Towards a code of ethics for gamification at enterprise

Authors: Shahri, A., Hosseini, M., Phalp, K., Taylor, J. and Ali, R.

Journal: Lecture Notes in Business Information Processing

Volume: 197

Pages: 235-245

ISBN: 9783662455005

ISSN: 1865-1348

DOI: 10.1007/978-3-662-45501-2_17

Abstract:

Gamification is an emerging technique which utilises the “fun theory” mainly to motivate people to change their perception and attitude towards certain subjects. Within enterprises, gamification is used to motivate employees to do their tasks more efficiently and perhaps more enjoyably and sometimes to increase their feeling of being members of the enterprise as a community. While the literature has often emphasised the positive side of gamification, mainly from economic and business perspectives, little emphasis has been paid to the ethical use of gamification within enterprises. In this paper we report an empirical research to explore the ethical aspects of using gamification. We follow a mixed methods approach involving participants who are gamification experts, employees and managers. Our findings show that, for gamification, there is a fine line between being a positive tool to motivate employees and being a source of tension and pressure which could then affect the social and mental well-being within the workplace. This paper will evaluate that dual effect and clarify that fine line.

https://eprints.bournemouth.ac.uk/21892/

Source: Scopus

Towards a Code of Ethics for Gamification at Enterprise

Authors: Shahri, A., Hosseini, M., Phalp, K., Taylor, J. and Ali, R.

Journal: PRACTICE OF ENTERPRISE MODELING, POEM 2014

Volume: 197

Pages: 235-245

ISBN: 978-3-662-45500-5

ISSN: 1865-1348

https://eprints.bournemouth.ac.uk/21892/

Source: Web of Science (Lite)

Towards a Code of Ethics for Gamification at Enterprise

Authors: Shahri, A., Hosseini, M., Phalp, K., Taylor, J. and Ali, R.

Conference: The 7th IFIP WG 8.1 working conference on the Practice of Enterprise Modelling (PoEM 2014)

Dates: 12-13 November 2014

https://eprints.bournemouth.ac.uk/21892/

Source: Manual

Preferred by: Jacqui Taylor, Keith Phalp and Alimohammad Shahri

Towards a Code of Ethics for Gamification at Enterprise

Authors: Shahri, A., Hosseini, M., Phalp, K.T., Taylor, J. and Ali, R.

Conference: The 7th IFIP WG 8.1 working conference on the Practice of Enterprise Modelling (PoEM 2014)

Abstract:

Gamification is an emerging technique which utilises the “fun the- ory” mainly to motivate people to change their perception and attitude towards certain subjects. Within enterprises, gamification is used to motivate employees to do their tasks more efficiently and perhaps more enjoyably and sometimes to increase their feeling of being members of the enterprise as a community. While the literature has often emphasised the positive side of gamification, mainly from economic and business perspectives, little emphasis has been paid to the ethical use of gamification within enterprises. In this paper we report an empirical re- search to explore the ethical aspects of using gamification. We follow a mixed methods approach involving participants who are gamification experts, employ- ees and managers. Our findings show that, for gamification, there is a fine line between being a positive tool to motivate employees and being a source of ten- sion and pressure which could then affect the social and mental well-being within the workplace. This paper will evaluate that dual effect and clarify that fine line.

https://eprints.bournemouth.ac.uk/21892/

Source: BURO EPrints