Dr Nan Jiang

01202 962741
njiang at bournemouth dot ac dot uk
http://orcid.org/0000-0003-1510-9888

Deputy Head Of Department In Computing and Informatics
Poole House P429, Talbot Campus, Fern Barrow, Poole, BH12 5BB

https://www.linkedin.com/in/njiang/

Biography

Dr Nan Jiang joined BU in 2010 and he is an Associate Professor in Human Computer Interaction and the acting Head of Department. Prior to this, Nan was an Open Distance Learning (ODL) tutor at Queen Mary, University of London, where he also received his PhD in Web Usability and MSc in Advanced Methods.

Nan has 10+years of full stack web development experience as a freelance technical consultant and technical writer. He is specialised in web/mobile app architectural and interface design but he also provides technical support on backend development.

He has provided consultancy for many companies and organisations through a number of national and international industrial and research projects including European Regional Development Fund (ERDF), European Commission Horizon 2020 (H2020), Higher Education Innovation Funding (HEIF) and Bill & Melinda Gates Foundation.

Nan was also a public invited expert for W3C HTML Working Group for HTML 5 standardisation and he is still a member of W3C China.

Nan mainly teaches Human Centred Design (HCD) and web development... He has extensive teaching experience. In the past, he worked as PG Programme Leader leading two MSc programmes and 60-credit Undergraduate Project Coordinator managing over 800 students between 2013 and 2018.

Research

Dr Jiang co-lead BUCHI, the Human Computer Interaction research group at Bournemouth University. His primary research field is Human Computer Interaction (HCI) and he is mainly interested in developing novel usability evaluation methods for emerging needs.

Recently, he is working in the field of digital health trying to understanding how interactions should be designed for supporting the transformation of health services on personal mobile devices.

Nan has been an active reviewer for top research conferences including ACM CHI, BCS HCI, MobileHCI and DIS as well as leading industrial conferences like UXPA since 2008. He is also often invited to review journal paper submissions in related domains (e.g., Software Quality Journal, International Journal of Human-Computer Studies, Journal of Displays). He was part of the organising committee of PRO-VE 2012. He was the general co-chair for the 30th International British Computer Society Human Computer Interaction Conference (BCS HCI 2016), which is held in Bournemouth.

He is currently supervising 5 PhD students and he is welcoming any HCI related PhD applications.

Favourites

Deng, S., Jiang, N., Chang, J., Guo, S. and Zhang, J.J., 2017. Understanding the impact of multimodal interaction using gaze informed mid-air gesture control in 3D virtual objects manipulation. INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES, 105, 68-80.
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Jiang, N., Dogan, H. and Tian, F., 2017. Designing mobile friendly CAPTCHAs: An exploratory study. HCI 2017: Digital Make Believe - Proceedings of the 31st International BCS Human Computer Interaction Conference, HCI 2017, 2017-July, 1-7.
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- view in BU repository
Zhang, C., Jiang, N. and Tian, F., 2016. Accessing mobile apps with user defined gesture shortcuts: An exploratory study. Proceedings of the 2016 ACM International Conference on Interactive Surfaces and Spaces: Nature Meets Interactive Surfaces, ISS 2016, 385-390.
- more information
- view in BU repository
Jiang, N. and Dogan, H., 2015. A gesture-based CAPTCHA design supporting mobile devices. ACM International Conference Proceeding Series, 202-207.
- more information
- view in BU repository
Jiang, N. and Dogan, H., 2014. CrowdHiLite: A Peer Review Service to Support Serious Reading on the Screen. In: The 28th BCS HCI Conference 9-12 September 2014 Southport.
- more information
- view in BU repository
Jiang, N. and Tian, F., 2013. A Novel Gesture-based CAPTCHA Design for Smart Devices. In: 27th International British Computer Society Human Computer Interaction Conference (HCI 2013) 9-13 September 2013 Brunel University, UK.
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- view in BU repository
Jiang, N. and Liu, H., 2013. Understand system's relative effectiveness using adapted confusion matrix. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 8012 LNCS (PART 1), 294-302.
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Xu, L., de Vrieze, P. and Jiang, N., 2013. Incident Notification Process as a Service for Electricity Supply Systems. In: IEEE Sixth International Conference on Cloud Computing 27 June-2 July 2013 Santa Clara Marriott, CA, USA.
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Journal Articles

Naiseh, M., Cemiloglu, D., Al Thani, D., Jiang, N. and Ali, R., 2021. Explainable Recommendations and Calibrated Trust: Two Systematic User Errors. Computer, 54 (10), 28-37.
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Naiseh, M., Al-Thani, D., Jiang, N. and Ali, R., 2021. Explainable recommendation: when design meets trust calibration. World Wide Web, 24 (5), 1857-1884.
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Whittington, P., Dogan, H., Phalp, K. and Jiang, N., 2020. Detecting physical abilities through smartphone sensors: an assistive technology application. Disability and Rehabilitation: Assistive Technology.
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Appleton, K., Bray, J., Price, S., Liebchen, G., Jiang, N. and Hartwell, H., 2019. A SMART PHONE APP FOR THE PROVISION OF PERSONALISED FOOD-BASED INFORMATION IN AN EATING-OUT SITUATION: DEVELOPMENT AND INITIAL EVALUATION. JMIR Formative Research.
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Appleton, K.M. et al., 2019. A mobile phone app for the provision of personalized food-based information in an eating-out situation: Development and initial evaluation. Journal of Medical Internet Research, 21 (11).
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Dogan, H., Norman, H., Alrobai, A., Jiang, N., Nordin, N. and Adnan, A., 2019. A web-based intervention for social media addiction disorder management in higher education: Quantitative survey study. Journal of Medical Internet Research, 21 (10).
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Altuwairiqi, M., Jiang, N. and Ali, R., 2019. Problematic attachment to social media: Five behavioural archetypes. International Journal of Environmental Research and Public Health, 16 (12).
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Thomas, S. et al., 2019. Digitizing a face-to-face group fatigue management program: Exploring the views of people with multiple sclerosis and health care professionals via consultation groups and interviews. Journal of Medical Internet Research, 21 (5).
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Appleton, K.M., Passmore, D., Burn, I., Pidgeon, H., Nation, P., Boobyer, C. and Jiang, N., 2019. An interactive mobile phone app (SMART 5-A-DAY) for increasing knowledge of and adherence to fruit and vegetable recommendations: Development and pilot randomized controlled trial. JMIR mHealth and uHealth, 7 (11).
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Alamro, S., Dogan, H., Cetinkaya, D., Jiang, N. and Phalp, K., 2018. Conceptualising and modelling E-recruitment process for enterprises through a problem oriented approach. Information (Switzerland), 9 (11).
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Deng, S., Jiang, N., Chang, J., Guo, S. and Zhang, J.J., 2017. Understanding the impact of multimodal interaction using gaze informed mid-air gesture control in 3D virtual objects manipulation. INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES, 105, 68-80.
- more information
- view in BU repository
Xu, L., De Vrieze, P. and Jiang, N., 2015. Incident Notification Process as BPaaS for Electicity Supply Systems. International Journal of Cloud Computing, 2 (4), 33-44.
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Books

Faily, S., Jiang, N., Dogan, H. and Taylor, J., 2016. Proceedings of the 30th International BCS Human Computer Interaction Conference (HCI 2016). British Computer Society.
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Jiang, N., 2010. Usability and subject-based access on the Web: a usability approach to improving the user experience in Web directories. Germany: VDM Verlag Dr. Müller.
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Chapters

Dogan, H., Jiang, N., Giff, S. and Bond, R., 2018. Proceedings of the 2nd Workshop on Human Centred Design for Intelligent Environments (HCD4IE). Co-located with the 32nd British Human Computer Interaction Conference. ACM.
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Bouchachia, H., Dogan, H., Jiang, N. and Giff, S., 2016. Human-centred design for intelligent environments.
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Ali, R., Jiang, N., Phalp, K., Muir, S. and McAlaney, J., 2015. The Emerging Requirement for Digital Addiction Labels. Requirements Engineering: Foundation for Software Quality 21st International Working Conference, REFSQ 2015, Essen, Germany, March 23-26, 2015. Proceedings. Springer.
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Jiang, N. and Ali, R., 2014. On the Delivery of Recommendations in Social Software: a User's Perspective. Human-Centered Software Engineering 5th IFIP WG 13.2 International Conference, HCSE 2014, Paderborn, Germany, September 16-18, 2014. Proceedings. Springer.
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Jiang, N. and Liu, H., 2013. Understand System’s Relative Effectiveness Using Adapted Confusion Matrix. In: Marcus, A., ed. Design, User Experience, and Usability: Design Philosophy, Methods, and Tools Second International Conference, DUXU 2013, Held as Part of HCI International 2013, Las Vegas, NV, USA, July 21-26, 2013, Proceedings. Springer.
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Jiang, N., 2013. A predictive method to measure relative effectiveness. In: Anderson, M., ed. Contemporary Ergonomics and Human Factors 2013 Proceedings of the international conference on Ergonomics & Human Factors 2013, Cambridge, UK, 15-18 April 2013. Taylor & Francis.
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Conferences

Thomas, S., Pulman, A., Passmore, D., Thomas, P., Jiang, N., Dogan, H., Pretty, K. and Smith, A.D., 2020. Enhancing engagement with fatigue management via a digital toolkit. MULTIPLE SCLEROSIS JOURNAL, 26 (2_SUPPL), 53.
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Naiseh, M., Jiang, N., Ma, J. and Ali, R., 2020. Personalising explainable recommendations: Literature and conceptualisation. Advances in Intelligent Systems and Computing, 1160 AISC, 518-533.
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Naiseh, M., Jiang, N., Ma, J. and Ali, R., 2020. Explainable Recommendations in Intelligent Systems: Delivery Methods, Modalities and Risks. Lecture Notes in Business Information Processing, 385 LNBIP, 212-228.
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Appleton, K., Passmore, D., Burn, I., Pidgeon, H., Nation, P., Boobyer, C. and Jiang, N., 2020. A smart phone application for increasing fruit and vegetable knowledge and intakes: Development and inital testing. PROCEEDINGS OF THE NUTRITION SOCIETY, 79 (OCE2), E524.
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Whittington, P., Dogan, H., Jiang, N. and Phalp, K., 2019. The development and evaluation of the SmartAbility Android Application to detect users’ abilities. In: The ACM CHI 2019 Workshop on Addressing the Challenges of Situationally-Induced Impairments and Disabilities in Mobile Interaction 4-9 May 2019 Glasgow, UK.
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Altuwairiqi, M., Arden-Close, E., Jiang, N., Powell, G. and Ali, R., 2019. Problematic Attachment to Social Media: The Psychological States vs Usage Styles. Proceedings - International Conference on Research Challenges in Information Science, 2019-May.
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Fan, B., Ma, J., Jiang, N., Dogan, H. and Ali, R., 2019. A Rule Based Reasoning System for Initiating Passive ADAS Warnings Without Driving Distraction Through an Ontological Approach. Proceedings - 2018 IEEE International Conference on Systems, Man, and Cybernetics, SMC 2018, 3511-3517.
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Jiang, N. and Dogan, H., 2018. TAPCHA: An Invisible CAPTCHA Scheme. In: 32nd International BCS Human Computer Interaction Conference, Interactions Gallery 2-5 July 2018 Belfast.
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Fairbanks, B., Pulman, A., Dogan, H., Jiang, N., Pretty, K., Thomas, P. and Thomas, S., 2018. Creating a FACETS digital toolkit to promote quality of life of people with multiple sclerosis through Participatory Design. In: 2nd Workshop on Human Centred Design for Intelligent Environments (HCD4IE). The 32nd Human Computer Interaction Conference (British HCI'18) 3 July 2018 Belfast.
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Whittington, P., Dogan, H., Jiang, N. and Phalp, K., 2018. SmartAbility: Detection of reduced physical abilities through smartphone sensors. In: 2nd Workshop on Human Centred Design for Intelligent Environments (HCD4IE). The 32nd Human Computer Interaction Conference (British HCI'18) 3 July 2018 Belfast.
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Alamro, S., Dogan, H., Cetinkaya, D. and Jiang, N., 2018. Problem-oriented conceptual model and ontology for enterprise e-recruitment. ICEIS 2018 - Proceedings of the 20th International Conference on Enterprise Information Systems, 2, 280-289.
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Fan, B., Jiang, N., Dogan, H., Ali, R. and Ma, J., 2018. An ontological approach to inform HMI designs for minimising driver distractions with ADAS. Proceedings of the 32nd International BCS Human Computer Interaction Conference, HCI 2018.
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Whittington, P., Dogan, H., Jiang, N. and Phalp, K., 2018. Automatic detection of user abilities through the smartability framework. Proceedings of the 32nd International BCS Human Computer Interaction Conference, HCI 2018.
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South, H., Taylor, M., Dogan, H. and Jiang, N., 2017. Digitising a medical clerking system with multimodal interaction support. ICMI 2017 - Proceedings of the 19th ACM International Conference on Multimodal Interaction, 2017-January, 238-242.
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Jiang, N., Dogan, H. and Tian, F., 2017. Designing mobile friendly CAPTCHAs: An exploratory study. HCI 2017: Digital Make Believe - Proceedings of the 31st International BCS Human Computer Interaction Conference, HCI 2017, 2017-July, 1-7.
- more information
- view in BU repository
Zhang, C., Jiang, N. and Tian, F., 2016. Accessing mobile apps with user defined gesture shortcuts: An exploratory study. Proceedings of the 2016 ACM International Conference on Interactive Surfaces and Spaces: Nature Meets Interactive Surfaces, ISS 2016, 385-390.
- more information
- view in BU repository
Whittington, P., Dogan, H. and Jiang, N., 2016. SmartAbility Framework: enhancing interaction for people with disabilities. IEEE Transactions on Human-Machine Systems (in review).
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Scott, B.J.C., Dogan, H. and Jiang, N., 2016. Examining the effects of lighting effects on peripheral devices for visual user notifications. Proceedings of the 30th International BCS Human Computer Interaction Conference, HCI 2016, 2016-July.
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- view in BU repository
Jiang, N. and Dogan, H., 2015. A gesture-based CAPTCHA design supporting mobile devices. ACM International Conference Proceeding Series, 202-207.
- more information
- view in BU repository
Lim, M.G., Frank, W. and Jiang, N., 2015. Automating Management of Resources on Desktop Machines. In: UKSim-AMSS 17th International Conference on Computer Modelling and Simulation 25-27 March 2015 Cambridge, UK.
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Ali, R., Jiang, N., Phalp, K., Muir, S. and McAlaney, J., 2015. The Emerging Requirement for Digital Addiction Labels. In: The 21st International Working Conference on Requirements Engineering: Foundation for Software Quality (REFSQ 2015) 23-26 March 2015 Essen, Germany..
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- view in BU repository
Jiang, N. and Dogan, H., 2014. CrowdHiLite: A Peer Review Service to Support Serious Reading on the Screen. In: The 28th BCS HCI Conference 9-12 September 2014 Southport.
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- view in BU repository
Sherief, N., Jiang, N., Hosseini, M., Phalp, K. and Ali, R., 2014. Crowdsourcing Software Evaluation. In: The 18th International Conference on Evaluation and Assessment in Software Engineering (EASE 2014). 13-14 May 2014 London, UK.
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Ali, R., Jiang, N., Jeary, S. and Phalp, K., 2014. Consideration in Software-mediated Social Interaction. In: The IEEE Eighth International Conference on Research Challenges in Information Science (RCIS 2014). 28-30 May 2014 Marrakesh, Morocco.
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Jiang, N. and Ali, R., 2014. On the Delivery of Recommendations in Social Software: a User's Perspective. In: The 5th International Conference on Human-Centred Software Engineering 16-18 September 2014 Paderborn, Germany..
- more information
- view in BU repository
Jiang, N. and Dogan, H., 2014. CrowdHiLite: A peer review service to support serious reading on the screen. Proceedings of the 28th International BCS Human Computer Interaction Conference: Sand, Sea and Sky - Holiday HCI, HCI 2014, 323-328.
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Almaliki, M., Jiang, N., Ali, R. and Dalpiaz, F., 2014. Gamified Culture-aware Feedback Acquisition. In: The 2nd International Workshop on Crowdsourcing and Gamification in the Cloud (CGCloud 2014), Co-located with UCC 2014. 8 December 2014 London, UK.
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Ali, R., Jiang, N. and Dogan, H., 2013. Socially-Augmented Software: Empowering Software Operation Through Social Contacts. In: the 3rd International Conference on Social Computing and its Applications (SCA’13) 30 September-2 October 2013 Karlsruhe, Germany..
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Jiang, N. and Tian, F., 2013. A Novel Gesture-based CAPTCHA Design for Smart Devices. In: BCS HCI 2013 9-13 September 2013 London.
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Jiang, N., Xu, L. and de Vrieze, P., 2013. A Consolidated DaaS Model for Situation-informed Incident Management. In: PRO-VE'13 30 September-2 October 2013 Dresden, Germany.
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Jiang, N. and Tian, F., 2013. A Novel Gesture-based CAPTCHA Design for Smart Devices. In: 27th International British Computer Society Human Computer Interaction Conference (HCI 2013) 9-13 September 2013 Brunel University, UK.
- more information
- view in BU repository
Jiang, N. and Liu, H., 2013. Understand system's relative effectiveness using adapted confusion matrix. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 8012 LNCS (PART 1), 294-302.
- more information
Xu, L., de Vrieze, P. and Jiang, N., 2013. Incident Notification Process as a Service for Electricity Supply Systems. In: IEEE Sixth International Conference on Cloud Computing 27 June-2 July 2013 Santa Clara Marriott, CA, USA.
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Ma, X.L., Tian, F., Jiang, N. and Dietze, S., 2013. Ontology-based Framework to Auto-Generate Serious Game for OER Courses Assessment. In: OCWC Global Conference 8-10 May 2013 Bali, Indonesia.
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Jiang, N., 2013. A predictive method to measure relative effectiveness. In: Anderson, M., ed. Ergonomics & Human Factors 2013 15-18 April 2013 Cambridge. Contemporary Ergonomics and Human Factors, 43-50 Taylor & Francis.
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Jiang, N., xu, L., De Vrieze, P., Lim, M.G. and Jarabo, O., 2012. A cloud based data integration framework. In: PRO-VE'12 13th IFIP Working Conference on Virtual Enterprises 1-3 October 2012 Bournemouth. IFIP Advances in Information and Communication Technology, 380 AICT, 177-185.
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Reports

Pulman, A. et al., 2018. Consultation on delivering an MS-fatigue management group programme in an online format (cFACETS). Bournemouth: BUCRU, Bournemouth University.
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Posters

Pulman, A., Thomas, P., Jiang, N., Dogan, H., Pretty, K., Passmore, D., Fairbanks, B. and Thomas, S., 2019. Developing a FACETS digital toolkit. In: MS Frontiers 2019.
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PhD Students

Dr Chi Zhang
Dr Majid Altuwairiqi
Botao Fan
Ejike Thankgod Ezeh
Mohammed Naiseh. Trust in AI

Profile of Teaching PG

Usability Engineering (2012 - 2018)
IT Advanced Development (2010 - 2012)
Human Centred Design (2019 - )

Profile of Teaching UG

Web Technology Integration (2013 - 2018)
User Centered Web Development (2013 - 2017)
Web and Media Development (2010 - 2013)
Individual Project

Invited Lectures

Cloud Computing Application, Canterbury, 18 Oct 2017 more

University of Kent

Grants

Grants

User Experience/User Interface design and evaluation for Famiio, a single-entry childcare management platform for local councils (Higher Education Funding Council for England, 17 Apr 2021). In Progress
Authentibility Pass (DCMS/Innovate UK, 23 Sep 2020). Completed
Digital Passport for Accessible Authentication (DP4AA) (DCMS/Innovate UK, 01 Apr 2020). Completed
TAPCHA: Online Fraud Detection and Prevention (DCMS/Innovate UK, 23 Sep 2019). Completed
TAPCHA - a mobile first, non-instrusive and customisable CAPTCHA scheme (DCMS/Innovate UK, 01 Apr 2019). Completed
PATH - A holistic support model to help prevent mild to moderate cases of Perinatal Mental Illnesses (European Commission ERDF Interreg Two Seas (2 Seas), 01 Feb 2019). Awarded
H2020-MSCA-RISE-2018-iGame -Game Toolkit for e-Health and m-Health Products (European Commission, 01 Jan 2019). Awarded
Hello my robot doctor – designing self-adaptive Electronic Prescription Service (EPS) for improved user experience for repeat prescriptions (IQHealth Tech, 31 May 2018). Awarded
HEIF 6: Creating a FACETS digital toolkit to promote quality of life of people with multiple sclerosis (Higher Education Funding Council for England, 01 Oct 2017). Awarded
cFACETs - Phase 1 and Phase 2 (MS Society, 01 Sep 2016). Completed
Designing Ubiquitous Interface to Improve Digital Reading Experience on Mobile Devices (BU Matched Funded Studentship, 01 Jan 2016). Awarded
My Navigation system really works for me - designing ubiquitous in-car interfaces (BU Match Funded, 01 Nov 2015). Awarded
My Navigation system really works for me - designing ubiquitous in-car interfaces (BU Match Funded, 01 Nov 2015). Awarded
Grads for Growth (European Regional Development Fund, 01 Jun 2015). Awarded
IT HoP: Information Technology Hub of Practice (BU, 31 Jan 2015). Awarded
Grads for Growth (European Regional Development Fund, 31 May 2014). Awarded
Gamifying Enjoyable Learning Experiences on Social Networks (Bournemouth University, 23 Dec 2013). Awarded

External Responsibilities

Open University, TNE MSc Peogramme Validation Panel Member (2021-)
Kingston University London, External Examiner (2021-2025)
Bournemouth and Poole College, External Examiner Level 3 CAVA Access to HE (2020-2023)
University of East London (Collaborative Provision in Malaysia), External Examiner (2020-2024)
EPSRC, Reviewer (2019-)
UWE Bristol, External Examiner (2017-2021)

Internal Responsibilities

Co-Founder & Co-Chair, Human Computer Interaction (HCI) Research Group (2015 - Present)

Journal Reviewing/Refereeing

Displays, Anonymous peer review, 01 Jan 2017
Displays, Anonymous peer review, 01 Mar 2016
Computer Standards and Interfaces, 10 Aug 2015
International Journal of Human Computer Studies, 10 Dec 2014

Public Engagement & Outreach Activities

Festival of Learning 2015: Human Computer Interaction for You and Your Business
Festival of Learning 2015: The Emerging Need for Digital Addiction Labels
Department's Prezi Marketing Presentation: http://goo.gl/NBs94o

Consultancy Activities

Technical Advisor, External. Research Investments in Global Health
Usability Advisor, External. CustomWorld

Attended Training

British Council 2019 UK-China Transnational Education Workshop, 25 Mar 2019
CBBC China - Finance and Tax Workshop, 19 Feb 2019

Qualifications
Memberships

Qualifications

PhD in Web Usability (Queen Mary, University of London, 2009)
MSc in Advanced Methods (Queen Mary, University of London, 2002)

Memberships

ACM, Senior Member,
IEEE, Member,
UXPA, Member,

LinkedIn, https://www.linkedin.com/in/njiang/

Website Links

http://hci.bournemouth.ac.uk/

External Media and Press

Captcha is dying. This is how it's being reinvented for the AI age, WIRED UK. https://www.wired.co.uk/article/captcha-automation-broken-history-fix
Google's reCAPTCHA test has been tricked by artificial intelligence, WIRED UK. https://www.wired.co.uk/article/google-captcha-recaptcha

Staff Profile Pages