Online Social Transparency in Enterprise Information Systems: Risks and Risk Factors

Authors: Alsaedi, T., Phalp, K. and Ali, R.

Journal: Lecture Notes in Business Information Processing

Volume: 375 LNBIP

Pages: 97-111

eISSN: 1865-1356

ISBN: 9783030376314

ISSN: 1865-1348

DOI: 10.1007/978-3-030-37632-1_9

Abstract:

Enterprises integrate social networking within their information systems to enhance collegiality, situational awareness, coordination and collaboration amongst their members. Social networking features can be seen in traditional systems such as the online profile, calendar, dashboard, auto-reply and status. More specialised systems enable bespoke features to declare and share and retrieve current and past engagements, team memberships, allocated tasks and priorities. Such social transparency is typically voluntary and not strictly enshrined by organisational governance and norms. Despite its positive connotations, negative consequences such as information overload, social loafing and undesired pressure can be a result of it. We conducted a multistage qualitative study, including focus groups, interviews and observations, to conceptualise online social transparency and explore the risks that stem from its unmanaged implementation. Our research aims to provide the first step towards a systematic method for risk identification and mitigation around online social transparency.

http://eprints.bournemouth.ac.uk/33313/

Source: Scopus

Online Social Transparency in Enterprise Information Systems: Risks and Risk Factors

Authors: Alsaedi, T., Phalp, K. and Ali, R.

Journal: RESEARCH AND PRACTICAL ISSUES OF ENTERPRISE INFORMATION SYSTEMS, CONFENIS 2019

Volume: 375

Pages: 97-111

eISSN: 1865-1356

ISBN: 978-3-030-37631-4

ISSN: 1865-1348

DOI: 10.1007/978-3-030-37632-1_9

http://eprints.bournemouth.ac.uk/33313/

Source: Web of Science (Lite)

Online Social Transparency in Enterprise Information Systems: Risks and Risk Factors.

Authors: Alsaedi, T., Phalp, K. and Ali, R.

Editors: Doucek, P., Basl, J., Tjoa, A.M., Raffai, M., Pavlicek, A. and Detter, K.

Journal: CONFENIS

Volume: 375

Pages: 97-111

Publisher: Springer

ISBN: 978-3-030-37631-4

http://eprints.bournemouth.ac.uk/33313/

https://doi.org/10.1007/978-3-030-37632-1

Source: DBLP