New Insights into Consumers’ Intention to Continue Using Chatbots in the Tourism Context
Authors: Pereira, T., Limberger, P.F., Minasi, S.M. and Buhalis, D.
Journal: Journal of Quality Assurance in Hospitality and Tourism
eISSN: 1528-0098
ISSN: 1528-008X
DOI: 10.1080/1528008X.2022.2136817
Abstract:Several industries recognize the potential of Artificial Intelligence to complete tasks. However, there is limited research on chatbots, and a gap in the research on what factors contribute to consumers’ intention to continue using them. This research aims to analyze the relationship of the TAM and ISS dimensions, continuing to use satisfaction and brand attachment as mediators, and using the need for interaction with the employee as a moderating dimension. The results indicated that the role of brand attachment increases the model’s explanatory power, and the need for interaction with the employee positively favors the relationship between brand attachment and satisfaction.
https://eprints.bournemouth.ac.uk/37994/
Source: Scopus
Bilateral Ménière's disease according to its form of debut: synchronous and metachronous disease.
Authors: Pérez-Carbonell, T., Orts-Alborch, M., Pla-Gil, I., Pérez-Guilén, V., Tenías-Burrillo, J.M., Marco-Algarra, J. and Pérez-Garrigues, H.
Journal: J Laryngol Otol
Volume: 137
Issue: 7
Pages: 782-788
eISSN: 1748-5460
DOI: 10.1017/S0022215122002262
Abstract:OBJECTIVE: Bilateral Ménière's disease is classified according to the time of appearance of symptoms in each ear into synchronous and metachronous types. A descriptive longitudinal study, involving 59 bilateral Ménière's disease patients, was carried out to assess the two forms of bilateral Ménière's disease. METHOD: Data on symptomatic chronology in each ear, auditory evolution and evolution of vertiginous crisis, among other aspects, were obtained, analysed and compared. Possible risk factors for Ménière's disease becoming bilateral were analysed after conducting nested case-control studies in a cohort. RESULTS: The metachronous form was seen in 76.3 per cent of cases, and the time it took for the disease to become bilateral took a median time of seven years. The symptomatic triad was the most frequent symptomatic debut for the first ear in both forms. Synchronous debut presented a greater average hearing loss. Suffering from migraine and a symptomatic onset with a greater number of symptoms appear to be possible predictors of conversion to bilateral Ménière's disease. CONCLUSION: Bilateral Ménière's disease temporal models presented differences. The study of them helps to better understand, prevent and predict the behaviour of these patients.
https://eprints.bournemouth.ac.uk/37994/
Source: PubMed
New Insights into Consumers' Intention to Continue Using Chatbots in the Tourism Context
Authors: Pereira, T., Limberger, P.F., Minasi, S.M. and Buhalis, D.
Journal: JOURNAL OF QUALITY ASSURANCE IN HOSPITALITY & TOURISM
eISSN: 1528-0098
ISSN: 1528-008X
DOI: 10.1080/1528008X.2022.2136817
https://eprints.bournemouth.ac.uk/37994/
Source: Web of Science (Lite)
Bilateral Meniere's disease according to its form of debut: synchronous and metachronous disease
Authors: Perez-Carbonell, T., Orts-Alborch, M., Pla-Gil, I., Perez-Guilen, V., Tenias-Burrillo, J.M., Marco-Algarra, J. and Perez-Garrigues, H.
Journal: JOURNAL OF LARYNGOLOGY AND OTOLOGY
Volume: 137
Issue: 7
Pages: 782-788
eISSN: 1748-5460
ISSN: 0022-2151
DOI: 10.1017/S0022215122002262
https://eprints.bournemouth.ac.uk/37994/
Source: Web of Science (Lite)
Bilateral Ménière's disease according to its form of debut: synchronous and metachronous disease.
Authors: Pérez-Carbonell, T., Orts-Alborch, M., Pla-Gil, I., Pérez-Guilén, V., Tenías-Burrillo, J.M., Marco-Algarra, J. and Pérez-Garrigues, H.
Journal: The Journal of laryngology and otology
Volume: 137
Issue: 7
Pages: 782-788
eISSN: 1748-5460
ISSN: 0022-2151
DOI: 10.1017/s0022215122002262
Abstract:Objective
Bilateral Ménière's disease is classified according to the time of appearance of symptoms in each ear into synchronous and metachronous types. A descriptive longitudinal study, involving 59 bilateral Ménière's disease patients, was carried out to assess the two forms of bilateral Ménière's disease.Method
Data on symptomatic chronology in each ear, auditory evolution and evolution of vertiginous crisis, among other aspects, were obtained, analysed and compared. Possible risk factors for Ménière's disease becoming bilateral were analysed after conducting nested case-control studies in a cohort.Results
The metachronous form was seen in 76.3 per cent of cases, and the time it took for the disease to become bilateral took a median time of seven years. The symptomatic triad was the most frequent symptomatic debut for the first ear in both forms. Synchronous debut presented a greater average hearing loss. Suffering from migraine and a symptomatic onset with a greater number of symptoms appear to be possible predictors of conversion to bilateral Ménière's disease.Conclusion
Bilateral Ménière's disease temporal models presented differences. The study of them helps to better understand, prevent and predict the behaviour of these patients.https://eprints.bournemouth.ac.uk/37994/
Source: Europe PubMed Central
New Insights into Consumers’ Intention to Continue Using Chatbots in the Tourism Context
Authors: Pereira, T., Limberger, P.F., Minasi, S.M. and Buhalis, D.
Journal: Journal of Quality Assurance in Hospitality and Tourism
ISSN: 1528-008X
Abstract:Several industries recognize the potential of Artificial Intelligence to complete tasks. However, there is limited research on chatbots, and a gap in the research on what factors contribute to consumers’ intention to continue using them. This research aims to analyze the relationship of the TAM and ISS dimensions, continuing to use satisfaction and brand attachment as mediators, and using the need for interaction with the employee as a moderating dimension. The results indicated that the role of brand attachment increases the model’s explanatory power, and the need for interaction with the employee positively favors the relationship between brand attachment and satisfaction.
https://eprints.bournemouth.ac.uk/37994/
Source: BURO EPrints