Enterprise social media impact on human resource practices

Authors: Offong, G. and Costello, J.

http://eprints.bournemouth.ac.uk/29641/

Journal: Evidence-based HRM: a global forum for empirical scholarship

Purpose: The purpose of this paper is to investigate how individual attitudes towards using enterprise social media (ESM) impacts trust, explicit and tacit knowledge sharing as well as work performance in emerging economies.

Design/methodology/approach: The authors use data from a survey of 293 employed individuals in Lagos, Nigeria that work at organizations that have ESM systems.

Findings: The authors find enterprise social media usage are significantly associated with trust. However, ESM use does not impact explicit or tactic knowledge transfer. Practical implications: The paper provides empirical evidence that individuals who perceive high levels of performance expectancy will engage in ESM usage which in turn increases trust amongst colleagues. Human resource managers can argue that by adopting ESM, they can facilitate improved trust and collaboration through online engagement amongst employees. This is important for multinational organizations wanting to expand into emerging economies where the organization and local workforce need to foster trust in knowledge sharing. Originality/value: There has been little evidence regarding HRM use of ESM in emerging economies. By understanding individual attitudes towards ESM and how the use impacts knowledge sharing, the academic discussions concerning use of technology to enhance knowledge sharing can continue to evolve.

This data was imported from Scopus:

Authors: Offong, G.O. and Costello, J.

http://eprints.bournemouth.ac.uk/29641/

Journal: Evidence-based HRM

Volume: 5

Issue: 3

Pages: 328-343

eISSN: 2049-3991

ISSN: 2049-3983

DOI: 10.1108/EBHRM-06-2017-0031

© 2017, © Emerald Publishing Limited. Purpose: The purpose of this paper is to investigate how individual attitudes toward using enterprise social media (ESM) impact trust, explicit and tacit knowledge sharing as well as work performance in emerging economies. Design/methodology/approach: The authors use data from a survey of 293 employed individuals in Lagos, Nigeria, who work at organizations that have ESM systems. Findings: The authors find that ESM usage is significantly associated with trust. However, ESM usage does not impact explicit or tacit knowledge transfer. Practical implications: This paper provides empirical evidence that individuals who perceive high levels of performance expectancy will engage in ESM usage which in turn increases trust amongst colleagues. Human resource managers can argue that by adopting ESM, they can facilitate improved trust and collaboration through online engagement amongst employees. This is important for multi-national organizations wanting to expand into emerging economies where the organization and local workforce need to foster trust in knowledge sharing. Originality/value: There has been little evidence regarding HRM use of ESM in emerging economies. By understanding individual attitudes toward ESM and how the use impacts knowledge sharing, the academic discussions concerning use of technology to enhance knowledge sharing can continue to evolve.

This data was imported from Web of Science (Lite):

Authors: Offong, G.O. and Costello, J.

http://eprints.bournemouth.ac.uk/29641/

Journal: EVIDENCE-BASED HRM-A GLOBAL FORUM FOR EMPIRICAL SCHOLARSHIP

Volume: 5

Issue: 3

Pages: 328-343

eISSN: 2049-3991

ISSN: 2049-3983

DOI: 10.1108/EBHRM-06-2017-0031

The data on this page was last updated at 05:27 on January 25, 2021.