THE RELATIONSHIP BETWEEN PSYCHOLOGICAL DISTANCE AND CONSUMER TRUST IN A COMPLEX SERVICE; A MULTICHANNEL MOTOR INSURANCE CONTEXT.
Authors: Onyinye Ejime, E., Robson, J., Sit, J. and Dalla, I.P.
Editors: Kotzab, H., Brusset,, X. and Teller,, C.
Conference: Colloquium on European Research in Retailing (CERR
Dates: 11-13 July 2018
Journal: proceedings of the Colloquium on European Research in Retailing (CERR) 2018.
Pages: 87-92
Publisher: Guildford: University of Surrey
Place of Publication: London
Source: Manual