Adele Ladkin

Professor Adele Ladkin

  • 01202 961891
  • aladkin at bournemouth dot ac dot uk
  • Professor 1
  • Dorset House D225, Talbot Campus, Fern Barrow, Poole, BH12 5BB
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Biography

Adele Ladkin is Professor of Tourism Employment at Bournemouth University. She was educated at Leicester University in Human Geography, receiving her PhD in Tourism Human Resources Management from the University of Surrey in 1995.

Adele’s career has included Lectureships in Tourism at the University of Brighton and the University of Surrey, and Associate Dean in the School of Hotel and Tourism Management at Hong Kong Polytechnic University. Previous positions at Bournemouth include Associate Dean for Tourism and Hospitality and Head of the MICE Research unit. She was also seconded to the University Graduate School for to assist in the strategic development of research degree policy and programmes.

Adele’s research interests are the labour, employment and human resource aspects of tourism and hospitality. She is also interested in the technological affordances for the tourism experience, in particular the practices of ICT use in leisure and business tourism and how future travel experiences are shaped by digital developments...

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Research

Adele’s research interests are the labour, employment and human resource aspects of tourism and hospitality. This comprises labour mobility and migration in hospitality work, employee wellbeing, human capital development and education. In this context she is an advocate for the work history method and its role in assessing past and future labour market conditions.

She is also interested in the technological affordances for the tourism experience, in particular the practices of ICT use in leisure and business tourism and how future travel experiences are shaped by digital developments. Recent research has included how digital technology is used in managing work-life balance when on the move, and social media recruitment practices in hospitality

She has recently completed a multidisciplinary research project 'Family Rituals 2.0' funded by the EPSRC, exploring the evolving nature of family rituals in the digital age and the use of technology to support the work-life balance of mobile workers. Her particular interest in this relates to those who are mobile through employment in the tourism sector.

Her interest in mobile workers follows from previous research into migrant workers in the hospitality industry examining patterns of mobility and working experiences.

Journal Articles

  • Tukamushaba, E., Xiao, H. and Ladkin, A., 2016. The effect of tourists perceptions of a tourism product on memorable travel experiences: Implications for destination branding. European Journal of Tourism and Hospitality Research.
  • Ladkin, A. and Buhalis, D., 2016. Online and Social Media Recruitment: Hospitality Employer and Prospective Employee Considerations. International Journal of Contemporary Hospitality Management, 28 (2), 327-345.
  • Neuhofer, B., Buhalis, D. and Ladkin, A., 2015. Smart technologies for personalized experiences: a case study in the hospitality domain. Electronic Markets, 25 (3), 243-254.
  • Lee, H.A., Law, R. and Ladkin, A., 2014. What makes an article citable? Current Issues in Tourism, 17 (5), 455-462.
  • Neuhofer, B., Buhalis, D. and Ladkin, A., 2014. A Typology of Technology-Enhanced Tourism Experiences. International Journal of Tourism Research, 16 (4), 340-350.
  • Janta, H. and Ladkin, A., 2013. In search of employment: Online technologies and Polish migrants. New Technology, Work and Employment, 28 (3), 241-253.
  • Neuhofer, B., Buhalis, D. and Ladkin, A., 2012. Conceptualising technology enhanced destination experiences. Journal of Destination Marketing and Management, 1 (1-2), 36-46.
  • Ladkin, A., 2012. The Tourism Workforce in 20/20. HOSTEUR, Council on Hotel, Restaurant and Institutional Education, 21 (1), 19-21.
  • Penfold, P., Wei, L. and Ladkin, A., 2012. Developing Hospitality Education in China: A Case Study of Guilin Institute of Tourism: (Chinese Source). Journal of China Tourism Research, 8 (1), 61-77.
  • Janta, H., Lugosi, P., Brown, L. and Ladkin, A., 2012. Migrant networks, language learning and tourism employment. Tourism Management, 33.
  • Janta, H., Lugosi, P., Brown, L. and Ladkin, A., 2012. Migrant networks, language learning and tourism employment. Tourism Management, 33 (2), 431-439.
  • Penfold, P., Wei, L. and Ladkin, A., 2012. Developing Hospitality Education in China: A Case Study of Guilin Institute of Tourism: (Chinese Source). Journal of China Tourism Research, 8 (1), 61-77.
  • Ladkin, A. and Weber, K., 2011. Leadership issues and challenges in the tourism industry: A Hong Kong perspective. Asia Pacific Journal of Tourism Research, 16 (3), 274-288.
  • Ladkin, A. and Weber, K., 2011. Leadership issues & challenges in the tourism industry: A Hong Kong perspective. Asia Pacific Journal of Tourism Research, 16, 273-288.
  • Janta, H., Brown, L., Lugosi, P. and Ladkin, A., 2011. Migrant relationships and tourism employment. Annals of Tourism Research, 38, 1322-1343.
  • Janta, H., Ladkin, A., Brown, L. and Lugosi, P., 2011. Employment experiences of Polish migrant workers in the UK hospitality sector. Tourism Management, 32, 1006-1019.
  • Ladkin, A., 2011. Exploring Tourism Labor. Annals of Tourism Research, 38 (3), 1135-1155.
  • Ladkin, A. and Weber, K., 2011. Career identity and its relation to career anchors and satisfaction: The case of convention and exhibition industry professionals in Asia. Asia Pacific Journal of Tourism Research, 16, 167-182.
  • Weber, K. and Ladkin, A., 2010. Chinese source. Journal of China Tourism Research, 6 (4), 410-427.
  • Ladkin, A. and Weber, K., 2010. Career aspects of convention and exhibition professionals in Asia. International Journal of Contemporary Hospitality Management, 22, 871-886.
  • Weber, K. and Ladkin, A., 2010. Developing effective tourism leadership. Journal of China Tourism Research, 6 (4), 410-427.
  • Ladkin, A. and Weber, K., 2009. Career profiles of convention industry professionals in asia: A case study of hong kong. , 39-50.
  • Weber, K. and Ladkin, A., 2009. Career anchors of convention and exhibition industry professionals in Asia. Journal of Convention and Event Tourism, 10, 243-255.
  • Janta, H. and Ladkin, A., 2009. Polish Migrant Labour in the Hospitality Workforce: Implications for Recruitment and Retention. Tourism, Culture and Communication, 9, 5-15.
  • Ladkin, A., 2008. Audience and participant experience. , 159-160.
  • Weber, K. and Ladkin, A., 2008. Career Advancement for Tourism and Hospitality Academics: Publish, Network, Study, and Plan. Journal of Hospitality & Tourism Research, 32, 448-466.
  • Wong, S. and Ladkin, A., 2008. Exploring the Relationship Between Employee Creativity and Job-Related Motivators in the Hong Kong Hotel Industry. International Journal of Hospitality Management, 27, 426-437.
  • Ladkin, A. and Weber, K., 2008. Tourism and hospitality academics: Career profiles and strategies. Journal of Teaching in Travel and Tourism, 8, 373-393.
  • Morla, D.M. and Ladkin, A., 2007. The Convention Industry in Galicia and Santiago de Compostela: Stakeholder Perceptions of Its Success and Potential for Growth. Event Management, 10, 241-251.
  • Akrivos, C., Ladkin, A. and Reklitis, P., 2007. Hotel Managers' Career Strategies for Success. International Journal of Contemporary Hospitality Management, 19, 107-119.
  • Ladkin, A., Fyall, A., Fletcher, J. and Shipway, R., 2007. London Tourism: A `Post-Disaster' Marketing Response. Journal of Travel and Tourism Marketing, 23, 95-111.
  • Ladkin, A., 2005. Conference tourism - MICE market and business tourism. , 56-66.
  • Weber, K. and Ladkin, A., 2005. Trends affecting the convention industry in the 21st century. Journal of Convention and Event Tourism, 6, 47-63.
  • Aas, C., Ladkin, A. and Fletcher, J., 2005. Stakeholder collaboration and heritage management. Annals of Tourism Research, 32, 28-48.
  • Weber, K. and Ladkin, A., 2003. The convention industry in Australia and the United Kingdom: key issues and competitive forces. Journal of Travel Research, 42, 125-132.
  • Peacock, N. and Ladkin, A., 2002. Exploring relationships between higher education and industry: a case study of a university and the local tourism industry. Industry and Higher Education, 16, 393-401.
  • Ladkin, A. and Bertramini, A.M., 2002. Collaborative tourism planning: a case study of Cusco, Peru. Current Issues in Tourism, 5, 71-93.
  • Ladkin, A., 2001. Career analysis: a case study of hotel general managers in Australia. Tourism Management, 23, 379-388.
  • Sripun, M. and Ladkin, A., 2001. Total quality management and tourism and hospitality education: the case of Thailand. Journal of Quality Assurance in Hospitality and Tourism, 2, 89-103.
  • Ladkin, A. and Spiller Whitfield, J.E., 2000. The European Exhibition Market. Travel & Tourism Intelligence; Market Segments. Travel & Tourism Analyst, 2, 49-63.
  • Ladkin, A., 1999. Life and work history analysis: The value of this research method for hospitality and tourism. Tourism Management, 20 (1), 37-45.
  • Baker, M., Bennett, M., Campbell, M., Gilbert, D., Ladkin, A. and Song, H., 1998. Estimating the value of the social benefits to visitors to a large art gallery. International Journal of Heritage Studies, 3 (4), 230-243.
  • Berry, S. and Ladkin, A., 1997. Sustainable tourism: A regional perspective. Tourism Management, 18 (7), 433-440.
  • Ladkin, A. and Riley, M., 1996. Mobility and structure in the career paths of UK hotel managers: A labour market hybrid of the bureaucratic model? Tourism Management, 17 (6), 443-452.
  • Ladkin, A. and Riley, M., 1995. Hotel management careers: research update 2. Tourism Management, 16 (6), 475-476.
  • Ladkin, A. and Riley, M., 1994. Hotel management careers: a research update. Tourism Management, 15 (3), 221-222.
  • Ladkin, A., 1979. Urethral ectopia and anomalous cervix in a dog. Vet Rec, 104 (24), 555.

Books

Chapters

  • Ladkin, A. and Szivas, E., 2015. Green jobs and employment in tourism. Tourism in the Green Economy. Routledge.
  • Ladkin, A., 2014. Employment and career development in tourism and hospitality education. The Routledge Handbook of Tourism and Hospitality Education. 395-407.
  • Ladkin, A., 2013. Tourism Human Resources. Trends in European Tourism Planning and Organisation. Channel View Publications.
  • Ladkin, A. and Weber, K., 2009. Career Analysis of Conventions Professionals in Asia: The Case of Hong Kong. In: Baum, T., Deery, M., Hanlon, C., Lockstone, L. and Smith, K., eds. People and Work in Events and Conventions: A Research Perspective. Wallingford, Oxon: Cabi Publishing.
  • Shipway, R. and Jones, I., 2008. A Running Commentary: Participant Experiences at International Distance Running Events. In: Ali-Knight, J., Robertson, M., Fyall, A. and Ladkin, A., eds. International Perspectives of Festivals and Events: Paradigms of Analysis. London: Elsevier Science, 173-186.
  • Morgan, M. and Wright, R., 2008. Elite Sports Tours: Special Events with Special Challenges. In: Ali-Knight, A., Robertson, M., Fyall, A. and Ladkin, A., eds. International Perspectives of Festivals and Events: Paradigms of Analysis. London: Elsevier, 187-204.
  • Sadd, D., 2008. Weymouth's once in a lifetime opportunity. In: Ali-Knight, J., Robertson, M., Fyall, A. and Ladkin, A., eds. International Perspectives of Festivals and Events: Paradigms of Analysis. London: Elsevier, 21-40.
  • Sadd, D., 2008. Weymouth's once in a lifetime opportunity. In: Ali-Knight, J., Robertson, M., Fyall, A. and Ladkin, A., eds. International Perspectives of Festivals and Events: Paradigms of Analysis. London: Elsevier, 21-40.
  • Ladkin, A., 2006. The tourism research process. In: Cooper, C., ed. The Practice of tourism research. Madrid: World Tourism Organisation.
  • Ladkin, A., 2006. Conference tourism. In: Buhalis, D. and Costa, C., eds. Tourism business frontiers: consumers, products and industry. Oxford: Elsevier Butterworth-Heinemann, 56-66.
  • Ladkin, A., 2005. Careers and employment. In: Airey, D. and Tribe, J., eds. An International handbook of tourism education. Amsterdan; London: Elsevier Science, 437-450.
  • Ladkin, A., 2004. The life and work history methodology: a discussion of its potential use for tourism and hospitality research. In: Phillimore, J. and Goodson, L., eds. Qualitative research in tourism. Routledge, 236-254.
  • Ladkin, A., 2002. Research issues and challenges for the international MICE industry. In: Weber, K. and Chon, K.S., eds. Convention Tourism: International Research and Industry Perspectives. New York: Haworth Press, 101-118.
  • Ladkin, A. and Diamantis, D, 1999. Green strategies in the tourism and hospitality industries. The International Marketing of Travel and Tourism: A strategic Approach.. London: Macmillan.

Conferences

  • Neuhofer, B., Ladkin, A. and Buhalis, D., 2016. Connected and disconnected travel experiences in the digital economy. In: Making an impact: creating constructuve conversations 19-22 July 2016 University of Surrey.
  • Nguyen, Q., Ladkin, A. and Osman, H., 2016. Emotional Intelligence and hotel employees in Vietnam. In: Council for Hospitality Management Education Conference 4-6 May 2016 Ulster University.
  • Ladkin, A., Jain, J., Clayton, W. and Marouda, M., 2015. Working away from home: Employers perspectives of mobile workers in tourism. In: 3rd World Research Summit for Tourism & Hospitality 15-19 December 2015 UCF Florida, Orlando USA.
  • Tukamushabe, E., Xiao, H. and Ladkin, A., 2015. Self-transcendence: An alternative explanation for volunteer tourism in developing countries. In: 3rd International Conference on emerging research paradigms in Business and Social Science 10-12 November 2015 Dubai, UAE.
  • Fung, C., Ladkin, A. and Osman, H., 2015. An Exploratory Study on the Antecedents of Occupational Commitment among Hospitality Educators in Hong Kong. In: CHME 20-22 May 2015 Manchester Metropolitan University.
  • Neuhofer, B., Buhalis, D. and Ladkin, A., 2015. Technology as a Catalyst of Change: Enablers and Barriers of the Tourist Experience and Their Consequences. In: ENTER2015 Conference 2-6 February 2015 Lugano, Switzerland. Springer, 789-802.
  • Hemingway, A., Hartwell, H. and Ladkin, A., 2014. Workplace Health & Wellbeing: Considering the Tourism Workforce. In: 3rd International Tourism Conference. Tourism & Innovation: Re-inventing, Revolutionizing, Transforming 9-11 November 2014 Montego Bay, Jamaica.
  • Tukamushabe, E., Xiao, H. and Ladkin, A., 2014. The effects of tourists perceptions of a tourism product on memorable travel experiences Implications for destination branding. In: VII International Tourism Conference 3-6 December 2014 Muscat, Oman.
  • Ladkin, A., Tukamushabe, E. and Xiao, H., 2014. The effects of tourists perceptions of a tourism product on memorable travel experiences Implications for destination branding. In: VII International Tourism Comgress 3-6 December 2014 Sultan Qaboos University. Mustcat, Oman.
  • Kichuk, A., Ladkin, A. and Horner, S., 2014. Understanding talent management in hospitality. In: CHME Annual Research Conference 28-30 May 2014 University of Derby, UK..
  • Neuhofer, Buhalis, D. and Ladkin, A., 2014. Co-Creation through Technology: Dimensions of Social Connectedness. In: ENTER2014 Conference 21-24 January 2014 Dublin, Ireland. Vienna: Springer, 339-352.
  • Bichard, J., Jain, J., Kirk, D. and Ladkin, A., 2013. Family Rituals 2.0. Overcoming distance in the work-life balance of mobile workers. In: Contemporary issues in long distance commute work in the extractive industries and other sectors 22-24 July 2013 Vienna, Austria.
  • Neuhofer, B., Buhalis, D. and Ladkin, A., 2013. Experiences, Co-creation and Technology: A conceptual approach to enhance tourism experiences. In: Cauthe 2013 11-14 February 2013 Lincoln, New Zealand.
  • Woo, G.J. and Ladkin, A., 2011. How best to classify stakeholders: Developing a case study of Busan as a MICE destination. ApacCHRIE.
  • Fong, L., Lee, A. and Ladkin, A., 2011. Decomposition of perception of luck: Gamblers in Macao casino hotels. In: 9th APacCHRIE Conference 2-5 June 2011 Hong Kong. ApacCHRIE.
  • Penfold, P. and Ladkin, A., 2010. Exploring the Chinese Tourism curriculum: A case study of Guilin Institute of Tourism, China. 8th APacCHRIE Conference, Phuket, Thailand, 12-14 August 2010. Proceedings: ApacCHRIE.
  • Ladkin, A. and McCabe, V., 2010. Human resource issues and trends in the UK conventions and exhibitions industry. CAUTHE.
  • Ladkin, A. and Hemmington, N., 2010. Insights into hospitality leadership: A comparison of the UK and Hong Kong. NZTRI.
  • Wong, S. and Ladkin, A., 2010. The Relationship between Creativity and Organizational Climate among hotel employees in Hong Kong: Canonical Analysis Approach. ApacCHRIE.
  • Ladkin, A. and Palmer, C., 2010. Work and identity: A study of hotel general managers in Hong Kong. NZTHRC.
  • Janta, H., Lugosi, P. and Ladkin, A., 2009. Hospitality employment as co-created knowledge: Language development and work-based learning among Polish migrants. In: CHME (Council for Hospitality Management Education) 18th Annual Research Conference 13-15 May 2009 Eastbourne, East Sussex.
  • Weber, K. and Ladkin, A., 2008. Career Profiles of Convention Industry Professionals in Asia. In: EuroCHRIE Dubai 2008: Building a Legacy, Living the Dream: 2020 Vision for Hospitality and Tourism 11-14 October 2008 Dubai, UAE.
  • Ladkin, A., Hemmington, N. and Whitelaw, P., 2008. Leadership Excellence in Hospitality. In: CAUTHE Conference 2008: Tourism and Hospitality Research, Training and Practice: “Where the ‘bloody hell’ are we?”: 18th Annual Council for Australian University Tourism and Hospitality Education (CAUTHE) Conference 11-14 February 2008 Gold Coast International Hotel, Surfers Paradise, Queensland, Australia.
  • Hemmington, N., Ladkin, A., Weber, K. and Whitelaw, P., 2008. Hospitality leadership: International Perspectives. In: CAUTHE 2008 Annual Conference: Tourism and Hospitality Research, Training and Practice: “Where the ‘bloody hell’ are we?” 11-14 February 2008 Gold Coast International Hotel, Gold Coast, Queensland, Australia.
  • Ladkin, A., Fyall, A., Fletcher, J. and Shipway, R., 2006. London Tourism: Devolution, Disaster and Diversification. In: CAUTHE 2006: Australian Tourism and Hospitality Research Conference 6-9 February 2006 Victoria University, Melbourne, Australia.
  • Hemmington, N., Cutler, M. and Ladkin, A., 2006. Leadership Excellence in Hospitality. In: 24th EuroCHRIE Conference 2006: In Search of Excellence for Tomorrow’s Tourism, Travel and Hospitality 25-28 October 2006 Makedonia Palace Hotel, Thessaloniki, Greece.
  • Ladkin, A. and Weber, K., 2006. Career Profiles of Tourism and Hospitality Academics. In: 24th EuroCHRIE Congress: In Search of Excellence for Tomorrow’s Tourism, Travel and Hospitality 25-28 October 2006 Thessaloniki, Greece.
  • Weber, K. and Ladkin, A., 2006. Career Analysis of Tourism and Hospitality Academics. In: The 7th Biennial Conference on Tourism in Asia: Tourism, Hospitality and Foodservice Industry in Asia: Development marketing and Sustainability 11-14 May 2006 Jeonju, Korea.
  • Ladkin, A., 2004. The characteristics of and demand for conferences: an investigation into the conference activities of UK companies. Glasgow: University of Strathclyde. Scottish Hotel Schoo.
  • Ladkin, A., 2003. The characteristics of and demand for conferences and meetings: a UK case study of London based associations. In: CAUTHE Australian Tourism and Hospitality Research Conference 5-8 February 2003 Coffs Harbour, New South Wales, Australia..
  • Ladkin, A., 2002. The relationship between employment and tourism education: issues for debate. In: ISCRETT Conference: Re-thinking of Education and Training for Tourism 18-20 April 2002 Croatia.
  • McCabe, V. and Ladkin, A., 2002. Career motivations and commitment in the conventions and exhibitions industry: evidence from the UK and Australia. In: Events and Place Marketing Conference 15-16 July 2002 Sydney, Australia.
  • Ladkin, A. and Whitfield, J.E., 2001. The International MICE Industry: Challenges for Research. In: CAUTHE Australian Tourism and Hospitality Research Conference 7-10 February 2001 University of Canberra, Australia..
  • Spiller Whitfield, J.E. and Ladkin, A., 2000. The growth and trends of conference centres: A case study of the UK. Sunderland: Centre for Travel and Tourism in association with Business Education,.
  • Spiller Whitfield, J.E. and Ladkin, A., 2000. The growth and trends of conference centres: A case study of the UK. In: Tourism 2000: Time for Celebration? 2-7 September 2000 Sheffield Hallam University, Sheffield, UK..

Reports

  • Ladkin, A. and Weber, K., 2012. Developing effective leadership.. Kong Kong: Tourism Industry Council of Hong Kong.

PhD Students

  • Quynh Nguyen (Understanding Emotional Intelligence among hotel employees during interactions wih co-workers and customers in Vietnam)
  • Susanne O-Reilly (Measuring the quality of life experiences of the family holiday for middle income groups)
  • Rutendo Musikavanhu (Understandning mega event in South Africa: A community centred perspective)
  • Natalia Torres (Meal expereinces and service recovery strategies in a la carte restaurants: The employees Perspective)
  • Clare Fung (The importance of emotional labour and caring for hospitality educators)
  • Aliaksei Kichuk (The role and implementation of a Talent Management framework in 3 and 4 start hotels: A case study of FJB hotels, Sandbanks)

Invited Lectures

  • Seminar Series, University of Brighton
  • VII International Tourism Congress
  • Aegean Tourism Summit
  • GENTOUR International Forum: Re-engineering the tourism labour market through gender aware research
  • Keynote Speaker, 7th International Conference of the Latvian Hotel & Restaurant Association. ‘Tourism Labour – the Key to Competitiveness?’ Riga, Latvia, 27-29 September 2011.
  • Keynote Speaker, World Travel Market, BU Tourism Futures Forum, ‘Tourism Human Resource Trends’ London, England, 7-10 November 2011.
  • Invited participant. UNWTO Euro-Arab think tank on tourism labour. Granada, Spain,15/16 January 2012.
  • Invited Lecture, Sultan Qaboos University, Oman. ‘Tourism Human Resource Trends and Challenges. 22nd February 2012
  • Invited Lecture, Emirates Academy of Hospitality Management, Dubai ‘Tourism Human Resource Trends and Challenges. 26th February 2012

Grants

  • The interface between strategic orientations, organisational learning and small to medium enterprise growth in the Perl River Delta region (NSF/RGC, 01 Jan 2011). Completed
  • Leveraging social, cultural, and health benefits from London 2012 (ESRC Seminar Series, 01 Jul 2007). Completed
  • Family Rituals 2.0 (EPSRC, 01 Feb 2013). Completed
  • Promotion of wellbeing as a destination resource (ESRC, 01 Sep 2014). Completed
  • Going 'off-grid' Can employees really switch off during travel? (EPSRC, 01 Nov 2015). Completed
  • Career Strategies of Hotel Senior Managers in Hong Kong (RCG FDS, 01 Jan 2016). In Progress

External Responsibilities

  • Faculty of Management & Hospitality, The Technological and Higher Education Institute of Hong Kong, Honorary Professor (2014-)
  • University of Northumbria, External Examiner BA Travel and Tourism (1998-2002)
  • Napier University, External Examiner, BA Tourism Management (2002-2007)
  • University of Brighton, External Examiner for University Research Training (2005-2009)
  • University of Brighton, External Examiner, MA Tourism Management anMA Even (2004-2009)
  • University of Exeter, External Examiner MSc Tourism, Development & Polic (2005-2009)
  • School of Hotel & Tourism Management, The Hong Kong Polytechnic University, Visiting Scholar (2007-)
  • Faculty of Economics and Business, The University of Zagreb, Visiting Professor (2009-)

Public Engagement & Outreach Activities

  • Powering Down: Going off the grid in the digital age: can or should we switch off on holiday?
  • Presentation 'Work-life balance and mobile workers and employers perspectives
  • Presentation - Going 'off-grid": connectivity during leisure travel
  • Seminar - Mobile working explored: Workers, employers and technology
  • Seminar - Can we switch off our phones on holiday?

Qualifications

  • BA (Hons) in Geography (University of Leicester, 1991)
  • MSc in Tourism Management (University of Surrey, 1992)
  • PG Cert in Teaching & Learning in Higher Education (University of Brighton, 1996)
  • PhD in Tourism (University of Surrey, 1995)

Honours

  • SUBU Your Brilliant Silver Award in the category 'Most Brilliant Support for International Students (Vice Chancellor Staff Awards)
The data on this page was last updated at 04:01 on August 25, 2016.