The effects of online and face-to-face experiential value co-creation on tourists' wellbeing

Authors: Fan, D.X.F. and Liu, A.

Journal: e-Review of Tourism Research

Volume: 17

Issue: 3

Pages: 385-393

eISSN: 1941-5842

Abstract:

As the rapid and sustained development of the information communication technology (ICT),tourists can be constantly connected with their original environment. ICT has changed the travel experience which may further influence their satisfactions and wellbeing. The aim of this study is to investigate the impact of online and face-to-face experiential value co-creation onthe wellbeing of tourists by using a mixed-methods approach. After introducing scales developed by interviews into a PLS-SEM model, this study reveals that both online and face-to-face experiential value co-creation has positive impact on satisfaction and wellbeing. The trade-off between the two types of co-creations is not significant.

https://eprints.bournemouth.ac.uk/33345/

Source: Scopus

The Effects of Online and Face-to-face Experiential Value Co-creation on Tourists’ Wellbeing

Authors: Fan, X. and Liu, A.

Conference: ENTER 2020

Dates: 8-10 January 2020

https://eprints.bournemouth.ac.uk/33345/

Source: Manual

The Effects of Online and Face-to-face Experiential Value Co-creation on Tourists’ Wellbeing

Authors: Fan, X. and Liu, A.

Conference: ENTER 2020

Publisher: e-Review of Tourism Research (eRTR), Vol. 17, No. 3, 2019 http://ertr.tamu.edu

Abstract:

As the rapid and sustained development of the information communication technology (ICT), tourists can be constantly connected with their original environment. ICT has changed the travel experience which may further influence their satisfactions and wellbeing. The aim of this study is to investigate the impact of online and face-to-face experiential value co-creation on the wellbeing of tourists by using a mixed-methods approach. After introducing scales developed by interviews into a PLS-SEM model, this study reveals that both online and faceto-face experiential value co-creation has positive impact on satisfaction and wellbeing. The trade-off between the two types of co-creations is not significant.

https://eprints.bournemouth.ac.uk/33345/

Source: BURO EPrints