Consideration in Software-mediated Social Interaction

This source preferred by Sherry Jeary, Nan Jiang, Raian Ali and Keith Phalp

Authors: Ali, R., Jiang, N., Jeary, S. and Phalp, K.

Start date: 28 May 2014

This data was imported from DBLP:

Authors: Ali, R., Jiang, N., Jeary, S. and Phalp, K.

Editors: Bajec, M., Collard, M. and Deneckère, R.

Journal: RCIS

Pages: 1-11

Publisher: IEEE

ISBN: 978-1-4799-2393-9

DOI: 10.1109/RCIS.2014.6861038

This data was imported from Scopus:

Authors: Ali, R., Jiang, N., Jeary, S. and Phalp, K.

Journal: Proceedings - International Conference on Research Challenges in Information Science

eISSN: 2151-1357

ISBN: 9781479923939

ISSN: 2151-1349

DOI: 10.1109/RCIS.2014.6861038

Software-mediated interactions introduce a new set of etiquettes not necessarily analogous to face-to-face interactions. Current software systems are not prepared to accommodate how users differ in their perception of the considerate nature of an interaction. Being socially inconsiderate affects the relationship between colleagues, their cooperation level, willingness to interact and, ultimately, the entire business. Hence, software acting on behalf of people or facilitating their interaction should be expected to support a rationale where both socialness and business goals are recognised. However, despite this vital role, the sociality of business interactions has rarely been considered within information systems development and research, even among areas that attempt to align the system with business needs. In this paper, we conduct an empirical study, following a mixed method approach, trying to explore the users' attitude and their perception of the elements of consideration in software-mediate interaction and what they would expect future software to provide in relation to consideration. We list a set of research challenges for information systems which embed consideration as a main social requirement. © 2014 IEEE.

This data was imported from Web of Science (Lite):

Authors: Ali, R., Jiang, N., Jeary, S. and Phalp, K.


ISSN: 2151-1357

The data on this page was last updated at 04:43 on March 21, 2018.