change in tourism destinations: Key issues and current trends. Journal of Destination Marketing and Management, 2 (4), 269-272.
  • Law, R., Buhalis, D., Cobanoglu, C., 2014. Progress on information and communication technologies in hospitality and tourism. INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 26 (5), 727-750.
  • Mariani, M.M., Buhalis, D., Longhi, C., Vitouladiti, O., 2013. Conference communication. Managing change in tourism destinations: Key issues and current trends. Journal of Destination Marketing and Management, 2 (4).
  • Michopoulou, E., Buhalis, D., 2013. Information provision for challenging markets: The case of the accessibility requiring market in the context of tourism. Information and Management, 50 (5), 229-239.
  • Hays, S., Page, S.J., Buhalis, D., 2013. Social media as a destination marketing tool: Its use by national tourism organisations. Current Issues in Tourism, 16 (3), 211-239.
  • Rihova, I., Buhalis, D., Moital, L., Gouthro, M., 2013. Social layers of customer-to-customer value co-creation. Journal of Service Management, 24 (5), 553-655.
  • Leung, D., Law, R., van Hoof, H., Buhalis, D., 2013. Social Media in Tourism and Hospitality: A Literature Review. Journal of Travel and Tourism Marketing, 30 (1-2), 3-22.
  • Buhalis, D., Wagner, R., 2013. eDestination: International best practices of tourism technologies and application. Tourism Tribune, 28 (1), 3-6.
  • Buhalis, D., Zhang, L., 2013. Interdisciplinary research on information science and tourism: A systematic review. Tourism Tribune, 28 (1), 114-128.
  • Buhalis, D., Au, N., Law, R., 2013. Online Complaining Behavior for Mainland China Hotels: The Perception of Chinese and Non-Chinese Customers. International Journal of Hospitality and Tourism Administration.
  • Buhalis, D., Qi, S., Law, R., 2013. Who booked five-star hotels in Macau? A study of hotel guests’ online booking attention. Journal of Hospitality and Tourism Management.
  • Buhalis, D., Qi, S., Law, R., 2013. A Modified Fuzzy Hierarchical TOPSIS Model for Hotel Website Evaluation. International Journal of Fuzzy System Applications.
  • Buhalis, D., Yovcheva, Z., Gatzidis, C., van Elzakker, C., 2013. Empirical evaluation of smartphone Augmented Reality browsers in an urban tourism destination context. Journal of Mobile Human Computer Interaction.
  • Neuhofer, B., Buhalis, D., Ladkin, A., 2013. A Typology of technology-enhanced tourism experiences. International Journal of Tourism Research.
  • Rihova, I., Buhalis, D., Moital, M., Gouthro, M.-B.. Social layers of customer-to-customer value co-creation. Journal of Service Management, 24 (5).
  • Frías, D.M., Rodríguez, M.A., Alberto Castañeda, J., Sabiote, C.M., Buhalis, D., 2012. The Formation of a Tourist Destination's Image via Information Sources: The Moderating Effect of Culture. International Journal of Tourism Research, 14 (5), 437-450.
  • Buhalis, D., Neuhofer, B., 2012. EVERYTHING YOU NEED TO KNOW ABOUT INTERNET MARKETING. ANNALS OF TOURISM RESEARCH, 39 (2), 1266-1268.
  • Neuhofer, B., Buhalis, D., Ladkin, A., 2012. Conceptualising technology enhanced destination experiences. Journal of Destination Marketing and Management, 1 (1-2), 36-46.
  • Spencer, A.J., Buhalis, D., Moital, M., 2012. A hierarchical model of technology adoption for small owner-managed travel firms: An organizational decision-making and leadership perspective. Tourism Management, 33, 1195-1208.
  • Frías, D.M., Rodríguez, M.A., Castañeda, J.A., Sabiote, C.M., Buhalis, D., 2012. The formation of a tourist destination's image via information sources: the moderating effect of culture. International Journal of Tourism Research.
  • Hays, S., Page, S., Buhalis, D., 2012. Social media as a destination marketing tool: An exploratory study of the use of social media among National Tourism Organisations. Current Issues in Tourism.
  • Mistilis, N., Buhalis, D., 2012. Challenges and potential of the Semantic Web for tourism. e-Review of Tourism Research (eRTR), 10.
  • Yovcheva, Z., Buhalis, D., Gatzidis, C., 2012. Overview of Smartphone Augmented Reality Applications for Tourism. e-Review of Tourism Research (eRTR), 10, 63-66.
  • Buhalis, D., Frias, D.M., Rodriguez, M.A., Castaneda, J.A., Sabiote, C.M., 2012. Tourism destination image formation through of information sources: The moderating effect of culture. International Journal of Tourism Research, 14, 437-450.
  • Buhalis, D., Li, L., Gray, D., 2012. Learning about Managing the Business in the Hospitality Industry. Human Resource Development Quarterly.
  • Yovcheva, Z., Buhalis, D., Gatzidis, C.. Smartphone Augmented Reality Applications for Tourism. e-Review of Tourism Research (eRTR), 10 (2).
  • Buhalis, D., Yazici-Malkoclar, S., 2011. Lastminute.com: From reservation system to lifestyle portal. , 89-101.
  • Egger, R., Buhalis, D., 2011. eTourism case studies: Management and marketing issues. Etourism Case Studies Management and Narketing Issues, 1-477.
  • Buhalis, D., Egger, R., 2011. Intermediaries. , 83-87.
  • Zoge, M., Buhalis, D., 2011. British airways: Customer enabled interactivity. , 269-281.
  • Buhalis, D., Leung, D., Law, R., 2011. ETourism: Critical information and communication technologies for tourism destinations. , 205-224.
  • Buhalis, D., Michopoulou, E., 2011. Information-Enabled Tourism Destination Marketing: Addressing the Accessibility Market, Current Issues in Tourism. Current Issues in Tourism, 14, 145-168.
  • Egger, R., Buhalis, D., 2011. Mobile systems. , 417-425.
  • Egger, R., Buhalis, D., 2011. Hospitality. , 5-13.
  • Egger, R., Buhalis, D., 2011. Destinations. , 175-179.
  • Egger, R., Buhalis, D., 2011. Transportation. , 263-268.
  • Egger, R., Buhalis, D., 2011. Information communication technology systems. , 327-331.
  • Fotis, J., Buhalis, D., Rossides, N., 2011. Social Media Impact on Holiday Travel Planning: The Case of the Russian and the FSU Markets. International Journal of Online Marketing, 1, 1-19.
  • Fotis, J., Buhalis, D., Rossides, N., 2011. Social media impact on holiday travel: The case of the Russian and the FSU markets. International Journal of Online Marketing, 1(4), 1-19.
  • Qi, S., Leung, R., Law, R., Buhalis, D., 2011. A Longitudinal Study of Consumer Perceptions of Travel Website Success Factors in Hong Kong. FIU Hospitality Review, 29, 48-63.
  • Paraskevas, A., Katsogridakis, I., Law, R., Buhalis, D., 2011. Search Engine Marketing: Transforming Search Engines to Hotel Distribution Channels. The Cornell Hotel Restaurant Administration Quarterly, 52(2), 200-208.
  • Buhalis, D., Qi, S., Law, R., 2011. Motivations for Visiting Hotel Websites: Chinese versus International Consumers. Journal of Travel and Tourism Research, 136-147.
  • Buhalis, D., Matloka, J., 2011. Impulsar la comercializacion electronica de destinos turisticos con la personalizacion de contenidos: La economia de las colas largas. Estudios Turísticos, 189, 9-35.
  • Brás, J.M., Costa, C., Buhalis, D., 2010. Network analysis and wine routes: The case of the Bairrada Wine Route. Service Industries Journal, 30 (10), 1621-1641.
  • Law, R., Qi, S., Buhalis, D., 2010. A review of website evaluation in tourism research. Tourism Management, 31, 297-313.
  • Minghetti, V., Buhalis, D., 2010. Digital divide in tourism. Journal of Travel Research, 49, 267-281.
  • Qi, S., Law, R., Buhalis, D., 2010. A Comparison of Chinese and International Online User Perceptions of the Usefulness of Hotel Websites. Information Technology & Tourism, 11.
  • Paraskevas, A., Katsogridakis, I., Law, R., Buhalis, D., 2010. Search Engine Marketing: Transforming Search Engines to Hotel Distribution Channels. The Cornell Hotel and Restaurant Administration Quarterly.
  • Law, R., Leung, R., Buhalis, D., 2010. An Analysis of Academic Leadership in Hospitality and Tourism Journals. Journal of Hospitality & Tourism Research.
  • Buhalis, D., Michopoulou, E., 2010. Information-Enabled Tourism Destination Marketing: Addressing the Accessibility Market. Current Issues in Tourism.
  • Brás, J.M., Costa, C., Buhalis, D., 2010. Networks analysis and wine routes: the case of the Bairrada wine route. The Service Industries Journal, 30, 1-21.
  • Inversini, A., Cantoni, L., Buhalis, D., 2010. Destinations Information Competitors and Web Reputation. Information Technology & Tourism, 11, 221-234.
  • Law, R., Qi, S., Buhalis, D., 2010. Progress in tourism management: A review of website evaluation in tourism research. Tourism Management, 31, 297-313.
  • Law, R., Leung, R., Buhalis, D., 2010. An Analysis of Academic Leadership in Hospitality and Tourism Journals. Journal of Hospitality & Tourism Research, 34, 455-477.
  • Buhalis, D., 2010. Digital Divide and Tourism: Bridging the gap between markets and destinations. Journal of Travel Research, 20 (10), 1-15.
  • Peters, M., Frehse, J., Buhalis, D., 2009. The importance of Lifestyle entrepreneurship: A conceptual study of the tourism industry. PASOS. Revista de Turismo y Patrimonio Cultural, 7, 393-405.
  • Law, R., Leung, R., Buhalis, D.. Information Technology Applications in Hospitality and Tourism: A Review of Publications from 2005 to 2007. Journal of Travel & Tourism Marketing, 26 (5&6).
  • Buhalis, D., Murphy, H., 2009. Information Communication Technologies (ICTs), entrepreneurship and SMTEs. , 287-300.
  • Law, R., Leung, R., Buhalis, D., 2009. Information Technology Applications in Hospitality and Tourism: A Review of Publications from 2005 to 2007. Journal of Travel & Tourism Marketing, 26, 599-623.
  • Parra Lopez, E., Buhalis, D., Fyall, A., 2009. Editorial: Entrepreneurship and Innovation in Tourism. PASOS. Revista de Turismo y Patrimonio Cultural, 7, 355-357.
  • Buhalis, D., 2008. Planning Research in Hospitality and Tourism. TOURISM MANAGEMENT, 29 (6), 1240-1241.
  • Buhalis, D., Kaldis, K., 2008. eEnabled Internet Distribution for Small and Medium Sized Hotels: The Case of Athens. Tourism Recreation Research, 33 (1), 67-81.
  • Buhalis, D., Kaldis, K., 2008. eEnabled internet distribution for small and medium sized hotels: the case of hospitality SMEs in Athens. Tourism Recreation Research, 33.
  • Michopoulou, E., Buhalis, D., 2008. Performance measures of net-enabled hypercompetitive industries: the case of tourism. International Journal of Information Management, 28, 168-180.
  • Buhalis, D., Law, R., 2008. Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research. Tourism Management, 29, 609-623.
  • Eichhorn, V., Miller, G., Michopoulou, E., Buhalis, D., 2008. Enabling Access to Tourism Through Information Schemes. Annals of Tourism Research, 35, 189-210.
  • Chung, J., Buhalis, D., 2008. Information needs in online social networks. Information Technology & Tourism, 10, 267-281.
  • Li, L., Buhalis, D., 2008. Influential Factors of Internet Users Booking Online in China's Domestic Tourism. Journal of China Tourism Research, 4, 172-188.
  • Qi, S., Law, R., Buhalis, D., 2008. Usability of Chinese Destination Management Organization Websites. Journal of Travel and Tourism Marketing, 25, 182-198.
  • Buhalis, D., Law, R., 2008. Progress in tourism management: twenty years on and ten years after the internet: the state of eTourism research. Tourism Management, 29, 609-623.
  • Eichhorn, V., Miller, G., Michopoulou, E., Buhalis, D., 2008. ENABLING ACCESS TO TOURISM THROUGH INFORMATION SCHEMES? Annals of Tourism Research, 35 (1).
  • Buhalis, D., 2007. Foreword. Information and Communication Technologies in Support of the Tourism Industry, vi-vii.
  • Li, L., Buhalis, D., Lockwood, A., Benzine, K., 2007. The use of e-learning in training in the UK hospitality industry: An exploratory study. Ecel 2007 6th European Conference on E Learning, 391-398.
  • Niininen, O., Buhalis, D., March, R., 2007. Customer empowerment in tourism through Consumer Centric Marketing (CCM). Qualitative Market Research: An International Journal, 10, 265-281.
  • Costa, C., Buhalis, D., 2006. Introduction. Tourism Management Dynamics Trends Management and Tools, 1-5.
  • Buhalis, D., Owen, R., Pletinckx, D., 2006. Information communication technology applications for World Heritage Site management. , 125-144.
  • Buckberg, G.D., 2006. Stonehenge and the heart: similar construction. Eur J Cardiothorac Surg, 29 Suppl 1, S286-S290.
  • Li, L., Buhalis, D., 2006. E-Commerce in China: The Case of Travel. International Journal of Information Management, 26, 153-166.
  • Costa, C., Buhalis, D., 2005. Conclusion: Tourism futures. , 241-246.
  • Buhalis, D., Costa, C., 2005. Preface. Tourism Business Frontiers Consumers Products and Industry.
  • Buhalis, D., O'Connor, P., 2005. Information Communication Technology Revolutionizing Tourism. Tourism Recreation Research, 30, 7-16.
  • Peters, M., Buhalis, D., 2004. Family hotel businesses: Strategic planning and the need for education and training. Education Training, 46, 406-415.
  • Buhalis, D., Deimezi, O., 2004. E-Tourism Developments in Greece: Information Communication Technologies Adoption for the Strategic Management of the Greek Tourism Industry. Tourism and Hospitality Research, 5 (2), 103-130.
  • Peters, M., Buhalis, D., 2004. Small Family Hotel Businesses: The Need for Education and Training. Journal of Education and Training, 46, 406-416.
  • Buhalis, D., Deimezi, R., 2004. eTourism Developments in Greece. International Journal of Tourism and Hospitality Research, 5, 103-130.
  • Buhalis, D., 2004. eAirlines: Strategic and Tactical use of ICTs in the Airline Industry. Information & Management, 41, 805-825.
  • Bastakis, C., Buhalis, D., Butler, R., 2004. The Perception of Small and Medium Sized Tourism Accommodation Providers on the Impacts of the Tour Operators' Power in Eastern Mediterranean. Tourism Management, 25, 151-170.
  • Buhalis, D., Deimezi, O., 2003. Information Technology Penetration and E-commerce Developments in Greece, With a Focus on Small to Medium-sized Enterprises. Electronic Markets, 13, 309-324.
  • Collins, C., Buhalis, D., Peters, M., 2003. Enhancing SMTEs business performance through eLearning platforms. Journal of Education and Training, 45, 483-494.
  • Ma, J.X., Buhalis, D., Song, H., 2003. ICTs and Internet Adoption in China's Tourism Industry. International Journal of Information Management, 23, 451-476.
  • Buhalis, D., Molinaroli, E., 2003. Entrepreneurial Networks in the Italian eTourism. Information Technology & Tourism, 5, 175-184.
  • Bennett, M., Buhalis, D., 2003. The Future for Internet Travel Distribution: The Travel Agent Perspective. Insights, D, 25-30.
  • Paraskevas, A., Buhalis, D., 2002. Outsourcing IT for Small Hotels: The Opportunities and Challenges of Using Application Service Providers. The Cornell Hotel and Restaurant Administration Quarterly, 43, 27-39.
  • Buhalis, D., 2002. Information Technology and Tourism: Trends and Developments. Estudis de Turisme de Catalunya, 6, 21-26.
  • Buhalis, D., Fotiou, S., Vereczi, G., 2002. Sustainable Development of Ecotourism in Small Islands Developing States (SIDS) and Other Small Islands. International Journal of Tourism and Hospitality Research, 4, 79-89.
  • Buhalis, D., Licata, M.C., 2002. The Future eTourism Intermediaries. Tourism Management, 23, 207-220.
  • Buhalis, D., Molinaroli, E., 2002. Entrepreneurial Networks and Supply Communities in the Italian eTourism. J. Inf. Technol. Tour., 5, 175-184.
  • Buhalis, D., 2001. Tourism in Greece: Strategic Analysis and Challenges. Current Issues in Tourism, 4, 440-480.
  • Buhalis, D., 2001. A New Era in Information Technology for Tourism. Turistica Trimestrale di Economia-Management-Marketing, 10, 83-96.
  • Buhalis, D., Minghetti, V., 2001. Introduction: Information Communication Technologies, Tourism, Culture and Art. Information Technology & Tourism, 4, 75-76.
  • Buhalis, D., 2000. Marketing the competitive destination of the future. Tourism Management, 21 (1), 97-116.
  • Buhalis, D., 2000. Tourism and information technologies: Past, present and future. Tourism Recreation Research, 25 (1), 41-58.
  • Buhalis, D., 2000. Relationships in the distribution channel of tourism conflicts between hoteliers and tour operators in the mediterranean region. International Journal of Hospitality and Tourism Administration, 1 (1), 113-139.
  • Crotts, J.C., Buhalis, D., March, R., 2000. Introduction: Global alliances in tourism and hospitality management. International Journal of Hospitality and Tourism Administration, 1 (1), 1-10.
  • Buhalis, D., Spada, A., 2000. Destination Management Systems: Criteria for Success - An Exploratory Research. J. Inf. Technol. Tour., 3, 41-58.
  • Buhalis, D., 1999. Limits of tourism development in peripheral destinations: problems and challenges. TOURISM MANAGEMENT, 20 (2), 183-185.
  • Buhalis, D., 1999. 'Agenda 2010: For small businesses in the world's longest industry - A growing contribution to European tourism.' Llandudno, Wales 20-22 May 98. Tourism Management, 20 (3), 369-370.
  • Buhalis, D., 1999. Information Technology for Small and Medium-Sized Tourism Enterprises: Adaptation and Benefits. J. Inf. Technol. Tour., 2, 79-95.
  • Buhalis, D., Main, H., 1998. Information technology in peripheral small and medium hospitality enterprises: Strategic analysis and critical factors. International Journal of Contemporary Hospitality Management, 10 (5), 198-202.
  • Buhalis, D., 1998. Tourism in the mediterranean: Challenges and Opportunities. Tourism Recreation Research, 23 (1), 90-91.
  • Buhalis, D., Jafari, J., Werthner, H., 1997. Information technology and the reengineering of tourism. ANNALS OF TOURISM RESEARCH, 24 (1), 245-247.
  • Buhalis, D., 1996. Technology transfer for African tourism. TOURISM MANAGEMENT, 17 (8), 619-620.
  • Buhalis, D., Sowerby, D., 1996. Towards the millennium: Global civilization in change? TOURISM MANAGEMENT, 17 (3), 230-232.
  • Buhalis, D., 1996. Enhancing the Competitiveness of Small and Medium-Sized Tourism Enterprises. Electron. Mark., 6, 1-6.
  • Buhalis, D., Cooper, C., Westlake, J., 1995. Eurotourism: Research and perspectives. Annals of Tourism Research, 22 (3), 697-699.
  • Buhalis, D., Cooper, C., Westlake, J., 1994. Eurotourism: research and perspectives, Greece, May 1994. Tourism Management, 15 (6), 474-476.
  • Buhalis, D., 1993. RICIRMS as a strategic tool for small and medium tourism enterprises. Tourism Management, 14 (5), 366-378.
  • Buhalis, D., Westlake, J., 1993. Tourism and the environment: a search for hope in Greece. Tourism Management, 14 (2), 151-153.
  • BUHALIS, D., WESTLAKE, J., 1993. ENVIRONMENT AND TOURISM. ANNALS OF TOURISM RESEARCH, 20 (4), 779-782.

Books

Chapters

  • Tomczyk, A.T., Buhalis, D., Williams, N.L., Fan, D.X.F., 2025. Personalization through Co-Creation: Segmenting Customers by Expectations and Willingness to Pay. Customer Insight in Tourism Segments Profiles and Personas. 51-63.
  • Sheehan, S., Buhalis, D., Ladkin, A., Ngugi, I.K., 2025. Understanding the anatomy of a regenerative business. Routledge Handbook of Regenerative Tourism. 53-66.
  • Inversini, A., Buhalis, D., 2025. Digital technology and regenerative tourism. Routledge Handbook of Regenerative Tourism. 531-542.
  • Buhalis, D., 2025. Greece. Encyclopedia of Tourism. 451-453.
  • Buhalis, D., 2025. eCommerce. Encyclopedia of Tourism. 304-305.
  • Buhalis, D., Yang, J., 2025. Smart Tourism. Encyclopedia of Tourism. 957-958.
  • Buhalis, D., Kourtit, K., Gowreesunkar, V.G.B., 2025. Mode and destination choice in tourism. Thematic Encyclopedia of Regional Science. 492-499.
  • Buhalis, D., 2025. Tourism and technology: From fax to the ambient and artificial intelligence era. Tourism Destination Management Planning Marketing and Impacts. 80-102.
  • Buhalis, D., Costa, C., 2025. Conclusion: Advancing Tourism Destination Management in the 21st Century. Tourism Destination Management Planning Marketing and Impacts. 183-186.
  • Tan, G.W.H., Buhalis, D., 2024. Crafting a publications career. How to Get Published in the Best Tourism Journals. 177-188.
  • Shang, K., Buhalis, D., Fan, D.X.F., Augustyn, M., 2024. Customer-to-Customer Real-Time Value Co-creation in Tourism Live Streaming: A Live Streamer Perspective. 175-179.
  • Stoyanova-Bozhkova, S., 2022. Transitology. In: Buhalis, D., eds. Encyclopedia of Tourism Management and Marketing. ElgarOnline, 567-569.
  • Rodriguez Consoni, M., 2022. Complementary Currency. In: Buhalis, D., eds. Encyclopedia of Tourism Management and Marketing. Edward Elgar Publishing, 585-588.
  • Rodriguez Consoni, M., 2022. Work/Non-work Boundaries. In: Buhalis, D., eds. Encyclopedia of Tourism Management and Marketing. Edward Elgar Publishing, 793-797.
  • Oe, H., Ochiai, H., 2022. Forest Therapy Tourism. In: Buhalis, D., eds. ENCYCLOPEDIA OF TOURISM MANAGEMENT AND MARKETING. EDWARD ELGAR PUBLISHING LIMITED.
  • Simkhada, P.P., Van Teijlingen, E., 2022. Sexual Relationships and Trekking Guides. Encyclopedia of Tourism Management and Marketing Volume 1 4. 77-79.
  • Polkinghorne, M., Taylor, J., 2022. Recursive Abstraction Method for Analysing Qualitative Data. Encyclopedia of Tourism Management and Marketing Volume 1 4. 636-638.
  • Adedoyin, F.F., 2022. Tourism-induced Environmental Kuznets Curve. Encyclopedia of Tourism Management and Marketing Volume 1 4. 492-494.
  • Augustyn, M.M., Seakhoa-King, A., Mason, P., 2022. Destination Quality. Encyclopedia of Tourism Management and Marketing Volumes 1 4. 897-900.
  • Augustyn, M.M., Seakhoa-King, A., Mason, P., 2022. Quality. Encyclopedia of Tourism Management and Marketing Volume 1 4. 601-604.
  • Augustyn, M.M., Seakhoa-King, A., Mason, P., 2022. Quality Management. Encyclopedia of Tourism Management and Marketing Volume 1 4. 607-610.
  • Augustyn, M.M., Seakhoa-King, A., Mason, P., 2022. SERVQUAL Scale. Encyclopedia of Tourism Management and Marketing Volume 1 4. 65-68.
  • Mason, P., Augustyn, M.M., Seakhoa-King, A., 2022. Exploratory Research. Encyclopedia of Tourism Management and Marketing Volume 1 4. 192-195.
  • Mason, P., Augustyn, M.M., Seakhoa-King, A., 2022. Research Philosophy. Encyclopedia of Tourism Management and Marketing Volume 1 4. 684-687.
  • Seakhoa-King, A., Mason, P., Augustyn, M.M., 2022. Research Methodology. Encyclopedia of Tourism Management and Marketing Volume 1 4. 681-684.
  • Seakhoa-King, A., Mason, P., Augustyn, M.M., 2022. Quantitative Research. Encyclopedia of Tourism Management and Marketing Volume 1 4. 610-613.
  • Turkoglu, H., 2022. Sexual Harassment. Encyclopedia of Tourism Management and Marketing Volume 1 4. 71-73.
  • Tomczyk, A.T., Buhalis, D., Williams, N.L., 2022. Personalization. Encyclopedia of Tourism Management and Marketing Volume 1 4. 467-470.
  • Buhalis, D., 2022. Drivers of e-Tourism. Handbook of E Tourism. 57-73.
  • Yadav, M.K., Sharma, J., Buhalis, D., 2022. Moment of Truth Stages. Encyclopedia of Tourism Management and Marketing Volume 1 4. 244-247.
  • Tsironis, C., Buhalis, D., 2022. Religious Tourism Challenges. Encyclopedia of Tourism Management and Marketing Volume 1 4. 666-671.
  • Buhalis, D., Islam, M.S., 2022. Moment of Truth. Encyclopedia of Tourism Management and Marketing Volume 1 4. 240-244.
  • Alsetoohy, O., Ayoun, B., Buhalis, D., 2022. Intelligent Agent Technology (IAT). Encyclopedia of Tourism Management and Marketing Volume 1 4. 728-732.
  • Pesonen, J.A., Buhalis, D., 2022. Universities in Tourism. Encyclopedia of Tourism Management and Marketing Volume 1 4. 629-632.
  • Valai, P., Buhalis, D., 2022. Tickets and Ticketing. Encyclopedia of Tourism Management and Marketing Volume 1 4. 381-383.
  • Irani, H.R., Mahyari, M.E., Buhalis, D., 2022. Touchpoints in the Customer Journey. Encyclopedia of Tourism Management and Marketing Volume 1 4. 388-391.
  • Buhalis, D., Camilleri, M.A., 2022. Distribution (Direct). Encyclopedia of Tourism Management and Marketing Volumes 1 4. 994-997.
  • Anthopoulos, L., Buhalis, D., 2022. Smart City. Encyclopedia of Tourism Management and Marketing Volume 1 4. 118-121.
  • Mukherjee, M., Mukherjee, S., Buhalis, D., 2022. Airline Alliances. Encyclopedia of Tourism Management and Marketing Volumes 1 4. 89-92.
  • Arora, S., Sharma, A., Buhalis, D., 2022. Food Walking Tour. Encyclopedia of Tourism Management and Marketing Volume 1 4. 304-307.
  • Buhalis, D., Moldavska, I., 2022. Artificial Intelligence-empowered Voice Bots in Hotels. Encyclopedia of Tourism Management and Marketing Volumes 1 4. 184-187.
  • Toanoglou, M., Buhalis, D., 2022. Commitment Contract. Encyclopedia of Tourism Management and Marketing Volumes 1 4. 548-551.
  • Varela, A., Buhalis, D., 2022. Room-to-let Accommodation. Encyclopedia of Tourism Management and Marketing Volume 1 4. 761-764.
  • David-Negre, T., Almeida-Santana, A., Buhalis, D., 2022. Networks. Encyclopedia of Tourism Management and Marketing Volume 1 4. 327-330.
  • Enric López, C., Buhalis, D., 2022. 5G in Tourism. Encyclopedia of Tourism Management and Marketing Volume 1 4. 252-255.
  • Demicco, F.J., Buhalis, D., 2022. Medical Tourism Cost Justification. Encyclopedia of Tourism Management and Marketing Volume 1 4. 169-173.
  • Buhalis, D., Papathanassis, A., Vafeidou, M., 2022. Smart Cruising. Encyclopedia of Tourism Management and Marketing Volume 1 4. 122-124.
  • Toanoglou, M., Buhalis, D., 2022. All-inclusive. Encyclopedia of Tourism Management and Marketing Volumes 1 4. 129-133.
  • Buhalis, D., Sinarta, Y., 2022. Real-time Service/Nowness. Encyclopedia of Tourism Management and Marketing Volume 1 4. 629-633.
  • Buhalis, D., 2022. Smart Tourism. Encyclopedia of Tourism Management and Marketing Volume 1 4. 124-127.
  • Madsen, D.Ø., Buhalis, D., 2022. Business Process Re-engineering. Encyclopedia of Tourism Management and Marketing Volumes 1 4. 395-398.
  • Buhalis, D., Papantoniou, K.C., 2022. Total Revenue Management. Encyclopedia of Tourism Management and Marketing Volume 1 4. 383-388.
  • Kiarie, S.W., Buhalis, D., 2022. Internet of Bodies. Encyclopedia of Tourism Management and Marketing Volume 1 4. 762-765.
  • Shen, H., Guo, J., Buhalis, D., 2022. Sensory Marketing in Tourism. Encyclopedia of Tourism Management and Marketing Volume 1 4. 2695-2698.
  • Toanoglou, M., Buhalis, D., 2022. Allotment Contract. Encyclopedia of Tourism Management and Marketing Volumes 1 4. 139-142.
  • Buhalis, D., 2022. Tourism management and marketing in transformation: editor’s statement and introduction to the Encyclopedia of Tourism Management and Marketing. Encyclopedia of Tourism Management and Marketing Volumes 1 4. 1-18.
  • Stojanović, A.J., Drakić-Grgur, M., Buhalis, D., 2022. Social Networks Strategy. Encyclopedia of Tourism Management and Marketing Volume 1 4. 170-173.
  • Jang, J., Buhalis, D., 2022. Tourist Information Centre. Encyclopedia of Tourism Management and Marketing Volume 1 4. 508-510.
  • Bethune, E., Buhalis, D., Miles, L., 2022. Real Time Response. Encyclopedia of Tourism Management and Marketing Volume 1 4. 627-629.
  • Buhalis, D., Muiruri, E.G., Njoroge, J.M., 2022. Computer Reservation Systems. Encyclopedia of Tourism Management and Marketing Volumes 1 4. 593-596.
  • Mariani, M., Buhalis, D., 2022. Facebook Marketing. Encyclopedia of Tourism Management and Marketing Volume 1 4. 197-201.
  • Buhalis, D., Kuria, K.U.S., Njoroge, J.M., 2022. Restaurants. Encyclopedia of Tourism Management and Marketing Volume 1 4. 725-728.
  • Buhalis, D., 2022. Information and Communication Technologies in Tourism. Encyclopedia of Tourism Management and Marketing Volume 1 4. 693-696.
  • Díaz-Meneses, G., Estupiñán-Ojed, M., Buhalis, D., 2022. Recycling. Encyclopedia of Tourism Management and Marketing Volume 1 4. 638-641.
  • Volchekand, K., Buhalis, D., 2022. Marketing Attribution. Encyclopedia of Tourism Management and Marketing Volume 1 4. 134-136.
  • Peters, M., Buhalis, D., 2022. Lifestyle Entrepreneurship. Encyclopedia of Tourism Management and Marketing Volume 1 4. 47-50.
  • Yadav, M.K., Buhalis, D., 2022. Dynamic Packaging. Encyclopedia of Tourism Management and Marketing Volumes 1 4. 1015-1018.
  • Brandão, F., Costa, C., Buhalis, D., 2022. Tourism System. Encyclopedia of Tourism Management and Marketing Volume 1 4. 484-487.
  • Stojanović, A.J., Drakić-Grgur, M., Buhalis, D., 2022. Tourism and Hospitality Education. Encyclopedia of Tourism Management and Marketing Volume 1 4. 427-430.
  • Musa, M., Rahman, P., Buhalis, D., 2022. Virtual Reality (VR) Types. Encyclopedia of Tourism Management and Marketing Volume 1 4. 679-683.
  • Spilanis, I., Mitropoulou, A., Buhalis, D., 2022. Insularity. Encyclopedia of Tourism Management and Marketing Volume 1 4. 716-719.
  • Srivastava, P., Shandilya, G., Buhalis, D., 2022. Hotel Standard Operating Procedures Post-COVID-19. Encyclopedia of Tourism Management and Marketing Volume 1 4. 615-618.
  • O’connor, P., Buhalis, D., 2022. Distribution. Encyclopedia of Tourism Management and Marketing Volumes 1 4. 988-992.
  • Khan, M.Y.H., Buhalis, D., 2022. Tourist Police. Encyclopedia of Tourism Management and Marketing Volume 1 4. 510-513.
  • Rainoldi, M., Buhalis, D., Ladkin, A., 2022. Work–Life Balance: Border Theory in Tourism. Encyclopedia of Tourism Management and Marketing Volume 1 4. 791-793.
  • Xu, F., Buhalis, D., 2022. Gamification. Encyclopedia of Tourism Management and Marketing Volume 1 4. 352-355.
  • Shang, K., Fan, D., Buhalis, D., 2022. Streaming. Encyclopedia of Tourism Management and Marketing Volume 1 4. 269-272.
  • Islam, M.S., Ekiz, E., Buhalis, D., 2022. Hajj and Umrah. Encyclopedia of Tourism Management and Marketing Volume 1 4. 485-489.
  • Çelik, M.N., Buhalis, D., 2022. Sustainable Destination Development. Encyclopedia of Tourism Management and Marketing Volume 1 4. 305-309.
  • Buhalis, D., Constantoglou, M., 2022. Destination Typology. Encyclopedia of Tourism Management and Marketing Volumes 1 4. 903-907.
  • Rahmafitria, F., Dirgahayani, P., Buhalis, D., 2022. Accessibility and Transportation. Encyclopedia of Tourism Management and Marketing Volumes 1 4. 30-35.
  • Buhalis, D., 2022. eTourism. Encyclopedia of Tourism Management and Marketing Volumes 1 4. 127-130.
  • Kavoura, A., Buhalis, D., 2022. Online Communities. Encyclopedia of Tourism Management and Marketing Volume 1 4. 379-382.
  • Buhalis, D., 2022. © Buhalis, D., 2022, Tourism Management and Marketing in Transformation: Preface, in Buhalis, D., (ed) Encyclopedia of Tourism Management and Marketing, EDWARD ELGAR PUBLISHING (forthcoming). Buhalis, D., (ed) Encyclopedia of Tourism Management and Marketing, EDWARD ELGAR PUBLISHING (forthcoming). EDWARD ELGAR PUBLISHING.
  • Stoyanova-Bozhkova, S., 2022. Managerial Roles. In: Buhalis, D., eds. Encyclopedia of Tourism Management and Marketing. ElgarOnline, 123-125.
  • Xu, F., Buhalis, D., 2021. Conclusion. Gamification for Tourism. 280-286.
  • Neuhofer, B., Buhalis, D., 2021. Experience design in the smart tourism destination. Routledge Handbook of the Tourist Experience. 616-629.
  • Neuhofer, B., Buhalis, D., 2017. Service-dominant logic in the social media landscape: New perspectives on experience and value co-creation. Advances in Social Media for Travel Tourism and Hospitality New Perspectives Practice and Cases. 13-25.
  • Buhalis, D., Murphy, H., 2017. Information Communication Technologies (ICTs), Entrepreneurship and SMTEs. Tourism and Entrepreneurship International Perspectives. 287-300.
  • Mariani, M.M., Czakon, W., Buhalis, D., Vitouladiti, O., 2016. Introduction. Tourism Management Marketing and Development Performance Strategies and Sustainability. 1-12.
  • Buhalis, D., 2016. Greece. Encyclopedia of Tourism. 403-405.
  • Buhalis, D., 2016. eCommerce. Encyclopedia of Tourism. 276-277.
  • Yovcheva, Z., Buhalis, D., Gatzidis, C., Van Elzakker, C.P.J.M., 2014. Empirical evaluation of smartphone augmented reality browsers in an urban tourism destination context. Hospitality Travel and Tourism Concepts Methodologies Tools and Applications. 481-502.
  • Qi, S., Law, R., Buhalis, D., 2014. A modified Fuzzy hierarchical TOPSIS model for hotel website evaluation. Hospitality Travel and Tourism Concepts Methodologies Tools and Applications. 263-283.
  • Rihova, I., Buhalis, D., Moital, M., Gouthro, M., 2014. Social constructions of value: marketing considerations for the context of events and festival participation. In: Moufakkir, O., Pernecky, T., eds. Ideological, Social and Cultural Aspects of Events. CABI.
  • Costa, C., Panyik, E., Buhalis, D., 2014. A Comparative Approach to European Tourism Planning and Organisation Systems: An Introduction. European Tourism Planning and Organisation Systems the Eu Member States. 1-9.
  • Costa, C., Panyik, E., Buhalis, D., 2014. Towards an Emerging Planning and Organisational Framework: Conclusions. European Tourism Planning and Organisation Systems the Eu Member States. 461-468.
  • Neuhofer, Buhalis, D., 2013. Experience, Co-Creation and Technology: Issues, Challenges and Trends for Technology Enhanced Tourism Experiences. In: McCabe, S., eds. The Routledge Handbook of Tourism Marketing. Taylor & Francis Group, 124-139.
  • Costa, C., Panyik, E., Buhalis, D., 2013. Towards a Conceptual Framework: An Introduction. Trends in European Tourism Planning and Organisation. 1-12.
  • Peters, M., Buhalis, D., 2013. SMEs in Tourism Destinations. Trends in European Tourism Planning and Organisation. 92-101.
  • Buhalis, D., Matloka, J., 2013. Technology-enabled Tourism Destination Management and Marketing. Trends in European Tourism Planning and Organisation. 339-350.
  • Costa, C., Panyik, E., Buhalis, D., 2013. Towards a New Vision for European Tourism Policy: Conclusions. Trends in European Tourism Planning and Organisation. 360-367.
  • Ambrose, I., Darcy, S., Buhalis, D., 2012. Conclusions: Best Accessible Tourism Practice. Best Practice in Accessible Tourism Inclusion Disability Ageing Population and Tourism. 377-380.
  • García-Caro, S.N., De Waal, A., Buhalis, D., 2012. Special Needs Customer Care Training for Tourism. Best Practice in Accessible Tourism Inclusion Disability Ageing Population and Tourism. 365-376.
  • Ambrose, I., Darcy, S., 2012. Introduction. 1-16.
  • Fotis, J., Buhalis, D., Rossides, N., 2012. Social Media Impact on Holiday Travel Planning: The Case of the Russian and the FSU Markets. Transdisciplinary Marketing Concepts and Emergent Methods for Virtual Environments. 230-249.
  • Fotis, J., Buhalis, D., Rossides, N., 2012. Social media use and impact during the holiday travel planning process. In: Fuchs, M., Ricci, F., Cantoni, L., eds. Information and Communication Technologies in Tourism 2012. Vienna, Austria: Springer-Verlag, 13-24.
  • Karyopouli, S., Koutra, C., 2012. Mature coastal Mediterranean destinations: mitigating seasonality. In: Costa, C., Panyik, E., Buhalis, D., eds. European Tourism Planning and Organisation Systems. Bristol: Channel View.
  • Egger, R., Buhalis, D., 2011. Intermediaries. Etourism Case Studies Management and Marketing Issues. 83-87.
  • Buhalis, D., Yazici-Malkoclar, S., 2011. Lastminute.com: from reservation system to lifestyle portal. Etourism Case Studies Management and Marketing Issues. 89-101.
  • Zoge, M., Buhalis, D., 2011. British Airways: customer enabled interactivity. Etourism Case Studies Management and Marketing Issues. 269-281.
  • Buhalis, D., Jun, S.H., 2011. Tourism & Technology. In: Cooper, C., eds. Contemporary Tourism Reviews. Goodfellow Publishers.
  • Buhalis, D., 2011. eTourism Strategy. In: Moutinho, L., eds. Strategic Management in Tourism. Wallingford, Oxfordshire: CABI, 262-274.
  • Peters, M., Buhalis, D., 2011. Creativity and Innovation. In: Tassiopoulos, D., eds. New tourism ventures: an entrepreneurial and managerial approach. Cape Town, South Africa: Juta, 93-105.
  • Spyriadis, T., Buhalis, D., Fyall, A., 2011. Dynamics of Destination Governance: Governance and Meta-governance in the Composite Industrial Environment of Destinations. In: Laws, E., Richins, H., Agrusa, J., eds. Tourism Destination Governance: Practice, Theory and Issues. Oxford: CABI.
  • Fotis, J.N., Rossides, N., Buhalis, D.. Social Media Impact on Leisure Travel: The Case of the Russian Market and the Challenges for the Cyprus Tourism Industry. In: Vrontis, D., Weber, Y., Kaufmann, R., Tarba, S., eds. 3rd Annual EuroMed Conference of the EuroMed Academy of Business: Business Developments Across Countries And Cultures. EuroMed Press.
  • Michopoulou, E., Buhalis, D., 2010. Stakeholder analysis of accessible tourism. Accessible Tourism Concepts and Issues. 260-273.
  • Darcy, S., Buhalis, D., 2010. Conceptualising disability. Accessible Tourism Concepts and Issues. 21-45.
  • Eichhorn, V., Buhalis, D., 2010. Accessibility: A key objective for the tourism industry. Accessible Tourism Concepts and Issues. 46-61.
  • Darcy, S., Buhalis, D., 2010. Introduction: From disabled tourists to accessible tourism. Accessible Tourism Concepts and Issues. 1-20.
  • Michopoulou, E., Buhalis, D., 2010. Technology platforms and challenges. Accessible Tourism Concepts and Issues. 287-299.
  • Darcy, S., Ambrose, I., Schweinsberg, F., Buhalis, D., 2010. Conclusion: Universal approaches to accessible tourism. Accessible Tourism Concepts and Issues. 300-316.
  • Matloka, J., Buhalis, D., 2010. Destination Marketing through User Personalised Content (UPC). In: Gretzel, U., Law, R., Fuchs, M., eds. Information and Communication Technologies in Tourism 2010. Vienna, Austria: Springer-Verlag, 519-530.
  • Qi, S., Leung, R., Law, R., Buhalis, D., 2010. Hong Kong residents’ perception of travel websites. In: Gretzel, U., Law, R., Fuchs, M., eds. Information and Communication Technologies in Tourism 2010. Vienna, Austria: Springer-Verlag, 75-86.
  • Au, N., Law, R., Buhalis, D., 2010. The impact of culture on e-complaints: evidence from Chinese consumers in hospitality organisations. In: Gretzel, U., Law, R., Fuchs, M., eds. Information and Communication Technologies in Tourism 2010. Vienna, Austria: Springer-Verlag, 285-296.
  • Jun, S.H., Hartwell, H., Buhalis, D., 2010. Impacts of the Internet on travel satisfaction and overall life satisfaction. In: Uysal, M., Perdue, R., Sirgy, J., eds. Handbook of Tourism and Quality-of-Life Research: Enhancing the Live of Tourists and Residents of Host Communities. Springer Publishers.
  • Fotis, J., Rossides, N., Buhalis, D., 2010. Social Media Impact on Leisure Travel: The Case of the Russian Market and the Challenges for the Cyprus Tourism Industry. In: Vrontis, D., Weber, Y., Kaufmann, R., Tarba, S., eds. 3rd Annual EuroMed Conference of the EuroMed Academy of Business: Business Developments Across Countries And Cultures. EuroMed Press, 1365-1367.
  • Buhalis, D., Murphy, H., 2009. Information Communication Technologies (ICTs), SMTEs and Entrepreneurship. In: Ateljevic, J., Page, S.J., eds. Tourism and Entrepreneurship: International Perspectives. Oxford: Butterworth Heinemann, 285-298.
  • Peters, M., Buhalis, D., 2009. Small Family Hotel Businesses: Strategic Planning and the Need for Education and Training. The Compendium of Family Business Models from Around the World. India: ICFAI University Press.
  • Buhalis, D., Costa, C., 2009. Tecnologías y sistemas de información de gestión en turismo. In: Beech, J., Chadwick, S., eds. Modernizacion y calidad: en la administracion del turismo. Editorial Sintesis, 241-256.
  • Chung, J.Y., Buhalis, D., 2009. Virtual Travel Community: bridging between travellers and locals. In: Sharda, N., eds. Tourism Informatics: Visual Travel Recommender Systems, Social Communities and User Interface Design. Information Science Reference, 130-144.
  • Inversini, A., Buhalis, D., 2009. Long Tail Tourism Destination Websites: A study on information quality and information convergence. CAUTHE 2009: See Change: Tourism and Hospitality in a Dynamic World Proceedings. CAUTHE.
  • Pistidda, L., Buhalis, D., 2009. eTourism: Wireless Applications in Tourism. CAUTHE 2009: See Change: Tourism and Hospitality in a Dynamic World Proceedings. CAUTHE.
  • Buhalis, D., Pistidda, L., 2009. Wireless applications in destinations. Information and Communication Technologies in Tourism 2009: Proceedings of ENTER 2009. Vienna, Austria: Springer-Verlag, 161-172.
  • Au, N., Buhalis, D., Law, R., 2009. Complaints on the Online Environment – The Case of Hong Kong Hotels. Information and Communication Technologies in Tourism 2009: Proceedings of ENTER 2009. Vienna, Austria: Springer-Verlag, 73-86.
  • Qi, S., Law, R., Buhalis, D., 2009. A Study of Chinese and International Online Users’ Perceptions of Usefulness on Hotel Websites. Information and Communication Technologies in Tourism 2009: Proceedings of ENTER 2009. Vienna, Austria: Springer-Verlag, 285-296.
  • Buhalis, D., 2008. E-Tourism and Digital Government. Electronic Government Concepts Methodologies Tools and Applications. 3934-3943.
  • Zoge, M., Buhalis, D., 2008. British Airways. In: Buhalis, D., Egger, R., eds. eTourism Case Studies : Management and Marketing Issues in eTourism. Oxford: Butterworth-Heinemann.
  • Malkoclar, Y., Buhalis, D., 2008. Lastminute.com. In: Buhalis, D., Egger, R., eds. eTourism Case Studies: Management & Marketing Issues in eTourism. Oxford: Butterworth Heinemann.
  • Kronenberg, C., Peters, M., Buhalis, D., 2008. Evaluating the Opportunity. In: Tassiopoulos, D., eds. New Tourism Ventures: An Entrepreneurial and Managerial Approach. South Africa: Juta Academic, 97-110.
  • Peters, M., Buhalis, D., 2008. Creativity and Innovation. In: Tassiopoulos, D., eds. New Tourism Ventures: An Entrepreneurial and Managerial Approach. South Africa: Juta Academic, 47-60.
  • Karcher, K., Alford, P., 2008. Tiscover: Destination management system pioneer. In: Egger, R., Buhalis, D., eds. eTourism case studies: Management and marketing issues in eTourism. Oxford: Butterworth Heinemann, 233-242.
  • Pühretmair, F., Buhalis, D., 2008. Accessible Tourism: Introduction to the Special Thematic Session. In: Miesenberger, K., eds. Computers Helping People with Special Needs: 11th International Conference, ICCHP 2008, Linz, Austria, July 9-11, 2008, Proceedings. Berlin, Heidelberg: Springer, 969-972.
  • Buhalis, D., 2008. Information Technology in Tourism. In: Cooper, C., Fletcher, J., Fyall, A., Gilbert, D., Wanhill, S., eds. Tourism: Principles and Practice. London: Pearson, 622-655.
  • Chung, J.Y., Buhalis, D., 2008. Web 2.0: A study of online travel community. In: O'Connor, P., Hopken, W., Gretzel, U., eds. Information and Communication Technologies in Tourism 2008: Proceedings of ENTER 2008. Vienna, Austria: Springer-Verlag, 70-81.
  • Kronenberg, C., Peters, M., Buhalis, D., 2008. Evaluating the opportunity. In: Tassiopoulos, D., eds. New tourism ventures: an entrepreneurial and managerial approach. Cape Town, South Africa.: Juta, 97-110.
  • Buhalis, D., O'Connor, P., 2006. Information communication technology - Revolutionizing tourism. Tourism Management Dynamics Trends Management and Tools. 196-209.
  • Costa, C., Buhalis, D., 2006. Conclusion: Tourism management dynamics. Tourism Management Dynamics Trends Management and Tools. 247-252.
  • Costa, C., Buhalis, D., 2006. Conclusion: tourism futures. Tourism Business Frontiers Consumers Products and Industry. 241-246.
  • Buhalis, D., Ujma, D., 2006. Intermediaries: travel agencies and tour operators. Tourism Business Frontiers Consumers Products and Industry. 171-180.
  • Costa, C., Buhalis, D., 2006. Introduction. Tourism Business Frontiers Consumers Products and Industry. 1-6.
  • Buhalis, D., Owen, R., Pletinckx, D., 2006. Information communication technology applications for World Heritage Site management. Managing World Heritage Sites. 125-144.
  • Buhalis, D., 2006. E-Tourism and Digital Government. Encyclopedia of Digital Government Volumes 1 3. 749-755.
  • Ladkin, A., 2006. Conference tourism. In: Buhalis, D., Costa, C., eds. Tourism business frontiers: consumers, products and industry. Oxford: Elsevier Butterworth-Heinemann, 56-66.
  • Buhalis, D., 2006. Strategic Use of Information Technologies in the Tourism Industry. In: Papatheodorou, A., eds. Managing Tourism Destinations. Cheltenham, England: Edward Elgar, 409-421.
  • Buhalis, D., 2006. eTourism. In: Anttiroiko, A.-V., Malkia, M., eds. Encyclopedia of Digital Government. Hershey, USA: IGI Publishing, 749-755.
  • Buhalis, D., Karcher, K., Brown, M., 2006. TISCOVER: Development and Growth. In: Prideaux, B., Moscardo, G., Laws, E., eds. Managing Tourism and Hospitality Services: Theory and International Applications. Wallingford, England: CABI Publishing, 62-72.
  • Buhalis, D., Owen, R., Pletinckx, R., 2006. ICT Applications for World Heritage Site Management. In: Fyall, A., Leask, A., eds. Managing World Heritage Sites. Elsevier Butterworth -Heinemann, 125-144.
  • Buhalis, D., 2006. The Impact of Information Technology on Tourism Competition. In: Papathedorou, A., eds. Corporate Rivalry and Market Power : Competition Issues in the Tourism Industry. London: I. B. Tauris, 143-171.
  • Buhalis, D., Egger, R., 2006. Information Communication Technology as a Means for Process and Production Innovation for Organisations. In: Pikkematt, B., Peters, M., eds. Innovationen im Tourismus. Germany: Erich Schmidt Verlag, 163-175.
  • Peters, M., Weiermair, K., Buhalis, D., 2006. L’Esprit d’Entreprise dans les Sociétés Familiales du Secteur Touristique: Le Cas de l’Hôtellerie. In: Callot, P., eds. Tourisme et PME. Paris: Hermes, 117-131.
  • Buhalis, D., Costa, C., 2006. Information Technology and Management Information Systems in Tourism. In: Beech, J., Chadwick, S., eds. Business of Tourism Management. Harlow, England: Financial Times/Prentice Hall, 247-262.
  • Buhalis, D., Ujma, D., 2006. Intermediaries: Travel Agencies & Tour Operators. In: Buhalis, D., Costa, C., eds. Tourism Business Frontiers: Consumers, Products and Industry. Oxford, England: Elsevier Butterworth-Heinemann, 171-180.
  • Costa, C., Buhalis, D., 2006. Introduction. In: Buhalis, D., Costa, C., Ford, F., eds. Tourism Business Frontiers : Consumers, Products and Industry. Oxford, England: Elsevier Butterworth-Heinemann, 1-7.
  • Buhalis, D., Peters, M., 2006. SME's in Tourism. In: Buhalis, D., Costa, C., eds. Tourism Management Dynamics : Trends, Management and Tools. London: Buttterworth Heinemann, 116-129.
  • Costa, C., Buhalis, D., 2006. Tourism Futures. In: Buhalis, D., Costa, C., eds. Tourism Business Frontiers : Consumers, Products and Industry. Oxford, England: Elsevier Butterworth-Heinemann, 241-246.
  • Buhalis, D., O'Connor, P., 2006. Information Communication Technologies. In: Buhalis, D., Costa, C., eds. Tourism management Dynamics: Trends, Management and Tools. London: Buttterworth Heinemann, 196-209.
  • Niininen, O., March, R., Buhalis, D., 2006. Consumer Centric Tourism Marketing. In: Buhalis, D., Costa, C., eds. Tourism Management Dynamics : Trends, Management and Tools. London: Buttterworth Heinemann, 175-186.
  • Costa, C., Buhalis, D., 2006. Tourism Management Dynamics. In: Buhalis, D., Costa, C., eds. Tourism Management Dynamics : Trends, Management and Tools. London: Butterworth Heinemann, 247-252.
  • Buhalis, D., Owen, R., 2006. Business Process Reengineering. In: Pizam, A., eds. International Encyclopedia of Hospitality Management. London: Elsevier/Butterworth-Heinemann, 55-56.
  • Buhalis, D., Owen, R., 2006. Wireless. In: Pizam, A., eds. International Encyclopedia of Hospitality Management. London: Elsevier/Butterworth-Heinemann, 651-666.
  • Buhalis, D., 2006. Outsourcing ICT Services. In: Pizam, A., eds. International Encyclopedia of Hospitality Management. London: Elsevier/Butterworth-Heinemann, 458.
  • Buhalis, D., 2006. High Tech High Touch. In: Pizam, A., eds. International Encyclopedia of Hospitality Management. London: Elsevier/Butterworth-Heinemann, 302-303.
  • Costa, C., Buhalis, D., 2006. Synergies Between Territorial Planning and Strategic Management: A prospective Analysis. In: Fonseca, M.L., eds. Desenvolvimento e Território: Espaços Rurais Pós-Agrícolas e Nuevos Lugares de Turismo e Lazer. Lisbon, Portugal: Universidade de Lisboa, 191-213.
  • Costa, C., Buhalis, D., 2006. Introduction. In: Buhalis, D., Costa, C., eds. Tourism Management Dynamics: Trends, Management and Tools. London: Buttterworth Heinemann, 1-6.
  • Costa, C., Buhalis, D., 2005. Introduction. 1-6.
  • Buhalis, D., 2005. Information and communication technologies for tourism. Management of Tourism. 232-245.
  • Buhalis, D., 2005. Information Technology in Tourism. In: Cooper, C., Fletcher, J., Gilbert, D., Wanhill, S., eds. Tourism : Principles and Practice. 3rd ed.. Harlow, England: Financial Times Prentice Hall, 702-730.
  • Buhalis, D., 2005. Impact of Technology. In: Pender, L., Sharpley, R., eds. The Management of Tourism. London: Sage, 232-245.
  • Buhalis, D., Cooper, C., 2003. COMPETITION OR CO-OPERATION? Small and medium sized tourism enterprises at the destination. Embracing and Managing Change in Tourism International Case Studies. 329-351.
  • Buhalis, D., 2003. Internet. In: Jenkins, J., Pigram, J., eds. Encyclopaedia of Leisure and Outdoor Recreation. London: Routledge, 264-266.
  • Buhalis, D., 2003. WWW. In: Jenkins, J., Pigram, J., eds. Encyclopaedia of Leisure and Outdoor Recreation. London: Routledge, 566-569.
  • Buhalis, D., 2003. Tourism and Information Technologies: Past, Present, Future. In: Ranga, M., Chandra, A., eds. Tourism and Hospitality in the 21st Century. New Delhi, India: Discovery Publishing House, 154-169.
  • Buhalis, D., Laws, E., 2001. Introduction: Tourism Distribution Channels: Practices, Issues and Transformations. In: Buhalis, D., Laws, E., eds. Tourism Distribution Channels :Practices, Issues and Transformations. London: Continuum, 3-7.
  • Buhalis, D., 2001. Tourism Distribution Channels: Practices and Processes. In: Buhalis, D., Laws, E., eds. Tourism Distribution Channels: practices, issues and transformations. London: Continuum, 7-32.
  • O'Connor, P., Buhalis, D., Frew, A., 2001. The Transformation of Tourism Distribution Channels Through Information Technology. In: Buhalis, D., Laws, E., eds. Tourism Distribution Channels : Practices, Issues and Transformations. London: Continuum, 332-350.
  • Buhalis, D., Laws, E., 2001. Tourism Distribution Channels: Agendas for Future Research. In: Buhalis, D., Laws, E., eds. Tourism Distribution Channels : Practices, Issues and Transformations. London: Continuum, 371-376.
  • Buhalis, D., 2001. The Tourism Phenomenon- The New Tourist and Consumer. In: Wahab, S., Cooper, C., eds. Tourism in the Age of Globalisation. London: Routledge, 69-96.
  • Buhalis, D., Diamantis, D., 2001. Tourism Development and Sustainability on the Greek Archipelagos. In: Ioannides, D., Apostolopoulos, G., Sonmez, S., eds. Mediterranean Islands and Sustainable Tourism Development: practices, management and policies. London: Continuum, 143-170.
  • Fyall, A., Oakley, B., Weiss, A., 2000. Theoretical Perspectives Applied to Inter-Organisational Collaboration on Britain's Inland Waterways. In: Crotts, J., Buhalis, D., March, R., eds. Global Alliances in Tourism and Hospitality Management. New York: Haworth Press, 89-112.

Conferences

  • Tomczyk, A., 2024. Machine Learning-Driven Customer Segmentation: Exploring Customer Expectations of Personalization and Willingness to Pay. In: Buhalis, D., Brandao, F., Mangion, M.-L., Efthmiou, L., eds. The Mediterranean Tourism Knowledge Exchange and Policy Forum 25/11/2024 Malta. The Mediterranean Tourism Knowledge Exchange and Policy Forum “ARTS – Amidst Rapid Transformational Shifts” – Book of Abstracts, Mediterranean Tourism Foundation, Malta, 22-26.
  • Saputra, F.E., Buhalis, D., Augustyn, M., Marangos, S., 2024. A Typology of Anthropomorphism-based AI Robots in Hospitality Industry. In: Digital Marketing Colloquium 2024: Exploring Artificial Intelligence, Metaverse and Web3 19/03/2024 Bournemouth University, United Kingdom.
  • Fan, D.X.F., Lyu, J., Huang, Y., Shang, K., Buhalis, D., 2024. Senior Tourists' Digital Travel Experience: A Humanisation Perspective. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2024, ENTER 2024, 315-320.
  • Fan, X., Buhalis, D., Fragkaki, E., Tsai, Y.-R., 2020. Achieving active ageing through value and value co-creation in leisure and tourism. In: Travel and Tourism Research Association International Conference 16/06/2020 Victoria, BC, Canada.
  • Fan, X., Buhalis, D., Fragkaki, E., 2019. Towards a Better Quality of Life: Value Co-Creation with the Active Elderly in Leisure Service. In: Leisure Studies Association Annual Conference 09/07/2019 Dundee, UK.
  • Fan, X., Buhalis, D., Lin, B., 2019. Online and Face-to-Face Social Contact and Tourists’ Destination Immersion. In: 26th annual ENTER2019 eTourism Conference 29/01/2019 Nicosia, Cyprus. e-Review of Tourism Research Texas A & M University.
  • Fan, D.X.F., Buhalis, D., Lin, B., 2019. Tourists' Online and Face-to-Face Social Contact and Destination Immersion. In: ENTER 2019: 26th Annual International eTourism Conference Nicosia, Cyprus. Texas A & M University.
  • Brandão, F., Costa, C., Buhalis, D., 2018. Structural holes and positions in tourism innovation networks: Divide to conquer? Proceedings of the European Conference on Innovation and Entrepreneurship Ecie, 2018-September, 121-131.
  • Nyangwe, S., Buhalis, D., 2018. Branding Transformation Through Social Media and Co-creation: Lessons from Marriott International. ENTER, 257-269 Springer.
  • Law, R., Sun, S., Schuckert, M., Buhalis, D., 2018. An Exploratory Study of the Dependence on Mobile Payment Among Chinese Travelers. ENTER, 336-348 Springer.
  • Sinarta, Y., Buhalis, D., 2018. Technology Empowered Real-Time Service. ENTER, 283-295 Springer.
  • Hsu, A.Y.-C., King, B., Wang, D., Buhalis, D., 2017. Entrepreneurship in the Contemporary Tourism Ecosystem: The Case of Incoming Tour Operators in Taiwan. ENTER, 101-113 Springer.
  • Tanti, A., Buhalis, D., 2016. Connectivity and the Consequences of Being (Dis)connected. ENTER, 31-44 Springer.
  • Tscheu, F., Buhalis, D., 2016. Augmented Reality at Cultural Heritage sites. ENTER, 607-619 Springer.
  • Inversini, A., Sage, R., Williams, N., Buhalis, D., 2015. The Social Impact of Events in Social Media Conversation. In: Information and Communication Technologies in Tourism 2015 03/02/2015 Lugano, Switzerland. , 283-294 Springer.
  • Neuhofer, B., Buhalis, D., Ladkin, A., 2015. Technology as a Catalyst of Change: Enablers and Barriers of the Tourist Experience and Their Consequences. In: ENTER2015 Conference 02/02/2015 Lugano, Switzerland. Information and Communication Technology in Tourism 2015, 789-802 Springer.
  • Buhalis, D., Amaranggana, A., 2015. Smart Tourism Destinations Enhancing Tourism Experience Through Personalisation of Services. ENTER, 377-389 Springer.
  • Buhalis, D., Mamalakis, E., 2015. Social Media Return on Investment and Performance Evaluation in the Hotel Industry Context. ENTER, 241-253 Springer.
  • Boes, K., Buhalis, D., Inversini, A., 2015. Conceptualising Smart Tourism Destination Dimensions. ENTER, 391-403 Springer.
  • Xu, F., Buhalis, D., 2014. The Gamification of Tourism. In: ENTER 2014 21/01/2014 Dublin.
  • Neuhofer, Buhalis, D., Ladkin, A., 2014. Co-Creation through Technology: Dimensions of Social Connectedness. In: ENTER2014 Conference 21/01/2014 Dublin, Ireland. Information and Communication Technologies in Tourism, 339-352 Vienna: Springer.
  • Buhalis, D., Amaranggana, A., 2014. Smart Tourism Destinations. ENTER, 553-564 Springer.
  • Buhalis, D., Foerste, M.-K., 2014. SoCoMo Marketing for Travel and Tourism. ENTER, 175-185 Springer.
  • Tian, F., XU, F., Buhalis, D., Weber, J., 2013. Marketing Tourism via Electronic Games: Understanding the Motivation of Tourist Players. In: ", 5th International Conference on Games and Virtual Worlds for Serious Applications 11/09/2013 Bournemouth University, UK.
  • Neuhofer, B., Buhalis, D., Ladkin, A., 2013. Experiences, Co-creation and Technology: A conceptual approach to enhance tourism experiences. In: Cauthe 2013 11/02/2013 Lincoln, New Zealand.
  • Neuhofer, Buhalis, Ladkin, 2013. High Tech for High Touch Experiences: A Case Study from the Hospitality Industry. In: ENTER 2013 22/01/2013 Innsbruck, Austria. Information and Communication Technologies in Tourism, 290-301 Springer.
  • Yovcheva, Z., Buhalis, D., Gatzidis, C., 2013. Engineering Augmented Tourism Experiences. ENTER, 24-35 Springer.
  • Li, N., Buhalis, D., Zhang, L., 2013. Interdisciplinary Research on Information Science and Tourism. ENTER, 302-313 Springer.
  • Buhalis, D., Wagner, R., 2013. E-destinations: Global Best Practice in Tourism Technologies and Applications. ENTER, 119-130 Springer.
  • Neuhofer, B., Buhalis, D., 2012. Understanding and managing Technology-Enabled Enhanced Tourist Experiences. In: The 2nd Advances in Hospitality and Tourism Marketing & Management 31/05/2012 Corfu, June.
  • Mistilis, N., Buhalis, D., 2012. Challenges and potential of the Semantic Web for tourism. In: ENTER 2012 24/01/2012 Helsingborg, Sweden.
  • Mistilis, N., Buhalis, D., 2011. Can tourism networks manage new technology? In: 1st World Research Summit for Tourism and Hospitality 10/12/2011 Hotel ICON, Hong Kong.
  • Khoo-Lattimore, C., Ekiz, E., Buhalis, D., 2011. Power In Praise: Exploring Online Compliments On Luxury Hotels. In: Advances in Hospitality and Tourism Marketing and Management Conference 19/06/2011 Istanbul, Turkey. , 366-370.
  • Phung, P., Buhalis, D., 2011. Travel Enjoyment and Website Sensory Features. In: Law, R., Fuchs, M., Ricci, F., eds. ENTER 2011 Proceedings 26/01/2011 Innsbruck, Austria. , 599-610 Vienna, Austria: Springer.
  • Spencer, A., Buhalis, D., Moital, M., 2011. Determinants of Organizational Technology Adoption for Travel Firms: Prospects and Challenges,eRTR Review of Tourism Research. In: ENTER2011 26/01/2011 Innnsbruck, Austria.
  • Jin, Y., Chung, J., Buhalis, D., Petrick, J., 2010. The use of social network analysis to examine the interactions between locals and tourists in an online community. In: TTRA 2010: TTRA’s 41st Annual Conference "Rockin' and Rollin' Down the Research River 20/06/2010 Grand Hyatt San Antonio, TX, USA.
  • Inversini, A., Buhalis, D., 2009. Tourism Destination Websites and Web 2.0. In: 3rd Advances in Tourism Marketing Conference 06/09/2009 Bournemouth University, England.
  • Buhalis, D., Pistidda, L., 2009. Wireless applications in destinations. In: 3rd Advances in Tourism Marketing Conference 06/09/2009 Bournemouth University, England.
  • Inversini, A., Buhalis, D., 2009. Information Convergence in the Long Tail: The Case of Tourism Destination Information. , 381-392 Vienna, Austria: Springer-Verlag.
  • Qi, S., Law, R., Buhalis, D., 2009. A Study of Chinese and International Online User Perceptions of Hotel Websites' Usefulness. ENTER, 285-296 Springer.
  • Buhalis, D., 2008. Tourism: Social Networking Online and Implications for Hotels Management. In: II Canarian Hotel Management Meeting, HECANSA 04/06/2008 Santa Cruz de Tenerife, Canary Islands, Spain.
  • Buhalis, D., 2008. Technology Empowered Revolution for Tourism Destinations. In: National Conference on Image, Products and Destinations 13/05/2008 Province of Siena, Italy..
  • Buhalis, D., 2008. eTourism: Innovate and Differentiate. In: XXI National Congress of Hospitality and Tourism 11/02/2008 Vilamoura, Portugal..
  • Buhalis, D., 2008. eTourism – The View from the Future: Search and Travel Experience in the Web 2.0 era. In: ENTER2008, IFITT 22/01/2008 Innsbruck, Austria.
  • Buhalis, D., 2008. eTourism: Search in the Web 2.0 era. In: EyeForTravel: Travel Distribution Technology 2008 16/01/2008 Regent's Park Marriott, London.
  • Buhalis, D., Pistidda, L., 2008. The Impact of WiMAX on Tourist Destinations. In: O'Connor, P., Hё̧œ̐pken, W., Gretzel, U., eds. ENTER 2008: eTourism:The View from the Future 01/2008 Innsbruck, Austria. , 383-394 Vienna: Springer-Verlag Wien.
  • Qi, S., Leung, R., Law, R., Buhalis, D., 2008. A Study of Information Richness and Downloading Time for Hotel Websites in Hong Kong. In: O'Connor, P., Hё̧œ̐pken, W., Gretzel, U., eds. ENTER 2008: eTourism:The View from the Future 01/2008 Innsbruck, Austria. , 267-278 Vienna: Springer-Verlag Wien.
  • Chung, J.Y., Buhalis, D., 2008. Web 2.0: A study of Online Travel Community. In: O'Connor, P., Hё œ pken, W., Gretzel, U., eds. ENTER 2008: eTourism:The View from the Future 01/2008 Innsbruck, Austria. , 70-81 Vienna: Springer-Verlag Wien.
  • Inversini, A., Cantoni, L., Buhalis, D., 2008. Destinations Information Competitors and Web Reputation: A Preliminary Study. In: ITT workshop: Tourism, Information Search and the Internet 13/11/2008 MODUL University, Vienna, Austria. Journal of Information Technology and Tourism.
  • Buhalis, D., 2007. Technology Empowered Revolutions for Tourism Destinations. In: Tourism International Congress of Leiria and the Oeste Region, The School of Maritime Technology (ESTM/IPL), Instituto Politécnico de Leiria (IPL) 22/11/2007 Peniche, Portugal.
  • Buhalis, D., 2007. Strategic Destination Management and Marketing. In: Executive Education Courses, ILUM University 18/05/2007 Milan, Italy.
  • Hyun, M.Y., Buhalis, D., 2007. The Impact of On/Offline Travel Information on Virtual Destination Images. In: International Society of Travel and Tourism Educators 2007 Conference 04/10/2007 Charleston, South Carolina, USA.
  • Buhalis, D., Zoge, M., 2007. The Strategic Impact of the Internet on the Tourism Industry. ENTER, 481-492 Springer.
  • Michopoulou, E., Buhalis, D., Michailidis, S., Ambrose, I., 2007. Destination Management Systems: Technical Challenges in Developing an eTourism Platform for Accessible Tourism in Europe. ENTER, 301-310 Springer.
  • Qi, S., Buhalis, D., Law, R., 2007. Evaluation of the Usability of Chinese Destination Management Organisation Websites. ENTER, 267-278 Springer.
  • Michopoulou, E., Buhalis, D., 2006. Developing an eTourism Platform for Accessible Tourism in Europe: Technical Challenges. ENTER, 170 Springer.
  • Owen, R., Buhalis, D., Pletinckx, D., 2006. Visitors' Evaluations of Technology Used at Cultural Heritage Sites. ENTER, 383-393 Springer.
  • Kao, Y.F., Louvieris, P., Powell-Perry, J., Buhalis, D., 2005. E-Satisfaction of NTO's Website Case Study: Singapore Tourism Board's Taiwan Website. ENTER, 227-237 Springer.
  • Li, L., Buhalis, D., 2005. Predicting Internet Usage for Travel Bookings in China. ENTER, 429-439 Springer.
  • Owen, R., Buhalis, D., Pletinckx, D., 2005. Visitors' Evaluations of ICTs Used in Cultural Heritage. VAST, 129-136 Eurographics Association.
  • Owen, R., Buhalis, D., Pletinckx, D., 2004. Developing the Tourism Aspects of a Cultural Route. VAST, 75-84 Eurographics Association.
  • Owen, R., Buhalis, D., Pletinckx, D., 2004. Identifying technologies used in Cultural Heritage. VAST, 155-163 Eurographics Association.
  • Michopoulou, E., Buhalis, D., 2004. E-Metrics in the Tourism Sector. ENTER, 612-623 Springer.
  • Flouri, E., Buhalis, D., 2004. Wireless Technologies for Tourism Destinations. ENTER, 27-38 Springer.
  • Collins, C., Buhalis, D., 2004. Enhancing SMTEs Business Performance through the Internet and Online Learning Platforms. ENTER, 580-591 Springer.
  • Ma, J.X., Buhalis, D., Song, H., 2003. ICTs & Internet Adoption in China's Tourism Industry. ENTER, 345-354 Springer.
  • Kaldis, K., Boccorh, R., Buhalis, D., 2003. Technology Enabled Distribution of Hotels: An Investigation of the Hotel Sector in Athens, Greece. ENTER, 280-288 Springer.
  • Ghandour, R., Buhalis, D., 2003. Third-Generation Mobile Services and the Needs of mTravellers. ENTER, 222-231 Springer.
  • Collins, C., Buhalis, D., 2003. Destination Management Systems Utilisation in England. ENTER, 202-211 Springer.
  • Molinaroli, E., Buhalis, D., 2003. Entrepreneurial Networks in Italian eTourism. ENTER, 96-104 Springer.
  • Deimezi, O., Buhalis, D., 2003. eTourism Developments in Greece. ENTER, 39-48 Springer.
  • Paraskevas, A., Buhalis, D., 2002. Hosted Application Provision for Small and Medium Sized Tourism Enterprises: Are We Ready for This? ENTER, 407-416 Springer.
  • Licata, M.C., Buhalis, D., Richer, P., 2001. The Future Role of the Travel E-mediaries (CRSs, GDSs, Switch Companies, Videotext). ENTER, 139-149 Springer.
  • Dellaert, B.G.C., 2000. Tourists' valuation of other tourists' contributions to travel web sites. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 293-302.
  • Palkoska, J., Dunzendorfer, A., Küng, J., 2000. Vague queries in tourism information systems. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 61-70.
  • MacVicar, A., Main, H., 2000. Desktop: How culture in an international multi-locational travel organisation affects the successful implementation of technology solutions - Two years on. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 189-199.
  • Withalm, J., Fasching, M., 2000. Agents solving strategic problems in tourism. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 275-282.
  • Buhalis, D., Spada, A., 2000. Destination management systems: Criteria for success - An exploratory research. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 473-484.
  • Crichton, E., Frew, A.J., 2000. Usability of information and reservations systems: Theory or practice? INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 408-417.
  • Baier, B., 2000. The interplay of holiday-related travel habits and the use of new information and communication technologies. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 303-313.
  • Govers, R., Jansen-Verbeke, M., Go, F.M., 2000. Virtual tourist destinations: Assessing their communication effectiveness with and through foreign intermediaries. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 93-103.
  • Pan, B., Fesenmaier, D.R., 2000. A typology of tourism related web sites: Its theoretical background and implications. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 381-395.
  • Sharma, P., Carson, D., DeLacy, T., 2000. Developing a business information data warehouse for the Australian tourism industry - A strategic response. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 147-156.
  • Minghetti, V., Moretti, A., Micelli, S., 2000. 'Intelligent' museum as value creator on the tourism market: Towards a new business model. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 114-125.
  • Frew, A.J., 2000. A critical analysis of tourism information technology research. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 39-52.
  • Haller, M., Pröll, B., Retschitzegger, W., Tjoa, A.M., Wagner, R.R., 2000. Integrating heterogeneous tourism information in TIScover -: The MIRO-Web approach. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 71-80.
  • Klicek, B., 2000. Tourist satisfaction based multilevel intelligent decision support system. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 167-177.
  • Daniele, R., Mistilis, N., Ward, L., 2000. Partnership Australia's national tourism data warehouse: Preliminary assessment of a destination marketing system. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 353-364.
  • Friel, M., Sombert, A., Crimes, B., 2000. Service dimensions of travel distribution: An Indian case study. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 200-208.
  • Höpken, W., 2000. Reference model of an electronic tourism market. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 265-274.
  • Peacock, M., 2000. The failure of the new discipline: Information technology, business process, and the control of tourism operatives. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 53-60.
  • Martini, U., Jacucci, G., Cattani, C., Calzà, D., 2000. Mentoring small destinations into destination management towards electronic marketing. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 485-496.
  • Waksberg, R., Stevens, B., Vales, G., 2000. The Canadian tourism exchange: Content, collaboration, and commerce. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 245-264.
  • Jung, T.H., Butler, R., 2000. The measurement of the marketing effectiveness of the internet in the tourism and hospitality industry. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 460-472.
  • Yu, A.K.L., Law, R., 2000. The application of E-commerce to enhance the competitive advantages of hotels in Hong Kong. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 343-352.
  • Malaka, R., Zipf, A., 2000. DEEP MAP: Challenging IT research in the framework of a tourist information system. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 15-27.
  • Lyons, G.A., 2000. Developing rural tourism destinations: Implications for, and of, information systems. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 232-244.
  • Blank, D., Sussmann, S., 2000. Destination management systems and small accommodation establishments: The Irish experience. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 418-429.
  • Evans, G., Peacock, M., Richards, G., 2000. Small is beautiful? ICT and tourism SMEs: a comparative European survey. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 497-508.
  • Bédard, F., 2000. Tomorrow's travel agency:: A survey of adaptation and positioning strategies to new technologies in services. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 336-342.
  • Borge, M., 2000. Involving the DMO's in a larger part of the value chain. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 375-380.
  • Kaukal, M., Werthner, H., 2000. Integration of heterogeneous information sources. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 81-92.
  • Castelltort, M., Mora, J.I., Navarro, G., Pernas, J.I., Zapata, M.J., 2000. Internet as a destination marketing tool: A case study (Spanish National Tourism Organisation). INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 438-449.
  • Bullock, J.C., Goble, C.A., 2000. Putting the tourist into tourist information. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 104-113.
  • Stock, O., 2000. Intelligent interfaces for the tourist. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 1-14.
  • Steiner, T., 2000. Meta-level programming for legacy TIS integration. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 28-38.
  • Zabel, J., Bönke, D., Constanta, P., 2000. Open network for tourism (OnTour):: A concept for electronic commerce in the business processes of the tourism industry. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 283-292.
  • Wöber, K.W., 2000. Efficiency measures in benchmarking decision support systems:: A hotel industry application. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 450-459.
  • Cho, Y.H., Fesenmaier, D.R., 2000. A conceptual framework for evaluating effects of a virtual tour. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 314-323.
  • O'Leary, J.T., 2000. Data management in tourism: Chaotic and quixotic. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 157-166.
  • O'Connor, P., Frew, A.J., 2000. Evaluating electronic channels of distribution in the hotel sector. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 324-335.
  • van der Pijl, G.J., 2000. The use of internet sites by smaller travel agencies in the Netherlands. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 430-437.
  • Navarro, J.R., Rubio, J.Q., 2000. DATATUR: Tourism statistics information system - The experience of Spain. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 126-146.
  • Gretzel, U., 2000. Capacity to change and its influence on effective IT use. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 509-518.
  • König, J., Strauss, C., 2000. Supplements in airline cabin service. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 365-374.
  • Tremblay, P., Sheldon, P.J., 2000. Industrial mapping of tourism information technologies. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 218-231.
  • Sigala, M., Airey, D., Jones, P., Lockwood, A., 2000. The diffusion and application of multimedia technologies in the tourism and hospitality industries. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 396-407.
  • Gálvez, S., Guevara, A., Caro, J.L., Aguayo, A., 2000. Cooperative techniques and tools to increase the quality of the software in tourist companies. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 178-188.
  • Rastrollo, M.A., Alarcón, P., 2000. The competitiveness of traditional tourist destinations in the information economy. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2000, 209-217.
  • Yuan, Y.Y., Fesenmaier, D.R., Xia, L., Gratzer, M., 1999. The use of Internet and Intranet in American Convention and Visitors Bureaus. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 365-375.
  • Tjostheim, I., Bergan, M., Lous, J., 1999. The new extranet for the Norwegian tourism industry. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 357-364.
  • Küng, J., Duzendorfer, A., Wagner, R.R., 1999. A general datamodel for tourism information systems. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 151-160.
  • Laubenheimer, M.C., Carlsson, T., Cordero, F., Makinen, A., 1999. From intra-regional competition towards intra-regional cooperation in tourism: The concept of Telecooperation and Virtual Enterprises in the regional tourism business. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 279-289.
  • O'Brien, P.F., 1999. An architecture for a distributed travel reservations system. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 172-178.
  • Frew, A.J., O'Connor, P., 1999. Destination marketing system strategies: Refining and extending an assessment framework. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 398-407.
  • Buhalis, D., 1999. The cost and benefits of Information Technology and the Internet for small and medium-sized tourism enterprises. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 218-227.
  • Dellaert, B.G.C., 1999. The tourist as value creator on the Internet. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 66-76.
  • Frew, A.J., Crichton, E., 1999. User interfaces in information and reservation systems: Classification and development issues. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 328-336.
  • Peacock, M., 1999. The future is feminine - Gender issues and information systems in hospitality and tourism. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 310-317.
  • Godart, J.M., 1999. Combinatorial optimisation based decision support system for trip planning. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 318-327.
  • Hartl-Nielsen, A., 1999. Publishing tourism statistics and market intelligence on the Internet. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 388-397.
  • Baker, M., Sussmann, S., Meisters, M., 1999. The productivity paradox and the hospitality industry. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 300-309.
  • Marcussen, C.H., 1999. Distribution of Danish holiday cottages via the Internet/WWW. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 259-269.
  • Jung, H.S., Twigeri, A., 1999. The use of the Internet as a new marketing tool to promote new tourist destinations in Asia - Case study: Korea National Tourism Organisation (KNTO). INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 119-129.
  • Main, H.C., 1999. Emerging technologies and their role in developing a marketing information system(MKIS) for tourism and hospitality products. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 347-356.
  • Jung, H.S., 1999. The analysis of demographic profiles and prospects of internet users in national tourism organisations case study: Korea National Tourism Organisation (KNTO). INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 98-107.
  • Evans, G., 1999. Networking for growth and digital business: Local urban tourism SMTEs and ICT. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 376-387.
  • Daniele, R., Mistilis, N., 1999. Information technology and tourism education in Australia: an industry view of skills and qualities required in graduates. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 140-150.
  • O'Brien, P.F., 1999. Matching traveller preferences to destination and product characteristics: It's all a matter of semantics. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 130-139.
  • Go, F.M., Govers, R., van den Heuvel, M., 1999. Towards interactive tourism: capitalising on virtual and physical value chains. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 11-24.
  • Buhalis, D., Keeling, S., 1999. Distributing B&B accommodation in York, UK: Advantages and developments emerging through the Internet. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 228-237.
  • Klabbers, M.D., Timmermans, H.J.P., 1999. Measuring tourism consumer behaviour using ESCAPE: a multimedia interview engine for stated choice and preference experiments. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 179-190.
  • Cettolo, M., Corazza, A., Lazzari, G., Pianesi, F., Pianta, E., Tovena, L.M., 1999. A speech-to-speech translation based interface for tourism. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 191-200.
  • Höpken, W., 1999. Modelling of an electronic tourism market. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 161-171.
  • Robledo, M.A., 1999. DBM as a source of competitive advantage for the hotel industry. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 36-45.
  • Güler, S., Klein, S., 1999. Hotel reservation systems on the Internet -: Custom design vs. standard software. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 201-217.
  • Björk, P., Guss, T., 1999. The Internet as a marketspace -: The percepton of the consumers. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 54-65.
  • Pröll, B., Retschitzegger, W., Wagner, R.R., 1999. Holiday packages on the Web. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 108-118.
  • Jewell, G., Williamson, B., Kärcher, K., 1999. The Airtours Cruise Intranet:: Streamlining the distribution of information, knowledge and money. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 337-346.
  • Wöber, K.W., 1999. Comparing operating ratios for small and medium hotel and restaurant businesses.: A decision support system using Internet technology. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 238-246.
  • Curry, P., Alpert, F., 1999. The impact of the Internet on consideration sets - the case of international tourist destinations. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 77-87.
  • Schertler, W., Berger-Koch, C., 1999. Tourism as an information business: The strategic consequences of e-commerce for business travel. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 25-35.
  • van der Pijl, G.J., Bartelink, H., 1999. Printing-on-demand as a channel for tourist information. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 46-53.
  • Baker, M., Sussmann, S., 1999. Factors affecting the contribution of information technology in the hospitality industry. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 290-299.
  • Evans, G., Peacock, M., 1999. A comparative study of ICT and tourism and hospitality SMEs in Europe. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 247-258.
  • Beirne, E., Curry, P., 1999. The impact of the Internet on the information search process and tourism decision making. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 88-97.
  • Tichler, G., Grossmann, W., Werthner, H., 1999. Using data mining in analysing local tourism patterns. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 1-10.
  • Guevara, A., Caro, J.L., Aguayo, A., Gálvez, S., González, L., 1999. Electronic invoicing for a hotel management computer network system. INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 1999, 270-278.
  • Buhalis, D., 1996. Information and telecommunication technologies as a strategic tool for tourism enhancement at destination regions. ENTER, 131-142 Springer.

Reports

Internet Publications

Theses

PhD Students

  • Arkadiusz Tomczyk, 2023. Personalisation through co-creation: Pricing strategy and willingness to pay, (In progress)
  • Elecia Bethune, 2024. Tourism Resilience, (In progress)
  • Nagarjun Ragde. The economics or economic impacts of smart tourism, (In progress)
  • Turki Bakarim. Destination Place branding, (In progress)
  • Asim Mohammadjamal A Batwahas. Designing Smart Tourism Experiences: Investigating the Impact of Digital Nudging on Tourist Behavior and Sustainability, (In progress)
  • Shirley Elizabeth Anne Sheehan. Regenerative Tourism and SMEs, (In progress)
  • Vasil M Muhammad. Value co-creation/co-destruction in sharing economy for Airbnb, (In progress)
  • Andrew Spencer, 2014. The determinants of firm technology adoption: strategic management implications for travel industry retailers, (Completed)
  • Fachri Eka Saputra. Anthropomorphic Robots and Service Quality in Tourism
  • John Fotis. The impact of social media in consumer behaviour: Focus on leisure travel
  • Kamonpa Wangkuanklang,. Smart Tourism and Rural Development
  • Ivana Rihova. Consumers as producers: the dimensions of consumer-to-consumer co-creation in the event experience
  • Kaiti Shang. Streaming in Tourism
  • Zornitza Yovcheva. User-Centred Design for Smartphone Context-Aware Augmented Reality Applications in Tourism
  • Tomasz Tomczyk. Personalisation and Revenue Management
  • Nicolas Gregori. The Service of Now: Innovative service marketing delivery using social media networking: Learning from review websites in the tourism/hospitality industry
  • Mattia Rainoldi. work and leisure in the digital age: A practice exploration of digital work
  • Barbara Neuhofer. Technology Enhanced Tourist Experiences: a holistic exploration of how technology can enhance tourist experiences
  • Mark Ashton. Robotics and Automation: impacts on Hospitality service delivery
  • Vicky Loi. The influence of e-WOM on travel decisions: the use of mobile devices at destination
  • Katerina Volchek. Big Data and Personalisation
  • Jessika Weber. Augmented Reality Gaming: A New Paradigm for Tourist Experience?

Profile of Teaching PG

  • eTourism
  • Tourism Industry
  • MSc Dissertation

Profile of Teaching UG

  • tourism

Grants

  • Digital Destinations & Social Media: ‘Make or Break’ (ESRC, 08 Nov 2013). Awarded
  • ESRC Digital Destinations: Exchanging Digital Technology Knowledge in Local Tourism Economies (ESRC, 21 Aug 2012). Awarded
  • ESRC Digital Destinations: Exchanging Digital Technology Knowledge in Local Tourism Economies (ESRC, 21 Aug 2012). Awarded
  • Australian Tourism Digital Workshop (Australian Tourism Data Warehouse (ATDW), 12 Jul 2012). Awarded
  • Advanced Training for Hotel Group Management Training program (PESTANA, 20 Feb 2011). Awarded
  • Research for the Benefit of SMEs" : Identifier: FP7-SME-2011-BSG. Research for the Benefit of SME Associations" (FP7-SME, 01 Jan 2011). Awarded
  • John Kent Institute for Tourism (John Kent, 01 Oct 2009). Awarded
  • Determinants for Complaints on e-Channels by Hotel Customers (Hong Kong Polytechnic University, 01 Sep 2009). Awarded
  • eAccess+the eAccessibility Network of Excellence (FP7, PSP-ICT, 01 Jan 2009). Awarded
  • A Retrospective Analysis of eTourism Research (Hong Komg University, 07 Nov 2007). Awarded
  • A Retrospective Analysis of eTourism Research (Hong Komg University, 07 Nov 2007). Awarded
  • iSeT: intergrated Suite for e-Tourism (European Commission, 01 Oct 2007). Awarded
  • Usability of DMO Websites in Mainland China (Hong Kong Polytechnic University, 07 Apr 2006). Awarded
  • Usability of DMO Websites in Mainland China (Hong Kong Polytechnic University, 07 Apr 2006). Awarded

External Responsibilities

  • United Nations World Tourism Organisation (UNWTO), Vice President Affiliate Members (2012-), http://www.unwto.org/

Qualifications

  • PhD in PhD (University of Surrey, 1996)
  • MSc in Tourism Management (University of Surrey, 1991)
  • BSc (Hons) in Business Administration (University of the Aegean, 1989)

Honours

  • Journal Paper of the Year Award Second Place for "Community Crosstalk: An Exploratory Analysis of Destination and Festival EWOM (International Federation for IT and Travel Tourism, 2016)
  • AM2014 Events & Experiential Marketing Best Paper in Track Prize with co-authors Dr Nigel Williams, Dr Alessandro Inversini and Prof. Dimitrios Buhalis for Social Media and Festivals as Destination Marketing Tool: A study on Twitter Conversations sponsored by Wiley (Academy of Marketing, 2014)
  • President of IFITT (IFITT, 2010)

Memberships

  • International Academy for the Study of Tourism, Fellow (2010-), http://www.tourismscholars.org/
  • International Federation of Information Technology for Travel and Tourism - IFITT (President), Fellow,
The data on this page was last updated at 22:00 on February 15, 2026.