Applying communication skills in the provision of family-centred care: a reflective account.

Authors: King, L.M., Lacey, A. and Hunt, J.

Journal: Nurs Child Young People

eISSN: 2046-2344

DOI: 10.7748/ncyp.2021.e1388

Abstract:

Providing family-centred care is fundamental to children's nursing and requires the development of therapeutic relationships with parents, notably parents of children who are acutely unwell. Gaining parents' trust and engaging them in their child's care involves the use of optimal verbal and non-verbal communication techniques. Children's nursing students need to develop skills and confidence in using these techniques. This article is a reflective account by a children's nursing student on how communication concepts and techniques learned at university can be applied to practice. The student had undertaken a theoretical and practical communication module during which she had been introduced to techniques such as active listening and the SURETY model shortly before starting a practice placement in an acute care setting. Here she uses the 'What?, So what?, Now what?' framework to reflect on and learn from her placement. The article demonstrates how complementing theoretical knowledge with experiential learning, and combining this with reflection on action, can enhance students' confidence to deliver family-centred care.

Source: PubMed

Applying communication skills in the provision of family-centred care: a reflective account.

Authors: King, L., Lacey, A. and Hunt, J.

Journal: Nursing Children and Young People

Publisher: Royal College of Nursing

ISSN: 0962-9513

DOI: 10.7748/ncyp.2021e1388

Abstract:

Providing family-centred care is fundamental to children’s nursing and requires the development of therapeutic relationships with parents, notably parents of children who are acutely unwell.

Gaining parents’ trust and engaging them in their child’s care involves the use of optimal verbal and non-verbal communication techniques. Children’s nursing students need to develop skills and confidence in using these techniques.

This article is a reflective account by a children’s nursing student on how communication concepts and techniques learned at university can be applied to practice. The student had undertaken a theoretical and practical communication module during which she had been introduced to techniques such as active listening and the SURETY model shortly before starting a practice placement in an acute care setting. Here she uses the ‘What?, So what?, Now what?’ framework to reflect on and learn from her placement. The article demonstrates how complementing theoretical knowledge with experiential learning, and combining this with reflection on action, can enhance students’ confidence to deliver family-centred care.

Source: Manual

Applying communication skills in the provision of family-centred care: a reflective account.

Authors: King, L.M., Lacey, A. and Hunt, J.

Journal: Nursing children and young people

eISSN: 2046-2344

ISSN: 2046-2336

DOI: 10.7748/ncyp.2021.e1388

Abstract:

Providing family-centred care is fundamental to children's nursing and requires the development of therapeutic relationships with parents, notably parents of children who are acutely unwell. Gaining parents' trust and engaging them in their child's care involves the use of optimal verbal and non-verbal communication techniques. Children's nursing students need to develop skills and confidence in using these techniques. This article is a reflective account by a children's nursing student on how communication concepts and techniques learned at university can be applied to practice. The student had undertaken a theoretical and practical communication module during which she had been introduced to techniques such as active listening and the SURETY model shortly before starting a practice placement in an acute care setting. Here she uses the 'What?, So what?, Now what?' framework to reflect on and learn from her placement. The article demonstrates how complementing theoretical knowledge with experiential learning, and combining this with reflection on action, can enhance students' confidence to deliver family-centred care.

Source: Europe PubMed Central