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Exploring the Impact of Call Blockers on User Well-Being - Supporting victims of financial fraud

Authors: Rosenorn-Lanng, E. and Corbin-Clarke, S.

Pages: 1-27

Publisher: NCPQSW

Place of Publication: Bournemouth

Abstract:

The findings support the case for the installation of a call blocker where an individual is in receipt of scam calls. Although a causal relationship cannot be inferred, the findings suggest that there is strong interaction between individual well-being and receiving scam and nuisance calls, with the experience negatively impacting on an individual sense of usefulness, ability to deal with problems and to feel close to other people.

Source: Manual