Bournemouth Churches Housing Association - KTP advances move towards organisational excellence

Authors: Polkinghorne, M.

Publisher: Technology Strategy Board (TSB)

Place of Publication: Swindon, England

Abstract:

Bournemouth Churches Housing Association (BCHA) provides housing, support, advice and learning tailored to the individual needs of homeless and vulnerable people and others at risk of social exclusion. Working with Bournemouth University’s Business School, this Knowledge Transfer Partnership (KTP) was initiated to address service, quality, organisational and management issues by selecting and implementing relevant tools to assist the task.

http://bu.bournemouth.ac.uk/business-services/local-shared-assets/downloads/ktp-pdfs/ktp-bcha-04.pdf

Source: Manual

Preferred by: Martyn Polkinghorne