Using human factor approaches to an organisation’s bring your own device scheme
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Journal: Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume: 10292 LNCS
© Springer International Publishing AG 2017. Bring Your Own Device (BYOD) is an emerging trend that is being adopted by an increasing number of organisations due to the benefits it provides in terms of cost efficiency, employee productivity, and staff morale. However, organisations who could benefit from implementing BYOD remain sceptical, due to the increasing threats and vulnerabilities introduced by mobile technology, which are amplified due to the human element (insider threats, non-security savvy employees). In this context, this paper investigates the application of human factor techniques to the BYOD scheme of an anonymised, real-life organisation (referred to as “Globex”). Questionnaires and Interactive Management are two Human Factor methods used in this case study to help determine areas for improvement. Results from the experiment highlight an issue with employee satisfaction towards their employers’ BYOD scheme, which could negatively impact their organisational culture. The paper concludes with recommendations for additional information within the BYOD policy and the review of reimbursement eligibility and entitlements.
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Journal: HUMAN ASPECTS OF INFORMATION SECURITY, PRIVACY AND TRUST (HAS 2017)