Consideration in software-mediated social interaction

Authors: Ali, R., Jiang, N., Jeary, S. and Phalp, K.

Journal: Proceedings - International Conference on Research Challenges in Information Science

eISSN: 2151-1357

ISBN: 9781479923939

ISSN: 2151-1349

DOI: 10.1109/RCIS.2014.6861038

Abstract:

Software-mediated interactions introduce a new set of etiquettes not necessarily analogous to face-to-face interactions. Current software systems are not prepared to accommodate how users differ in their perception of the considerate nature of an interaction. Being socially inconsiderate affects the relationship between colleagues, their cooperation level, willingness to interact and, ultimately, the entire business. Hence, software acting on behalf of people or facilitating their interaction should be expected to support a rationale where both socialness and business goals are recognised. However, despite this vital role, the sociality of business interactions has rarely been considered within information systems development and research, even among areas that attempt to align the system with business needs. In this paper, we conduct an empirical study, following a mixed method approach, trying to explore the users' attitude and their perception of the elements of consideration in software-mediate interaction and what they would expect future software to provide in relation to consideration. We list a set of research challenges for information systems which embed consideration as a main social requirement. © 2014 IEEE.

http://eprints.bournemouth.ac.uk/21893/

Source: Scopus

Consideration in Software-mediated Social Interaction

Authors: Ali, R., Jiang, N., Jeary, S. and Phalp, K.

Journal: 2014 IEEE EIGHTH INTERNATIONAL CONFERENCE ON RESEARCH CHALLENGES IN INFORMATION SCIENCE (RCIS)

ISSN: 2151-1357

http://eprints.bournemouth.ac.uk/21893/

Source: Web of Science (Lite)

Consideration in Software-mediated Social Interaction

Authors: Ali, R., Jiang, N., Jeary, S. and Phalp, K.

Conference: The IEEE Eighth International Conference on Research Challenges in Information Science (RCIS 2014).

Dates: 28-30 May 2014

http://eprints.bournemouth.ac.uk/21893/

Source: Manual

Preferred by: Sherry Jeary, Keith Phalp, Nan Jiang and Raian Ali

Consideration in software-mediated social interaction.

Authors: Ali, R., Jiang, N., Jeary, S. and Phalp, K.

Editors: Bajec, M., Collard, M. and Deneckère, R.

Journal: RCIS

Pages: 1-11

Publisher: IEEE

ISBN: 978-1-4799-2393-9

http://eprints.bournemouth.ac.uk/21893/

http://ieeexplore.ieee.org/xpl/mostRecentIssue.jsp?punumber=6848887

Source: DBLP

Consideration in Software-mediated Social Interaction

Authors: Ali, R., Jiang, N., Jeary, S. and Phalp, K.T.

Conference: The IEEE Eighth International Conference on Research Challenges in Information Science (RCIS 2014).

Abstract:

Software-mediated interactions introduce a new set of etiquettes not necessarily analogous to face-to-face interactions. Current software systems are not prepared to accommodate how users differ in their perception of the considerate nature of an interaction. Being socially inconsiderate affects the relationship between colleagues, their cooperation level, willingness to interact and, ultimately, the entire business. Hence, software acting on behalf of people or facilitating their interaction should be expected to support a rationale where both socialness and business goals are recognised. However, despite this vital role, the sociality of business interactions has rarely been considered within information systems development and research, even among areas that attempt to align the system with business needs. In this paper, we conduct an empirical study, following a mixed method approach, trying to explore the users’ attitude and their perception of the elements of consideration in software-mediate interaction and what they would expect future software to provide in relation to consideration. We list a set of research challenges for information systems which embed consideration as a main social requirement

http://eprints.bournemouth.ac.uk/21893/

Source: BURO EPrints