Developing an AI-Powered UX Research Point of View (POV)
Authors: Dogan, H., Giff, S., Renee, B., Dix, A.
Conference: Conference on Human Factors in Computing Systems (CHI'26) )
Dates: 12/04/2026
Journal: CHI EA '26: Proceedings of the Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systems
Publication Date: 13/04/2026
Pages: 1
DOI: 10.1145/3772363.37787
Abstract:User Experience Research (UXR) Points of View (POVs) distil complex data into actionable insights for product strategy and design, providing a focused perspective on user needs, pain points, and motivations, enabling teams to make informed decisions. This workshop aims to integrate Generative AI into every level of the UXR POV pyramid Framework (https://www.uxrpovplaybook.com/) to equip UX Practitioners with the essential tools needed to develop and articulate a persuasive PoV. The workshop will guide participants in utilizing Generative AI tools to establish a plan/roadmap for defining a POV; leverage plays and best practice cards that support the journey through the UXR framework; and develop a clear, structured POV narrative. The proposed workshop will provide exemplar case studies where AI will be utilized in conjunction with the UXR playbook to offer an opportunity for HCI researchers, and UX professionals to define their Point of View.
Source: Manual