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Biography

Lia joined the Business School in 2016 and served as the Head of Education and Professional Practice at the Department of Tourism and Hospitality.

Lia has long teaching experience at both undergraduate and postgraduate level and from different cultural contexts as she has worked in Greece, Bahrain, Switzerland, France and the UK. She has worked in the hospitality industry as well in Greece and the UK.

She gained her PhD in HRM from Strathclyde University in 2012. Since then, she has served as Head of department at various academic institutions in Greece, Switzerland, Bahrain and the UK.

Her research interests focus on women in hospitality management, leadership as well as talent management and AI in HRM. On these research areas she has published a book, book chapters, journal articles and has presented at international conferences. She has also worked on European funded projects as project leader with focus on vocational training in hospitality and tourism. Moreover, she has trained a number of professionals in the industry in Lifelong Learning programmes on Emotional Intelligence, Customer Service and Managing People...

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Research

Retaining global talent in the service industry

AI in HRM

Talent management

Value co-creation, metaverse in HR

Small Business Management

HRM in hospitality, tourism, aviation, culinary

Gender issues in management

Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person's work contributes towards the following SDGs:

Gender equality

"Achieve gender equality and empower all women and girls"

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Decent work and economic growth

"Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all"

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Industry, innovation and infrastructure

"Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation"

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Sustainable cities and communities

"Make cities and human settlements inclusive, safe, resilient and sustainable"

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Journal Articles

Books

Chapters

Conferences

Internet Publications

Theses

  • Marinakou, E., 2012. An investigation of gender influences on transformational leadership in the Greek hospitality industry. PhD Thesis. University of Strathclyde, Department of HR.

Profile of Teaching PG

  • Dissertation Supervision
  • Innovation in hospitality
  • Research methods
  • Entrepreneurship and Small Business Management
  • Dissertation supervision
  • Tourism Concepts and Issues
  • Issues in Hotel and Food Services Management
  • Managing Self and Others
  • Intrapreneurship and Enterprise
  • Research Methods for Healthcare service
  • Healthcare services marketing
  • Entrepreneurship
  • Contemporary Hospitality and Tourism Marketing

Profile of Teaching UG

  • Hospitality Principles
  • Marketing for Tourism and Hospitality
  • Hospitality Resources and Revenue Management
  • Talent Management
  • Entrepreneurship
  • Small Business Management
  • Research Methods
  • Tourism and Hospitality Industries
  • Data Analysis in Tourism
  • Conference and Exhibition Management
  • Hospitality Resources and Revenue Management
  • Talent Management
  • Small Business Management
  • Tourism Policy and Planning
  • Hospitality Organisational Behaviour
  • Hospitality and Tourism Marketing
  • Conference and Exhibition Management
  • Managing People
  • Tourism Data Analysis in Practice
  • Business Strategy
  • Managing Change and Challenge in Tourism
  • Training and Development
  • Personnel Recruitment and Retention
  • Managing Teams
  • Human Resources Management

Invited Lectures

  • Career Development & Talent Management, Edge Hotel School - University of Essex, 11 Jun 2018 more
  • Talent management and retention strategies, Bournemouth University, 23 May 2018 more

Grants

  • Networking for chefs' competencies (Acorn, Bournemouth University, 25 Jun 2018). Awarded
  • Retaining global talent in a service industry environment (QR Funding, Bournemouth University, 12 Jan 2017). Completed
  • 5 case studies of ILOs in vocational education in tourism (CEDEFOP, 31 May 2012). Awarded
  • Development of electronic educational programmes and business plan for the islands in the periphery of Cyclades (ETAP, Chamber of Cyclades, 04 Jul 2008). Awarded

External Responsibilities

  • University of Bahrain, College of Business Administration, External Examiner of MBA thesis (2021-)
  • Future Talent Council, Member of the Advisory Board (2020-)
  • Ministry of Tourism, Greece, Expert panel member of the Scientific Committee (2019-2021)
  • Cyprus Agency of Quality Assurance and Accreditation,  Expert Panel member (2018-)
  • AdvanceHE, UK, Reviewer for the Global Teaching Excellence Awar (2018-)
  • International Journal of Contemporary Hospitality Management, Member of the editorial board (2018-)
  • International Journal of Hospitality and Tourism Management, Member of the editorial board (2018-)
  • Asia Pacific Journal of Advanced Business and Social Sciences B, Member of the editorial board) (2015-)

Internal Responsibilities

  • Head of Education and Professional Practice, Department of Tourism and Hospitality
  • Member of QAEG, Quality Assurance and Enhancement Group
  • Level 4 Year Tutor, Department of Tourism and Hospitality

Journal Reviewing/Refereeing

  • International Journal of Culture, Tourism and Hospitality Research, 05 Feb 2019
  • Hospitality & Society, 09 Jan 2019
  • Event Management: an international journal, 12 Mar 2018
  • Tourism management, Anonymous peer review, 12 Feb 2018
  • Higher Education, 10 May 2016
  • Asia Pacific Journal of Advanced Business and Social Studies, Anonymous peer review, 05 Jan 2015
  • International Journal of Contemporary Hospitality Management,, Anonymous peer review, 08 Sep 2014
  • Journal of Hospitality and Tourism Education, Anonymous peer review, 08 Sep 2014
  • Journal of Hospitality and Tourism Management, Anonymous peer review, 10 Jul 2013
  • International Journal of Business and Economic Strategy, Anonymous peer review, 13 Mar 2013
  • Global Research Journal on Humanities and Social Science, 13 Feb 2013

Public Engagement & Outreach Activities

  • Seminar on talent management (13 Apr 2018)
  • Book presentation

Conference Presentations

  • Go big, study abroad: Let us tell you how, Presentation of studies in hospitality in France, 20 Feb 2021, Online forum, Greece
  • International Conference on Business Economics, Marketing & Management Research (BEMM), Keynote on Talent management, 01 Nov 2018, Hammamet, Tunisia
  • Women’s higher education and equality in the workplace, Expert panel member on Gender equality, 23 Oct 2018, Poole, UK
  • ABTA HR and workforce planning conference, Keynote on talent management, 16 May 2018, London
  • 5th Quality Conference in Rhodes, Keynote on Talent management and retention strategies in hospitality, 13 Apr 2018, Rhodes, Greece
  • FLIGHT, Expert panel member on Employability and placements for hospitality management programmes, 16 Jun 2017, London
  • 4th Quality Conference in Rhodes, Keynote on Talent management a way forward, 01 Apr 2017, Rhodes, Greece

Consultancy Activities

  • Programme revalidation of HE in Hospitality, Member of the Scientific Committee. Ministry of Tourism, Greece
  • Auditor for PeopleCert, Auditor. PeopleCert, Greece
  • Mystery guest, Quality control at 5* hotels. GOLDAXIA

Attended Training

  • Canvas, 01 Aug 2022
  • Bids for Funding, Research Council Development Scheme, 14 Jan 2019
  • Aurora Leadership Development, AdvanceHE, 15 Oct 2018
  • Phd Supervision, Bournemouth University, 06 Feb 2017, Certificate
  • Biofeedback, Athens Greece, 06 May 2008
  • Travel Agency Management, Communication and Leaders, DION EPEKA, Athens, Greece, 01 Mar 2005, Certificate
  • The future of conferences in Greece, Exhibition and Conference Tourism, Xenia – exhibitions Athens, Greece, 15 Jan 2003
  • Education and social aspect of tourism development, University of the Aegean, Rhodes, Greece, 06 Jun 2000, Certificate
  • Training the Trainers, Pedagogical Methods, Greek Company of Management, Rhodes, Greece, 15 Dec 1997, Certificate
  • Public Relations and total quality management in the hospitality industry, Greek Company of Management, Athens, Greece, 11 May 1992, Certificate
  • Total Quality management, ISO 9000, ISO 9001, new techniques, AXIS Consulting International SA, Rhodes, Greece

Qualifications

  • PhD in HRM and Hospitality (University of Strathclyde, 2012)
  • BA (Hons) in Tourism Management (University of West Attica, Greece, 2010)
  • PGCE in Teaching and Learning in Higher Education (University of Hertfordshire, 2009)
  • PGdip in Research Methods (University of Strathclyde, Business School, 2006)
  • MSc in International Hospitality Management (University of Strathclyde, 1996)
  • BSc (Hons) in Hospitality Management (Advanced School of Tourism Education, Rhodes, Greece, 1993)

Honours

  • Best conference paper in Hospitality Award: Bakalis, M., Giousmpasoglou, C. and Marinakou, E. (2018). An investigation of the customers' choice of AirBnB over hotels: the case of Bournemouth (THE INC 2018 Conference, 2018)
  • Best conference paper in Hospitality Award: Bakalis, M., Giousmpasoglou, C. and Marinakou, E. (2018). An investigation of the customers' choice of AirBnB over hotels: the case of Bournemouth. (THE INC 2018 Conference, 2018)
  • Best paper in Hospitality (The INC Hospitality, Tourism and Events conference, 2018)
  • Certificate of Appreciation and bonus (Royal University for Women, Bahrain, 2015)
  • Research activity (Royal University for Women, 2014)

Memberships