Exploring the Use of Chatbots in Hotels: Technology Providers' Perspective
Authors: Buhalis, D., Cheng, E.S.Y.
Journal: INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2020
Publication Date: 2020
Pages: 231-242
ISBN: 978-3-030-36736-7
DOI: 10.1007/978-3-030-36737-4_19
Source: Web of Science