Content mining framework in social media: A FIFA world cup 2014 case analysis
Authors: Thomaz, G.M., Biz, A.A., Bettoni, E.M., Mendes-Filho, L. and Buhalis, D.
Journal: Information and Management
Volume: 54
Issue: 6
Pages: 786-801
ISSN: 0378-7206
DOI: 10.1016/j.im.2016.11.005
Abstract:This paper proposes a social media content mining framework that consists of seven phases. The framework was tested empirically during the FIFA World Cup 2014 at Curitiba (Brazil) as one of the main host city destinations. The research focused on the mining of Twitter content with tourist services ontology (hospitality, food and beverages, and transportation). In total, 58,686 valid messages were collected, analyzed, and associated with an application ontology. Content analysis demonstrated an accurate real-time reflection of tourism services. The framework is effective to collect relevant content and identify popular topics in social media toward strategic and operational tourism management.
https://eprints.bournemouth.ac.uk/26933/
Source: Scopus
Content mining framework in social media: A FIFA world cup 2014 case analysis
Authors: Thomaz, G.M., Biz, A.A., Bettoni, E.M., Mendes-Filho, L. and Buhalis, D.
Journal: INFORMATION & MANAGEMENT
Volume: 54
Issue: 6
Pages: 786-801
eISSN: 1872-7530
ISSN: 0378-7206
DOI: 10.1016/j.im.2016.11.005
https://eprints.bournemouth.ac.uk/26933/
Source: Web of Science (Lite)
Content mining framework in social media: A FIFA world cup 2014 case analysis.
Authors: Thomaz, G.M., Biz, A.A., Bettoni, E.M., Mendes-Filho, L. and Buhalis, D.
Journal: Inf. Manag.
Volume: 54
Pages: 786-801
DOI: 10.1016/j.im.2016.11.005
https://eprints.bournemouth.ac.uk/26933/
Source: DBLP
Content mining framework in social media: A FIFA world cup 2014 case analysis
Authors: Thomaz, G.M., Biz, A.A., Bettoni, E.M., Mendes-Filho, L. and Buhalis, D.
Journal: Information and Management
Volume: 54
Issue: 6
Pages: 786-801
ISSN: 0378-7206
Abstract:© 2016 Elsevier B.V.This paper proposes a social media content mining framework that consists of seven phases. The framework was tested empirically during the FIFA World Cup 2014 at Curitiba (Brazil) as one of the main host city destinations. The research focused on the mining of Twitter content with tourist services ontology (hospitality, food and beverages, and transportation). In total, 58,686 valid messages were collected, analyzed, and associated with an application ontology. Content analysis demonstrated an accurate real-time reflection of tourism services. The framework is effective to collect relevant content and identify popular topics in social media toward strategic and operational tourism management.
https://eprints.bournemouth.ac.uk/26933/
Source: BURO EPrints