Agreeing on and controlling service levels in service-oriented architectures

Authors: Heckmann, B., Phippen, A.D., Moore, R.C. and Wentzel, C.

Journal: CLOSER 2012 - Proceedings of the 2nd International Conference on Cloud Computing and Services Science

Pages: 267-270

ISBN: 9789898565051

Abstract:

Business Service Level Agreements (BSLAs) are introduced as a generalised concept to agree on feasibility and workload of business processes hosted in service-oriented architectures as an alternative to technical SLA. Based on BSLAs an according approach to control feasibility at runtime is presented.

Source: Scopus