Tour guiding, organisational culture and learning: Lessons from an entrepreneurial company

Authors: Lugosi, P. and Bray, J.

Journal: International Journal of Tourism Research

Volume: 10

Issue: 5

Pages: 467-479

eISSN: 1522-1970

ISSN: 1099-2340

DOI: 10.1002/jtr.681

Abstract:

This paper examines the impacts of organizational culture on the learning and development of tour guides. Drawing on a case study of a small entrepreneurial tour company, the paper considers the nature of the organization's culture, the tours it provides, including their narrative contents and the processes of organizational learning and socialization. The paper suggests that the development of a learning culture within such an organization may benefit from the provision of appropriate learning opportunities among the guides and facilitators who coordinate guide development. Copyright © 2008 John Wiley & Sons, Ltd.

http://eprints.bournemouth.ac.uk/12323/

Source: Scopus

Tour Guiding, Organisational Culture and Learning: Lessons from an Entrepreneurial Company

Authors: Lugosi, P. and Bray, J.

Journal: INTERNATIONAL JOURNAL OF TOURISM RESEARCH

Volume: 10

Issue: 5

Pages: 467-479

eISSN: 1522-1970

ISSN: 1099-2340

DOI: 10.1002/jtr.681

http://eprints.bournemouth.ac.uk/12323/

Source: Web of Science (Lite)

Tour guiding, organisational culture and learning: lessons from an entrepreneurial company

Authors: Lugosi, P. and Bray, J.P.

Journal: International Journal of Tourism Research

Volume: 10

Pages: 467-479

ISSN: 1099-2340

DOI: 10.1002/jtr.681

Abstract:

This paper examines the impacts of organisational culture on the learning and development of tour guides. Drawing on a case study of a small entrepreneurial tour company, the paper considers the nature of the organisation's culture, the tours it provides, including their narrative contents and the processes of organisational learning and socialisation. The paper suggests that the development of a learning culture within such an organisation may benefit from the provision of appropriate learning opportunities among the guides and facilitators who coordinate guide development.

http://eprints.bournemouth.ac.uk/12323/

Source: Manual

Preferred by: Jeffery Bray