Modelling users feedback in crowd-based requirements engineering: An empirical study

Authors: Sherief, N., Abdelmoez, W., Phalp, K. and Ali, R.

Journal: Lecture Notes in Business Information Processing

Volume: 235

Pages: 174-190

ISBN: 9783319258966

ISSN: 1865-1348

DOI: 10.1007/978-3-319-25897-3_12

Abstract:

Most enterprises operate within a complex and ever-changing context. To ensure that requirements keep pace with changing context, users’ feedback is advocated to ensure that the requirements knowledge is refreshed and reflects the degree to which the system meets its design objectives. The traditional approach to users’ feedback, which is based on data mining and text analysis, is often limited, partly due to the ad-hoc nature of users’ feedback and, also, the methods used to acquire it. To maximize the expressiveness of users’ feedback and still be able to efficiently analyse it, we propose that feedback acquisition should be designed with that goal in mind. This paper contributes to that aim by presenting an empirical study that investigates users’ perspectives on feedback constituents and how they could be structured. This will provide a baseline for modelling and customizing feedback for enterprise systems in order to maintain and evolve their requirements.

http://eprints.bournemouth.ac.uk/22518/

Source: Scopus

Modelling Users Feedback in Crowd-Based Requirements Engineering: An Empirical Study

Authors: Sherief, N., Abdelmoez, W., Phalp, K. and Ali, R.

Journal: PRACTICE OF ENTERPRISE MODELING, POEM 2015

Volume: 235

Pages: 174-190

ISBN: 978-3-319-25896-6

ISSN: 1865-1348

DOI: 10.1007/978-3-319-25897-3_12

http://eprints.bournemouth.ac.uk/22518/

Source: Web of Science (Lite)

Modelling Users Feedback in Crowd-Based Requirements Engineering: An Empirical Study

Authors: Sherief, N., Abdelmoez, W., Phalp, K. and Ali, R.

Conference: The 8th IFIP WG 8.1 working conference on the Practice of Enterprise Modelling, PoEM’15.

Dates: 10-12 November 2015

http://eprints.bournemouth.ac.uk/22518/

Source: Manual

Modelling Users Feedback in Crowd-Based Requirements Engineering: An Empirical Study.

Authors: Sherief, N., Abdelmoez, W., Phalp, K. and Ali, R.

Editors: Ralyté, J., España, S. and Pastor, O.

Journal: PoEM

Volume: 235

Pages: 174-190

Publisher: Springer

ISBN: 978-3-319-25896-6

http://eprints.bournemouth.ac.uk/22518/

https://doi.org/10.1007/978-3-319-25897-3

Source: DBLP

Modelling Users Feedback in Crowd-Based Requirements Engineering: An Empirical Study

Authors: Sherief, N., Abdelmoez, W., Phalp, K.T. and Ali, R.

Conference: The 8th IFIP WG 8.1 working conference on the Practice of Enterprise Modelling, PoEM’15.

Abstract:

Most enterprises operate within a complex and ever-changing context. To ensure that requirements keep pace with changing context, users’ feedback is advocated to ensure that the requirements knowledge is refreshed and reflects the degree to which the system meets its design objectives. The traditional approach to users’ feedback, which is based on data mining and text analysis, is often limited, partly due to the ad-hoc nature of users’ feedback and, also, the methods used to acquire it. To maximize the expressiveness of users’ feedback and still be able to efficiently analyse it, we propose that feedback acquisition should be designed with that goal in mind. This paper contributes to that aim by presenting an empirical study that investigates users’ perspectives on feedback constituents and how they could be structured. This will provide a baseline for modelling and customizing feedback for enterprise systems in order to maintain and evolve their requirements.

http://eprints.bournemouth.ac.uk/22518/

Source: BURO EPrints