THE RELATIONSHIP BETWEEN PSYCHOLOGICAL DISTANCE AND CONSUMER TRUST IN A COMPLEX SERVICE; A MULTICHANNEL MOTOR INSURANCE CONTEXT.

Authors: Onyinye Ejime, E., Robson, J., Sit, J. and Dalla, I.P.

Editors: Kotzab, H., Brusset,, X. and Teller,, C.

Conference: Colloquium on European Research in Retailing (CERR

Dates: 11-13 July 2018

Journal: proceedings of the Colloquium on European Research in Retailing (CERR) 2018.

Pages: 87-92

Publisher: Guildford: University of Surrey

Place of Publication: London

Source: Manual