A Survey on the Usability and User Experience of the Open Community Web Portals
Authors: Kazemi, S., Liebchen, G. and Cetinkaya, D.
Journal: Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume: 13516 LNCS
Pages: 409-423
eISSN: 1611-3349
ISBN: 9783031176142
ISSN: 0302-9743
DOI: 10.1007/978-3-031-17615-9_28
Abstract:Web-based portals enable a new communication paradigm that could provide variety of benefits and support to both the customers and companies. Customers can have continuous access to the services, information, support, and payments on the portal with the possibility of personalisation. This paper presents a survey on the usability and user experience studies relevant to open community web portals and information sharing platforms. The objective of the work presented in this paper was to produce an overview of how literature reported on usability in relation to information sharing web portals. A systematic mapping method has been applied to identify and quantify primary studies focusing on the usability and user experience of the open community web portals.
https://eprints.bournemouth.ac.uk/37132/
Source: Scopus
A Survey on the Usability and User Experience of the Open Community Web Portals
Authors: Kazemi, S., Liebchen, G. and Cetinkaya, D.
Conference: 24th International Conference on Human-Computer Interaction (HCII'22)
Dates: 26 June-1 July 2022
https://eprints.bournemouth.ac.uk/37132/
Source: Manual
A Survey on the Usability and User Experience of the Open Community Web Portals.
Authors: Kazemi, S., Liebchen, G.A. and Cetinkaya, D.
Editors: Kurosu, M., Yamamoto, S., Mori, H., Soares, M.M., Rosenzweig, E., Marcus, A., Rau, P.-L.P., Harris, D. and Li, W.-C.
Journal: HCI (41)
Volume: 13516
Pages: 409-423
Publisher: Springer
ISBN: 978-3-031-17614-2
https://eprints.bournemouth.ac.uk/37132/
https://doi.org/10.1007/978-3-031-17615-9
Source: DBLP
A Survey on the Usability and User Experience of the Open Community Web Portals
Authors: Kazemi, S., Liebchen, G. and Cetinkaya, D.
Conference: 24th International Conference on Human-Computer Interaction (HCII'22)
Abstract:Web-based portals enable a new communication paradigm that could provide variety of benefits and support to both the customers and companies. Customers can have continuous access to the services, information, support, and payments on the portal with the possibility of personalisation. This paper presents a survey on the usability and user experience studies relevant to open community web portals and information sharing platforms. The objective of the work presented in this paper was to produce an overview of how literature reported on usability in relation to information sharing web portals. A systematic mapping method has been applied to identify and quantify primary studies focusing on the usability and user experience of the open community web portals.
https://eprints.bournemouth.ac.uk/37132/
Source: BURO EPrints