Designing social networks to combat fear of missing out

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Authors: Alutaybi, A., McAlaney, J., Stefanidis, A., Phalp, K. and Ali, R.

Journal: Proceedings of the 32nd International BCS Human Computer Interaction Conference, HCI 2018

DOI: 10.14236/ewic/HCI2018.80

© Dupré et al. Published by BCS Learning and Development Ltd. Proceedings of British HCI 2018. Belfast, UK Fear of missing out, (hereafter referred to as FoMO), is increasingly becoming an issue of concern in relation to the use of Social Network Sites (SNSs). Despite its importance, the effects of FoMO continue to receive limited attention, while guidance on how SNSs design is responsible for developing should and combatting it, remains inadequate. In this position paper, we argue that dual responsibility of SNSs design. We report on initial results of a multiphase empirical study which was undertaken to examine the features of social networks that may contribute to triggering FoMO, and to explore how future SNSs can be designed to aid people manage their FoMO. The study involved three focus group sessions and a diary study. We argue that future SNSs shall support interaction styles and protocols and their agreement and adherence processes to enable people prevent and combat FoMO and present styles for doing that.

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