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Dr Nan Jiang

  • Deputy Head Of Department In Computing and Informatics
  • Poole House P429, Talbot Campus, Fern Barrow, Poole, BH12 5BB
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Dr Nan Jiang joined BU in 2010 and he is an Associate Professor in Human Computer Interaction and the acting Head of Department. Prior to this, Nan was an Open Distance Learning (ODL) tutor at Queen Mary, University of London, where he also received his PhD in Web Usability and MSc in Advanced Methods.

Nan has 10+years of full stack web development experience as a freelance technical consultant and technical writer. He is specialised in web/mobile app architectural and interface design but he also provides technical support on backend development.

He has provided consultancy for many companies and organisations through a number of national and international industrial and research projects including European Regional Development Fund (ERDF), European Commission Horizon 2020 (H2020), Higher Education Innovation Funding (HEIF) and Bill & Melinda Gates Foundation.

Nan was also a public invited expert for W3C HTML Working Group for HTML 5 standardisation and he is still a member of W3C China.

Nan mainly teaches Human Centred Design (HCD) and web development...



Dr Jiang co-lead BUCHI, the Human Computer Interaction research group at Bournemouth University. His primary research field is Human Computer Interaction (HCI) and he is mainly interested in developing novel usability evaluation methods for emerging needs.

Recently, he is working in the field of digital health trying to understanding how interactions should be designed for supporting the transformation of health services on personal mobile devices.

Nan has been an active reviewer for top research conferences including ACM CHI, BCS HCI, MobileHCI and DIS as well as leading industrial conferences like UXPA since 2008. He is also often invited to review journal paper submissions in related domains (e.g., Software Quality Journal, International Journal of Human-Computer Studies, Journal of Displays). He was part of the organising committee of PRO-VE 2012. He was the general co-chair for the 30th International British Computer Society Human Computer Interaction Conference (BCS HCI 2016), which is held in Bournemouth.

He is currently supervising 5 PhD students and he is welcoming any HCI related PhD applications.


Journal Articles


  • Faily, S., Jiang, N., Dogan, H. and Taylor, J., 2016. Proceedings of the 30th International BCS Human Computer Interaction Conference (HCI 2016). British Computer Society.
  • Jiang, N., 2010. Usability and subject-based access on the Web: a usability approach to improving the user experience in Web directories. Germany: VDM Verlag Dr. Müller.


  • Dogan, H., Jiang, N., Giff, S. and Bond, R., 2018. Proceedings of the 2nd Workshop on Human Centred Design for Intelligent Environments (HCD4IE). Co-located with the 32nd British Human Computer Interaction Conference. ACM.
  • Bouchachia, H., Dogan, H., Jiang, N. and Giff, S., 2016. Human-centred design for intelligent environments.
  • Ali, R., Jiang, N., Phalp, K., Muir, S. and McAlaney, J., 2015. The Emerging Requirement for Digital Addiction Labels. Requirements Engineering: Foundation for Software Quality 21st International Working Conference, REFSQ 2015, Essen, Germany, March 23-26, 2015. Proceedings. Springer.
  • Jiang, N. and Ali, R., 2014. On the Delivery of Recommendations in Social Software: a User's Perspective. Human-Centered Software Engineering 5th IFIP WG 13.2 International Conference, HCSE 2014, Paderborn, Germany, September 16-18, 2014. Proceedings. Springer.
  • Jiang, N. and Liu, H., 2013. Understand System’s Relative Effectiveness Using Adapted Confusion Matrix. In: Marcus, A., ed. Design, User Experience, and Usability: Design Philosophy, Methods, and Tools Second International Conference, DUXU 2013, Held as Part of HCI International 2013, Las Vegas, NV, USA, July 21-26, 2013, Proceedings. Springer.
  • Jiang, N., 2013. A predictive method to measure relative effectiveness. In: Anderson, M., ed. Contemporary Ergonomics and Human Factors 2013 Proceedings of the international conference on Ergonomics & Human Factors 2013, Cambridge, UK, 15-18 April 2013. Taylor & Francis.



  • Pulman, A. et al., 2018. Consultation on delivering an MS-fatigue management group programme in an online format (cFACETS). Bournemouth: BUCRU, Bournemouth University.


PhD Students

  • Dr Chi Zhang
  • Dr Majid Altuwairiqi
  • Botao Fan
  • Ejike Thankgod Ezeh
  • Mohammed Naiseh. Trust in AI

Profile of Teaching PG

  • Usability Engineering (2012 - 2018)
  • IT Advanced Development (2010 - 2012)
  • Human Centred Design (2019 - )

Profile of Teaching UG

  • Web Technology Integration (2013 - 2018)
  • User Centered Web Development (2013 - 2017)
  • Web and Media Development (2010 - 2013)
  • Individual Project

Invited Lectures

  • Cloud Computing Application, Canterbury, 18 Oct 2017 more


  • User Experience/User Interface design and evaluation for Famiio, a single-entry childcare management platform for local councils (Higher Education Funding Council for England, 17 Apr 2021). In Progress
  • Authentibility Pass (DCMS/Innovate UK, 23 Sep 2020). Completed
  • Digital Passport for Accessible Authentication (DP4AA) (DCMS/Innovate UK, 01 Apr 2020). Completed
  • TAPCHA: Online Fraud Detection and Prevention (DCMS/Innovate UK, 23 Sep 2019). Completed
  • TAPCHA - a mobile first, non-instrusive and customisable CAPTCHA scheme (DCMS/Innovate UK, 01 Apr 2019). Completed
  • PATH - A holistic support model to help prevent mild to moderate cases of Perinatal Mental Illnesses (European Commission ERDF Interreg Two Seas (2 Seas), 01 Feb 2019). Awarded
  • H2020-MSCA-RISE-2018-iGame -Game Toolkit for e-Health and m-Health Products (European Commission, 01 Jan 2019). Awarded
  • Hello my robot doctor – designing self-adaptive Electronic Prescription Service (EPS) for improved user experience for repeat prescriptions (IQHealth Tech, 31 May 2018). Awarded
  • HEIF 6: Creating a FACETS digital toolkit to promote quality of life of people with multiple sclerosis (Higher Education Funding Council for England, 01 Oct 2017). Awarded
  • cFACETs - Phase 1 and Phase 2 (MS Society, 01 Sep 2016). Completed
  • Designing Ubiquitous Interface to Improve Digital Reading Experience on Mobile Devices (BU Matched Funded Studentship, 01 Jan 2016). Awarded
  • My Navigation system really works for me - designing ubiquitous in-car interfaces (BU Match Funded, 01 Nov 2015). Awarded
  • My Navigation system really works for me - designing ubiquitous in-car interfaces (BU Match Funded, 01 Nov 2015). Awarded
  • Grads for Growth (European Regional Development Fund, 01 Jun 2015). Awarded
  • IT HoP: Information Technology Hub of Practice (BU, 31 Jan 2015). Awarded
  • Grads for Growth (European Regional Development Fund, 31 May 2014). Awarded
  • Gamifying Enjoyable Learning Experiences on Social Networks (Bournemouth University, 23 Dec 2013). Awarded

External Responsibilities

  • Open University, TNE MSc Peogramme Validation Panel Member (2021-)
  • Kingston University London, External Examiner (2021-2025)
  • Bournemouth and Poole College, External Examiner Level 3 CAVA Access to HE (2020-2023)
  • University of East London (Collaborative Provision in Malaysia), External Examiner (2020-2024)
  • EPSRC, Reviewer (2019-)
  • UWE Bristol, External Examiner (2017-2021)

Internal Responsibilities

  • Co-Founder & Co-Chair, Human Computer Interaction (HCI) Research Group (2015 - Present)

Journal Reviewing/Refereeing

  • Displays, Anonymous peer review, 01 Jan 2017
  • Displays, Anonymous peer review, 01 Mar 2016
  • Computer Standards and Interfaces, 10 Aug 2015
  • International Journal of Human Computer Studies, 10 Dec 2014

Public Engagement & Outreach Activities

  • Festival of Learning 2015: Human Computer Interaction for You and Your Business
  • Festival of Learning 2015: The Emerging Need for Digital Addiction Labels
  • Department's Prezi Marketing Presentation:

Consultancy Activities

  • Technical Advisor, External. Research Investments in Global Health
  • Usability Advisor, External. CustomWorld

Attended Training

  • British Council 2019 UK-China Transnational Education Workshop, 25 Mar 2019
  • CBBC China - Finance and Tax Workshop, 19 Feb 2019


  • PhD in Web Usability (Queen Mary, University of London, 2009)
  • MSc in Advanced Methods (Queen Mary, University of London, 2002)


  • ACM, Senior Member,
  • IEEE, Member,
  • UXPA, Member,

Social Media Links

External Media and Press