Senior Tourists' Digital Travel Experience: A Humanisation Perspective
Authors: Fan, D.X.F., Lyu, J., Huang, Y., Shang, K. and Buhalis, D.
Journal: INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2024, ENTER 2024
Pages: 315-320
eISSN: 2198-7254
ISBN: 978-3-031-58841-9
ISSN: 2198-7246
DOI: 10.1007/978-3-031-58839-6_34
https://eprints.bournemouth.ac.uk/40372/
Source: Web of Science (Lite)
Senior Tourists' Digital Travel Experience: A Humanisation Perspective
Authors: Fan, D.X.F., Lyu, J., Huang, Y., Shang, K. and Buhalis, D.
Editors: Berezina, K., Nixon, L. and Tuomi, A.
Pages: 317-322
Publisher: Springer
Place of Publication: Cham
ISBN: 978-3-031-58841-9
ISSN: 2198-7246
Abstract:As with the development of digital technology, increasing older adults have used digital technologies in different stages of their travel. While advocating the positive aspects of digital usage among older adults, the downside has been largely neglected. Moreover, older adults vary in their backgrounds, lifestyles, digital competence and specific needs. When seeking appropriate solutions to enhance their digital travel experience, it is important to initially profile the diverse subgroups and delineate their specific preferences. This study adopted a humanisation perspective and a qualitative approach to 1) understand senior tourists’ digital travel experience, 2) explore senior tourists’ needs and requirements regarding digital travel, and 3) develop a senior tourists’ digital travel experience typology. Findings provide rich contributions in understanding senior tourists’ digital use and the humanised digital travel experience. Recommendations are also offered to destinations, tourism service providers and care providers regarding how to develop an age friendly destination digital environment.
https://eprints.bournemouth.ac.uk/40372/
Source: BURO EPrints