Humanising the Digital: From User Models to Civic Systems
Authors: Westling, C., Bjurling, O., Bronson, J., Berggren, P. and Johansson, B.
Conference: ECCE 2025
Dates: 7-10 October 2025
Journal: ACM
https://eprints.bournemouth.ac.uk/40989/
Source: Manual
Humanising the Digital: From User Models to Civic Systems
Authors: Westling, C.E.I., Bjurling, O., Bronson, J., Berggren, P. and Johansson, B.J.E.
Pages: 1-12
Publisher: ACM
Place of Publication: New York, NY
Abstract:This paper proposes a paradigm shift in how digital publics are conceptualised and modelled. Current platform monetisation relies on reductive personalisation metrics that shape incentives across infrastructure, interface, and user interaction—producing systemic effects detrimental to civic resilience and information integrity. We argue for a reconceptualisation of digital publics as emergent sociotechnical collectives, drawing on modelling approaches from live event and civic design. We outline a multi-method programme combining tabletop games, megagames, and simulations to develop and test new metrics that support alternative incentives and human-centred platform governance.
https://eprints.bournemouth.ac.uk/40989/
Source: BURO EPrints