Multidimensional segmentation of gastronomic tourists based on motivation and satisfaction

This source preferred by Miguel Moital

Authors: Correia, A., Oliveira, N., Moital, M. and Costa, C.

Start date: 20 June 2007

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Authors: Correia, A., Moital, M., Nuno, O. and Ferreira, C.

Journal: International Journal of Tourism Policy

Volume: 2

Issue: 1-2

Pages: 37-57

eISSN: 1750-4104

ISSN: 1750-4090

DOI: 10.1504/IJTP.2009.023272

This paper evaluates whether motivation and satisfaction can be used as segmentation variables in gastronomy tourism. Based on a stratified random sample, the respondents were asked to rank the attributes when selecting a restaurant offering Portuguese gastronomy (motivation), as well as, their evaluation of those attributes (satisfaction). Factor analysis, categorical principal component analysis and non-hierarchical cluster analysis are employed to identify distinct groups of tourists. The findings point out three market segments which suggest that motivation is a much more powerful variable for segmenting gastronomic tourists than satisfaction. The paper concludes with a discussion of the implications for tourism policy and management. Copyright © 2009, Inderscience Publishers.

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