Machine agency in human-machine networks; impacts and trust implications
Authors: Engen, V., Brian Pickering, J. and Walland, P.
Journal: Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume: 9733
Pages: 96-106
eISSN: 1611-3349
ISBN: 9783319395128
ISSN: 0302-9743
DOI: 10.1007/978-3-319-39513-5_9
Abstract:We live in an emerging hyper-connected era in which people are in contact and interacting with an increasing number of other people and devices. Increasingly, modern IT systems form networks of humans and machines that interact with one another. As machines take a more active role in such networks, they exert an increasing level of influence on other participants. We review the existing literature on agency and propose a definition of agency that is practical for describing the capabilities and impact human and machine actors may have in a human-machine network. On this basis, we discuss and demonstrate the impact and trust implications for machine actors in human-machine networks for emergency decision support, healthcare and future smart homes. We maintain that machine agency not only facilitates human to machine trust, but also interpersonal trust; and that trust must develop to be able to seize the full potential of future technology.
https://eprints.bournemouth.ac.uk/32030/
Source: Scopus
Machine Agency in Human-Machine Networks; Impacts and Trust Implications
Authors: Engen, V., Pickering, J.B. and Walland, P.
Abstract:We live in an emerging hyper-connected era in which people are in contact and interacting with an increasing number of other people and devices.
Increasingly, modern IT systems form networks of humans and machines that interact with one another. As machines take a more active role in such networks, they exert an in-creasing level of influence on other participants.
We review the existing literature on agency and propose a definition of agency that is practical for describing the capabilities and impact human and machine actors may have in a human-machine network. On this basis, we discuss and demonstrate the impact and trust implica-tions for machine actors in human-machine networks for emergency decision support, healthcare and future smart homes. We maintain that machine agency not only facilitates human to machine trust, but also interpersonal trust; and that trust must develop to be able to seize the full potential of future technology.
https://eprints.bournemouth.ac.uk/32030/
Source: arXiv
Machine Agency in Human-Machine Networks; Impacts and Trust Implications
Authors: Engen, V., Pickering, J.B. and Walland, P.
Conference: 18th International Conference on Human-Computer Interaction International
Abstract:We live in an emerging hyper-connected era in which people are in contact and interacting with an increasing number of other people and devices. Increasingly, modern IT systems form networks of humans and machines that interact with one another. As machines take a more active role in such networks, they exert an in-creasing level of influence on other participants. We review the existing literature on agency and propose a definition of agency that is practical for describing the capabilities and impact human and machine actors may have in a human-machine network. On this basis, we discuss and demonstrate the impact and trust implica-tions for machine actors in human-machine networks for emergency decision support, healthcare and future smart homes. We maintain that machine agency not only facilitates human to machine trust, but also interpersonal trust; and that trust must develop to be able to seize the full potential of future technology.
https://eprints.bournemouth.ac.uk/32030/
Source: BURO EPrints