Biography
Joyce is from the US Army/Department of Army and spent 19 years as a broadcast journalist and public affairs specialist before entering academia. She brings to the classroom a wide variety of experience in dealing with international crises around the world ranging from the first free elections in Bosnia-Herzegovina, to UN inspectors being kicked out of Iraq, missions in Afghanistan, humanitarian aid missions in Central America, Asia, and Africa and the 2002 Salt Lake Olympics to name a few. Additionally, she has taught foreign officials, NATO allies and non-profit groups’ leaders in communicating to a variety of stakeholders, dealing with the media and reputation management while in the Middle East and Europe. She has been teaching Public Relations and Leadership at BU since September 2013. Her research focus is on public service motivation, pro social behaviour and public sectors integration of influencer relations and employee advocates.
Favourites
- Best, E. and Costello, J., 2019. The Impact Of Public Service Motivation On Fundraising- The Emotional Charity Marketing Flaw. Ekonomski vjesnik/Econviews - Review of Contemporary Business, Entrepreneurship and Economic Issues, 2 (2019).
- Homberg, F. and Costello, J., 2019. Public service motivation and civic engagement: The role of pro-social motivations in shaping society.
- Costello, J. and Oliver, J., 2018. Human resource management in the media. Handbook of Media Management and Economics: Second Edition. 95-110.
- Herath, D., Costello, J. and Homberg, F., 2017. Team problem solving and motivation under disorganization – an agent-based modeling approach. Team Performance Management, 23 (1-2), 46-65.
- Offong, G.O. and Costello, J., 2017. Enterprise social media impact on human resource practices. Evidence-based HRM, 5 (3), 328-343.