Sid Ghosh

Sid Ghosh

  • 01202 968715
  • sghosh at bournemouth dot ac dot uk
  • Principal Academic in Operations Management
  • Executive Business Centre EB501, Bournemouth University, 89 Holdenhurst Road, Bournemouth, BH8 8EB
UN SDGs:
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Biography

My current research focuses on evaluation of customer experience within service operations, the role and impact of technology in service delivery process, e-Business Operations (specifically looking at managing the supply chain within and between e-Businesses), Product/service quality evaluation and management, the halo effect, self-concept, and subsequent brand choice. I am an Editorial Board Member of The International Journal of Quality and Standards, a British Standards Institution (BSI) Journal. My research has been published in international journals such as The International Journal of Project Management, Business Process Management Journal, The International Journal of Quality and Reliability Management and others. I reviewed paper for International Journal of Operations and Production Management (IJOPM) in 2011 (ABS rated 3* Journal), International Journal of Globalisation and Small Business (IJGSB), International Journal of Information Technology and Management (IJITM) and The British Academy of Management Conference...

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Favourites

  • Liang, Y., Ghosh, S. and Gibson, L., 2022. An exploration of the factors which determine investment behaviours towards Cryptocurrency. In: British Academy of Management 31 August-2 September 2022 31 August-2 September 2022 Manchester.
  • Ghosh, S. and Liang, Y., 2022. Service Design Experience within Online Financial Services in the UK. In: Academy of Marketing 5-7 July 2022 University of Huddersfield.
  • Liang, Y., Ghosh, S. and Oyeyemic, N., 2022. UK Millennials’’ purchase intentions: what factors are influencing their adoption of mobile Apps shopping. International Journal of Business Management and Economic Review, Volume 5 (Issue 1).
  • Liang, Y. and Ghosh, S., 2021. Managing online customer experience of pre and post- impulse purchase during Covid 19 pandemic. In: Academy of Marketing Conference 2021 5-7 July 2021 online.
  • Ghosh, S. and Liang, Y., 2021. Recorded teaching materials and their impact on students attendance, engagement and performance during Covid-19. In: Academy of Marketing 5-7 July 2021 Virtual.
  • Edge, M., Ghosh, S. and Liang, Y., 2021. Exploring closed loop supply chain strategies for single use medical device manufacturers toward developing sustainable and competitive manufacturing processes following the COVID-19 global pandemic. In: European Academy of Manangement 16 June-18 July 2021 Canada.
  • Khoei, S.Z. and Ghosh, S., 2021. Development of a connectivity map for measurement of total supply chain value. International Journal of Agile Systems and Management, 14 (1), 140-169.
  • Ghosh, S. and Lever, K., 2020. A lean proposal: development of value stream mapping for L'Oreal's artwork process. Business Process Management Journal, 26 (7), 1925-1947.
  • Ghosh, S. and Lever, K., 2020. Development of Value Stream Mapping from L’Oreal’s Artwork Process. Journal of Business-to-Business Marketing, 27 (3), 293-309.
  • Edge, M.T., Ghosh, S. and Liang, D., 2020. The Evolution of Virtual Trade Shows: A Literature Review from the UK Medical Device Industry. 11TH EMAC REGIONAL CONFERENCE - CHALLENGING THE STATUS QUO IN MARKETING RESEARCH, 52-61.
  • Ghosh, S. and Jintanapakanont, J., 2004. Identifying and Assessing the Critical Risk Factors in an Underground Rail Project in Thailand: A Factor Analysis Approach. International Journal of Project Management, 22, 633-643.
  • Antony, J., Antony, F.J. and Ghosh, S., 2004. Evaluating Service Quality in a UK Hotel Chain: a case study. International Journal of Contemporary Hospitality Management, 16, 380-384.
  • Ghosh, S., Surjadjaja, H. and Antony, J., 2004. Optimisation of the determinants of e-service operations. Business Process Management Journal, 10, 616-635.

Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person's work contributes towards the following SDGs:

Quality education

"Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all"

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Industry, innovation and infrastructure

"Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation"

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Responsible consumption and production

"Ensure sustainable consumption and production patterns"

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Climate action

"Take urgent action to combat climate change and its impacts"

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Journal Articles

  • Liang, Y., Ghosh, S. and Oyeyemic, N., 2022. UK Millennials’’ purchase intentions: what factors are influencing their adoption of mobile Apps shopping. International Journal of Business Management and Economic Review, Volume 5 (Issue 1).
  • Khoei, S.Z. and Ghosh, S., 2021. Development of a connectivity map for measurement of total supply chain value. International Journal of Agile Systems and Management, 14 (1), 140-169.
  • Ghosh, S. and Lever, K., 2020. A lean proposal: development of value stream mapping for L'Oreal's artwork process. Business Process Management Journal, 26 (7), 1925-1947.
  • Ghosh, S. and Lever, K., 2020. Development of Value Stream Mapping from L’Oreal’s Artwork Process. Journal of Business-to-Business Marketing, 27 (3), 293-309.
  • Liang, Y., Ghosh, S. and Oe, H., 2017. Chinese consumers’ luxury value perceptions –A conceptual model. Qualitative Market Research: an international journal, 20 (2).
  • Ghosh, S. and Bertisen, M., 2007. The phenomenon of e-business networking: a critical review. International Journal of Information Technology and Management, 6 (2-4).
  • Ghosh, S. and Bertisen, M., 2007. The phenomenon of e-business networking: a critical review. Int. J. Inf. Technol. Manag., 6, 250-270.
  • Ghosh, S., Surjadjaja, H. and Antony, J., 2004. Optimisation of the determinants of e-service operations. Business Process Management Journal, 10, 616-635.
  • Ghosh, S. and Jintanapakanont, J., 2004. Identifying and Assessing the Critical Risk Factors in an Underground Rail Project in Thailand: A Factor Analysis Approach. International Journal of Project Management, 22, 633-643.
  • Antony, J., Antony, F.J. and Ghosh, S., 2004. Evaluating Service Quality in a UK Hotel Chain: a case study. International Journal of Contemporary Hospitality Management, 16, 380-384.
  • Surjadjaja, H., Ghosh, S. and Antony, J., 2003. Determining and assessing the determinants of e-service operations. Managing Service Quality, 13 (1), 39-53.
  • Antony, J., Chou, T.Y. and Ghosh, S., 2003. Training for design of experiments. Work Study, 52, 341-346.
  • Antony, J., Knowles, G., Paul, L.K.H. and Ghosh, S., 2002. Critical success factors of TQM implementation in Hong Kong industries. International Journal of Quality & Reliability Management, 19, 551-566.
  • Rungasamy, S., Antony, J. and Ghosh, S., 2002. Critical Success Factors for SPC Implementation in UK Small and Medium Enterprises: Some Key Findings from a Survey. The TQM Magazine, 14, 217-224.

Chapters

  • Darnton, G., Ghosh, S. and Polkinghorne, M., 2009. Development of a Knowledge Capturing Methodology - A Knowledge Transfer Case Study. Applications of knowledge transfer to small and medium sized businesses. 2009 ed. Poole, England: Bournemouth University.

Conferences

  • Liang, Y., Ghosh, S. and Gibson, L., 2022. An exploration of the factors which determine investment behaviours towards Cryptocurrency. In: British Academy of Management 31 August-2 September 2022 31 August-2 September 2022 Manchester.
  • Liang, Y. and Ghosh, S., 2022. Digital fitness: the impact of live streaming on trainee engagement and trust. In: Academy of Marketing Conference 5-7 July 2022 University of Huddersfield.
  • Liang, Y., Oe, H., Ghosh, S. and Richards, C., 2022. The Impact of Instagram’s Fashion Influencers on Generation Z consumers purchase behaviours. In: Academy of Marketing Conference 5-7 July 2022 University of Huddersfield.
  • Ghosh, S. and Liang, Y., 2022. Service Design Experience within Online Financial Services in the UK. In: Academy of Marketing 5-7 July 2022 University of Huddersfield.
  • Ghosh, S. and Liang, Y., 2021. Recorded teaching materials and their impact on students attendance, engagement and performance during Covid-19. In: Academy of Marketing 5-7 July 2021 Virtual.
  • Liang, Y. and Ghosh, S., 2021. Managing online customer experience of pre and post- impulse purchase during Covid 19 pandemic. In: Academy of Marketing Conference 2021 5-7 July 2021 online.
  • Edge, M., Ghosh, S. and Liang, Y., 2021. Exploring closed loop supply chain strategies for single use medical device manufacturers toward developing sustainable and competitive manufacturing processes following the COVID-19 global pandemic. In: European Academy of Manangement 16 June-18 July 2021 Canada.
  • Edge, M.T., Ghosh, S. and Liang, D., 2020. The Evolution of Virtual Trade Shows: A Literature Review from the UK Medical Device Industry. 11TH EMAC REGIONAL CONFERENCE - CHALLENGING THE STATUS QUO IN MARKETING RESEARCH, 52-61.
  • Liang, Y., Ghosh, S., Oe, H. and Chung, H., 2018. Attitudes and purchase intentions towards electric vehicles: an exploratory study of the Taiwanese automobile market. In: British Academy Management 4-6 September 2018 Bristol Business School, University of West of England.
  • Liang, Y., Ghosh, S. and Oe, H., 2016. The impact of face saving value on luxury consumption: A cross-cultural comparison study of Chinese consumers in China and in the UK. In: British Academy of Management 6-8 September 2016 New Castle.
  • Liang, Y., Ghosh, S. and Oe, H., 2015. Value perception of luxury products: A study of Chinese consumers. In: Asia-Pacific Conference on Business and Social Sciences 2015 23-24 November 2015 Kuala Lumpur.
  • Liang, Ghosh, S. and Aroean, L., 2015. Exploring Chinese consumers' luxury value perceptions. In: Academy of Marketing 7-9 July 2015 Limerick.
  • Ghosh, S. and Bertisen, M., 2005. E-business networking - a critical review. In: British Academy of Management (BAM) Conference 13-15 September 2005 Oxford.
  • Ghosh, S. and Garrathy, S., 2005. Evaluation of customer experiences in sales and after sales: a case study within a Mercedes Benz dealership in the UK. In: EUROMA 2005 19-22 June 2005 Budapest, Hungary.

Reports

Grants

  • Assessing the Supply Chain Capability of the Buyers and Suppliers within the BCP Council Area (BCP Council, 25 Apr 2022). Awarded

Memberships

  • The Academy of Marketing, Member,
  • The British Academy of Management, Member,