Enabling access to tourism through information schemes?

This source preferred by Dimitrios Buhalis

Authors: Eichhorn, V., Miller, G., Michopoulou, E. and Buhalis, D.

http://www.sciencedirect.com/science?_ob=ArticleURL&_udi=B6V7Y-4RR8V8X-C&_user=1682380&_rdoc=1&_fmt=&_orig=search&_sort=d&view=c&_acct=C000011378&_version=1&_urlVersion=0&_userid=1682380&md5=24efcf17691e3d2897edaad1960d63e4

Journal: Annals of Tourism Research

Volume: 35

Pages: 189-210

ISSN: 0160-7383

DOI: 10.1016/j.annals.2007.07.005

Embedded in information search theory, this paper investigates accessibility schemes as communication sources and their potential to fulfill the informational needs of tourists with disabilities. Five interrelated need components are identified: information richness and reliability, appropriate sources, communication tools, and customer-oriented services. The results show that, despite complying with the reliability function at the regional and national level, the existing schemes studied partly comply with informational requirements. Limitations originate from high fragmentation and lack of geographical reach. To achieve information satisfaction and fully enable access to tourism for people with disabilities, a more sophisticated understanding of differential needs and appropriate sources is regarded as crucial.

This data was imported from Scopus:

Authors: Eichhorn, V., Miller, G., Michopoulou, E. and Buhalis, D.

Journal: Annals of Tourism Research

Volume: 35

Issue: 1

Pages: 189-210

ISSN: 0160-7383

DOI: 10.1016/j.annals.2007.07.005

Embedded in information search theory, this paper investigates accessibility schemes as communication sources and their potential to fulfill the informational needs of tourists with disabilities. Five interrelated need components are identified: information richness and reliability, appropriate sources, communication tools, and customer-oriented services. The results show that, despite complying with the reliability function at the regional and national level, the existing schemes studied partly comply with informational requirements. Limitations originate from high fragmentation and lack of geographical reach. To achieve information satisfaction and fully enable access to tourism for people with disabilities, a more sophisticated understanding of differential needs and appropriate sources is regarded as crucial. © 2007 Elsevier Ltd. All rights reserved.

This data was imported from Web of Science (Lite):

Authors: Eichhorn, V., Miller, G., Michopoulou, E. and Buhalis, D.

Journal: ANNALS OF TOURISM RESEARCH

Volume: 35

Issue: 1

Pages: 189-210

ISSN: 0160-7383

DOI: 10.1016/j.annals.2007.07.005

The data on this page was last updated at 04:55 on March 26, 2019.