Critical success factors for SPC implementation in UK small and medium enterprises: Some key findings from a survey
Authors: Rungasamy, S., Antony, J. and Ghosh, S.
Journal: TQM Magazine
Volume: 14
Issue: 4
Pages: 217-224
ISSN: 0954-478X
DOI: 10.1108/09544780210429825
Abstract:There is no doubt that quality has become a major feature in the survival plan of many organisations today. Statistical process control (SPC) is a powerful technique for monitoring, managing, analysing and improving the process performance through the use of statistical methods. In this paper, the implementation of SPC is examined and analysed, based on a survey of 33 manufacturing small and medium enterprises (SMEs). The results presented here are focused on 12 critical success factors (CSFs) identified from the literature. The results of the analysis have shown that the critical success factors, in order of importance, are: management commitment, process prioritisation, control charting, teamwork, measurement system evaluation and so on. Moreover, this research has revealed that the least important factor is the use of pilot study in SMEs.
Source: Scopus
Critical Success Factors for SPC Implementation in UK Small and Medium Enterprises: Some Key Findings from a Survey
Authors: Rungasamy, S., Antony, J. and Ghosh, S.
Journal: The TQM Magazine
Volume: 14
Pages: 217-224
ISSN: 0954-478X
DOI: 10.1108/09544780210429825
Abstract:There is no doubt that quality has become a major feature in the survival plan of many organisations today.
Statistical process control (SPC) is a powerful technique for monitoring, managing, analysing and improving the process performance through the use of statistical methods. In this paper, the implementation of SPC is examined and analysed, based on a survey of 33 manufacturing small and medium enterprises (SMEs). The results presented here are focused on 12 critical success factors (CSFs) identified from the literature. The results of the analysis have shown that the critical success factors, in order of importance, are: management commitment, process prioritisation, control charting, teamwork, measurement system evaluation and so on. Moreover, this research has revealed that the least important factor is the use of pilot study in SMEs.
http://www.emeraldinsight.com/Insight/viewContentItem.do?contentType=Article&contentId=842032
Source: Manual
Preferred by: Sid Ghosh