The development of a nationwide central booking service for abortion
Authors: Rowlands, S.
Journal: European Journal of Contraception and Reproductive Health Care
Volume: 11
Issue: 3
Pages: 210-214
eISSN: 1473-0782
ISSN: 1362-5187
DOI: 10.1080/13625180600621575
Abstract:Background: Central booking services have been proven to facilitate access to abortion services. This in turn should reduce morbidity and mortality. City-wide models have previously been described. A nationwide central booking service has been developed in the UK. Development: A nationwide central booking service was introduced in 1993. Initially a manual booking system was used. In 1996 the appointment system was computerised. Output: More than a quarter of a million calls are now received each year. The highest demand weekday is a Monday. The volume of calls peaks at mid-morning. There is a sustained rise in calls from the second week in January through to mid-February, peaking in the fifth week of the year. More than a quarter of calls originate from mobile phones. Conclusions: The computerised central booking service has radically improved the efficiency of the organisation. Waiting times can be actively managed using data from the system. © 2006 European Society of Contraception.
Source: Scopus
The development of a nationwide central booking service for abortion.
Authors: Rowlands, S.
Journal: Eur J Contracept Reprod Health Care
Volume: 11
Issue: 3
Pages: 210-214
ISSN: 1362-5187
DOI: 10.1080/13625180600621575
Abstract:BACKGROUND: Central booking services have been proven to facilitate access to abortion services. This in turn should reduce morbidity and mortality. City-wide models have previously been described. A nationwide central booking service has been developed in the UK. DEVELOPMENT: A nationwide central booking service was introduced in 1993. Initially a manual booking system was used. In 1996 the appointment system was computerised. OUTPUT: More than a quarter of a million calls are now received each year. The highest demand weekday is a Monday. The volume of calls peaks at mid-morning. There is a sustained rise in calls from the second week in January through to mid-February, peaking in the fifth week of the year. More than a quarter of calls originate from mobile phones. CONCLUSIONS: The computerised central booking service has radically improved the efficiency of the organisation. Waiting times can be actively managed using data from the system.
Source: PubMed
Preferred by: Sam Rowlands
The development of a nationwide central booking service for abortion
Authors: Rowlands, S.
Journal: EUROPEAN JOURNAL OF CONTRACEPTION AND REPRODUCTIVE HEALTH CARE
Volume: 11
Issue: 3
Pages: 210-214
ISSN: 1362-5187
DOI: 10.1080/13625180600621575
Source: Web of Science (Lite)
The development of a nationwide central booking service for abortion.
Authors: Rowlands, S.
Journal: The European journal of contraception & reproductive health care : the official journal of the European Society of Contraception
Volume: 11
Issue: 3
Pages: 210-214
eISSN: 1473-0782
ISSN: 1362-5187
DOI: 10.1080/13625180600621575
Abstract:Background
Central booking services have been proven to facilitate access to abortion services. This in turn should reduce morbidity and mortality. City-wide models have previously been described. A nationwide central booking service has been developed in the UK.Development
A nationwide central booking service was introduced in 1993. Initially a manual booking system was used. In 1996 the appointment system was computerised.Output
More than a quarter of a million calls are now received each year. The highest demand weekday is a Monday. The volume of calls peaks at mid-morning. There is a sustained rise in calls from the second week in January through to mid-February, peaking in the fifth week of the year. More than a quarter of calls originate from mobile phones.Conclusions
The computerised central booking service has radically improved the efficiency of the organisation. Waiting times can be actively managed using data from the system.Source: Europe PubMed Central