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Paramedic performance when managing patients experiencing mental health issues – Exploring paramedics’ Presentation of Self

Authors: Rolfe, U., Pope, C. and Crouch, R.

Journal: International Emergency Nursing

Volume: 49

ISSN: 1755-599X

DOI: 10.1016/j.ienj.2019.100828

Abstract:

Introduction: Mental health is a growing global concern with a significant rise in patients calling emergency services to respond to their needs. Paramedics in the UK are increasingly being asked to respond to this increase in demand. Aim: This study explores how paramedics perform in practice when managing patients experiencing mental health issues. Methods: Qualitative observation over 240 h and interviews involving 21 paramedics and 20 patients with mental illness. Results: Using Goffman's seminal text Presentation of Self to frame the analysis the findings of this study reveal that paramedics '“perform” on two stages: front stage and back stage. Their coping mechanisms, in the metaphorical sense, include props such as uniform and scripts filled with humour, stereotyping and nostalgia to aid in their management of this specialist patient group. Conclusions: Paramedics feel frustrated and unsupported when dealing with patients experiencing mental health issues. This study identifies the coping mechanisms paramedics use to manage this patient group but questions the longevity of these mechanisms and therefore recommends additional support for paramedics with further supportive education around mental health.

https://eprints.bournemouth.ac.uk/33904/

Source: Scopus

Paramedic performance when managing patients experiencing mental health issues - Exploring paramedics' Presentation of Self.

Authors: Rolfe, U., Pope, C. and Crouch, R.

Journal: Int Emerg Nurs

Volume: 49

Pages: 100828

eISSN: 1878-013X

DOI: 10.1016/j.ienj.2019.100828

Abstract:

INTRODUCTION: Mental health is a growing global concern with a significant rise in patients calling emergency services to respond to their needs. Paramedics in the UK are increasingly being asked to respond to this increase in demand. AIM: This study explores how paramedics perform in practice when managing patients experiencing mental health issues. METHODS: Qualitative observation over 240 h and interviews involving 21 paramedics and 20 patients with mental illness. RESULTS: Using Goffman's seminal text Presentation of Self to frame the analysis the findings of this study reveal that paramedics '"perform" on two stages: front stage and back stage. Their coping mechanisms, in the metaphorical sense, include props such as uniform and scripts filled with humour, stereotyping and nostalgia to aid in their management of this specialist patient group. CONCLUSIONS: Paramedics feel frustrated and unsupported when dealing with patients experiencing mental health issues. This study identifies the coping mechanisms paramedics use to manage this patient group but questions the longevity of these mechanisms and therefore recommends additional support for paramedics with further supportive education around mental health.

https://eprints.bournemouth.ac.uk/33904/

Source: PubMed

Paramedic performance when managing patients experiencing mental health issues - Exploring paramedics' <i>Presentation of Self</i>

Authors: Rolfe, U., Pope, C. and Crouch, R.

Journal: INTERNATIONAL EMERGENCY NURSING

Volume: 49

eISSN: 1878-013X

ISSN: 1755-599X

DOI: 10.1016/j.ienj.2019.100828

https://eprints.bournemouth.ac.uk/33904/

Source: Web of Science (Lite)

Paramedic performance when managing patients experiencing mental health issues – exploring paramedics’ Presentation of Self

Authors: Rolfe, U., Pope, C. and Crouch, R.

Journal: International Emergency Nursing

Publisher: Churchill Livingstone

ISSN: 0965-2302

DOI: 10.1016/j.ienj.2019.100828

https://eprints.bournemouth.ac.uk/33904/

Source: Manual

Paramedic performance when managing patients experiencing mental health issues - Exploring paramedics' Presentation of Self.

Authors: Rolfe, U., Pope, C. and Crouch, R.

Journal: International emergency nursing

Volume: 49

Pages: 100828

eISSN: 1878-013X

ISSN: 1755-599X

DOI: 10.1016/j.ienj.2019.100828

Abstract:

Introduction

Mental health is a growing global concern with a significant rise in patients calling emergency services to respond to their needs. Paramedics in the UK are increasingly being asked to respond to this increase in demand.

Aim

This study explores how paramedics perform in practice when managing patients experiencing mental health issues.

Methods

Qualitative observation over 240 h and interviews involving 21 paramedics and 20 patients with mental illness.

Results

Using Goffman's seminal text Presentation of Self to frame the analysis the findings of this study reveal that paramedics '"perform" on two stages: front stage and back stage. Their coping mechanisms, in the metaphorical sense, include props such as uniform and scripts filled with humour, stereotyping and nostalgia to aid in their management of this specialist patient group.

Conclusions

Paramedics feel frustrated and unsupported when dealing with patients experiencing mental health issues. This study identifies the coping mechanisms paramedics use to manage this patient group but questions the longevity of these mechanisms and therefore recommends additional support for paramedics with further supportive education around mental health.

https://eprints.bournemouth.ac.uk/33904/

Source: Europe PubMed Central

Paramedic performance when managing patients experiencing mental health issues – exploring paramedics’ Presentation of Self

Authors: Rolfe, U., Pope, C. and Crouch, R.

Journal: International Emergency Nursing

Volume: 49

ISSN: 0965-2302

Abstract:

Introduction

Mental health is a growing global concern with a significant rise in patients calling emergency services to respond to their needs. Paramedics in the UK are increasingly being asked to respond to this increase in demand.

Aim

This study explores how paramedics perform in practice when managing patients experiencing mental health issues.

Methods

Qualitative observation over 240 h and interviews involving 21 paramedics and 20 patients with mental illness.

Results

Using Goffman’s seminal text Presentation of Self to frame the analysis the findings of this study reveal that paramedics '“perform” on two stages: front stage and back stage. Their coping mechanisms, in the metaphorical sense, include props such as uniform and scripts filled with humour, stereotyping and nostalgia to aid in their management of this specialist patient group.

Conclusions

Paramedics feel frustrated and unsupported when dealing with patients experiencing mental health issues. This study identifies the coping mechanisms paramedics use to manage this patient group but questions the longevity of these mechanisms and therefore recommends additional support for paramedics with further supportive education around mental health.

https://eprints.bournemouth.ac.uk/33904/

Source: BURO EPrints