Evangelia Marinakou

Dr Evangelia Marinakou

  • Lecturer in Marketing, Strategy and Innovation
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Biography

Lia has been teaching at undergraduate and postgraduate programmes in higher education, following a career in management in the Greek hospitality industry. She has served as head of department and dean at various academic institutions in Greece, Switzerland, Bahrain and the UK. Her research interests focus on women in hospitality management, leadership as well as teaching and learning methodologies in HE. On these research areas she has published a book, book chapters, journal articles and has presented at international conferences. She has also worked on European funded projects as project leader with focus on vocational training in hospitality and tourism. Moreover, she has trained a number of professionals in the industry in Lifelong Learning programmes. Finally, she is a reviewer in reputable academic journals such as the International Journal of Contemporary Hospitality Management (IJCHM).

Research

Retaining global talent in the service industry

Journal Articles

Books

  • Giousmpasoglou, C., Marinakou, E., Zopiatis, A. and Cooper, J., 2022. Managing People in Commercial Kitchens A Contemporary Approach. Routledge.
  • Giousmpasoglou, C., Paliktzoglou, V. and Marinakou, E., 2017. Brain drain in higher education: The case of the Southern European countries and Ireland.
  • Danver, S.L., 2016. The SAGE Encyclopedia of Online Education. SAGE Publications.
  • Ordóñez de Pablos, P., 2015. Impact of Economic Crisis on Education and the Next-Generation Workforce. IGI Global.

Chapters

Conferences

  • Giousmpasoglou, C., Marinakou, E. and Zopiatis, A., 2021. The general managers’ role in luxury hotels, during the COVID-19 pandemic: evidence from 45 countries. In: EuroCHRIE 2021 27-30 September 2021 Aalborg, Denmark.
  • Marinakou, E., Giousmpasoglou, C. and Zopiatis, A., 2021. The impact of COVID-19 in luxury hotels: the case of Greece and Cyprus. In: TOURMAN 2021 International Scientific Conference: "Restarting tourism, travel and hospitality: The day after" 21-23 May 2021 Thessaloniki, Greece.
  • Giousmpasoglou, C., Marinakou, E. and Zopiatis, A., 2020. The general managers’ role in luxury hotels, during the COVID-19 pandemic: evidence from 45 countries. In: EuroCHRIE 2021 27-30 September 2021 Aalborg Denmark.
  • Marinakou, E., 2019. Occupational Segregations by Gender in the Hospitality Industry: The Case of a Luxury Hotel. In: 2019 APacCHRIE & EuroCHRIE Joint Conference 21-24 May 2019 Hong Kong.
  • Giousmpasoglou, C., Brown, L. and Marinakou, E., 2019. Training prisoners as hospitality workers: The case of the CLINK charity. In: TTRA Europe 2019 8-10 April 2019 Bournemouth University.
  • Marinakou, E., 2019. Talent management and retention in events companies: Evidence from four countries. Event Management, 23 (4), 511-526.
  • Giousmpasoglou, C. and Marinakou, E., 2018. An investigation of the customer’s choice of Airbnb over hotels: the case of Bournemouth. In: THE INC 2018: Tourism, Hospitality and Events in a changing word 26-28 June 2018 University of Derby, Buxton, UK..
  • Marinakou, E., 2018. Managing Change and Workforce Challenges in Luxury Hotels: An HR Perspective. In: CHME 2018 22-24 May 2018 Bournemouth.
  • Giousmpasoglou, C., Marinakou, E. and Koniordos, S., 2018. Academic Mobility or Brain Drain? Current Trends and Future Perspectives in Higher Education in Europe. In: ‘Beyond economic contribution: Migrant Identities, Working Lives and Social Embeddedness’ 25-27 April 2018 University of Lincoln.
  • Marinakou, E. and Giousmpasoglou, C., 2017. Student satisfaction and expectations from internships in Greece: A comparison between Greek and International students. In: CHME 2017 16-19 May 2017 Aalborg, Denmark.
  • Marinakou, E. and Giousmpasoglou, C., 2017. Student satisfaction and expectations from internships in Greece: A comparison between Greek and International students. In: Council for Hospitality Management Education CHME 2017 16-20 May 2017 Aalborg, Denmark.
  • Marinakou, E., Giousmpasoglou, C. and Cooper, J., 2016. Chefs’ future competencies needs in the UK: the stakeholders’ perspectives. In: EuroCHRIE 2016: What’s Going Well In Hospitality, Tourism And Events? 26-28 October 2016 Budapest Metropolitan University, Budapest, Hungary. Conference Proceedings EuroCHRIE 2016 online.
  • Giousmpasoglou, C. and Marinakou, E.M., 2016. Using Tripadvisor© for exploring cultural tourism development in Bahrain. In: Andriotis, K.A., ed. the International Conference on Tourism (ICOT 2016) - New challenges and boundaries in tourism: policies, innovations and strategies 29 June-2 July 2016 Naples.
  • Marinakou, E. and Nikolic, B., 2016. Dimensions of authentic leadership in the Middle Eastern context: Are these leaders really authentic? In: 2nd Asia Pacific Conference on Advanced Research 27-28 February 2016 Melbourne, Australia. , 134-143 Asia Pacific Institute of Advanced Research (APIAR).
  • Giousmpasoglou, C., Marinakou, E.M. and Paliktzoglou, V.P., 2016. The Brain Drain Phenomenon in Higher Education in Greece: Attitudes and Opinions on the Decision to Immigrate. In: Papanikos, G.P., ed. the 3rd Annual International Conference on Humanities & Arts in a Global World 3-6 January 2016 Athens, Greece.
  • Paliktzoglou, V., Giousmpasoglou, C. and Marinakou, E., 2015. Students’ use of Social Media in Higher Education in Bahrain. In: Fifth International Conference on Cognitively Informed Technology 18-20 June 2015 Manama.
  • Paliktzoglou, V., Giousmpasoglou, C. and Marinakou, E., 2015. Students’ use of Social Media in Higher Education in Bahrain. In: Fifth International Conference on Cognitively Informed Technology 18-20 June 2015 Manama.
  • Marinakou, E., 2014. The glass ceiling and women in management in the Middle East: Myth or reality. In: Finance, Economics, MIS and Global Business Research Conference 11-12 December 2014 Miami, Florida.
  • Giousmpasoglou, C. and Marinakou, E.M., 2014. Higher education hospitality programmes in Bahrain: Challenges and Opportunities. In: The 32nd EuroCHRIE Conference 6-9 October 2014 Dubai, UAE.
  • Giousmpasoglou, C. and Marinakou, E.M., 2014. M-learning in Higher Education in Bahrain: the educators’ view. In: The 6th e-Learning Excellence in the Middle East Conference – Leadership, Design and Technology for the 21st Century Learning 3-5 March 2014 Dubai, UAE.
  • Giousmpasoglou, C. and Marinakou, E., 2013. The future is here: M-learning in higher education. Proceedings - 2013 4th International Conference on e-Learning Best Practices in Management, Design and Development of e-Courses: Standards of Excellence and Creativity, ECONF 2013, 417-420.
  • Marinakou, E., 2013. An investigation of factors that contribute to student satisfaction from online courses: The example of an online accounting course. Proceedings - 2013 4th International Conference on e-Learning Best Practices in Management, Design and Development of e-Courses: Standards of Excellence and Creativity, ECONF 2013, 462-468.
  • Marinakou, E.M. and Giousmpasoglou, C., 2013. An investigation of student satisfaction from hospitality internship programs in Greece. In: Andriotis, K.A., ed. The International Conference on Tourism (ICOT 2013) - Trends, Impacts and Policies on Sustainable Tourism Development 5-8 June 2013 Limassol, Cyprus.
  • Marinakou, E., 2012. Comparison of students’ evaluation of online courses versus face-to-face format. In: Workshop on Electronic Training and Opportunities for Performance Improvement. 9 October 2012 Bahrain.
  • Marinakou, E., 2012. Using problem-based learning to teach tourism management students. In: Athens Tourism Symposium, International Scientific Congress on Current Trends in Tourism Management and Tourism Policy 15-16 February 2012 Athens.
  • Marinakou, E., 2011. Women in hotel management. Diamond or glass? In: International Conference of Tourism 27-30 April 2011 Rhodes, Greece.
  • Marinakou, E., 2011. For or against the smoking ban in restaurants? In: International Conference of Tourism 2011 27-30 April 2011 Rhodes, Greece.
  • Marinakou, E., 2011. The glass ceiling in hospitality organisations. In: THE 2011 ATHENS TOURISM SYMPOSIUM, 2-3 February 2011 Athens, Greece.
  • Marinakou, E., 2010. Motorsport tourism development in Greece: An alternative for economic development. In: ATLAS 2010 3-5 November 2010 Limassol.
  • Marinakou, E., 2010. The use of IT in tourism in view to the “Europe 2020” programme. In: The Periferal Dimension of the “Europe 2020” programme 15 October 2010 Athens, Greece.
  • Marinakou, E., 2010. The learning styles of tourism management students. In: 2nd International Conference on Tourism and Hospitality Management 22-23 May 2010 Athens, Greece. Athens, Greece: Tourism Research Institute.
  • Marinakou, E., 2009. Transformational leadership in hospitality. In: 6th Scientific Conference of the Tourism Research Institute 6-7 March 2009 Athens, Greece.
  • Marinakou, E., 2008. Female leadership style. Myth or reality. In: 1st Scientific Conference for Education, Development and Production in Tourism 17-18 April 2008 Amfissa, Greece.

Internet Publications

Theses

  • Marinakou, E., 2012. An investigation of gender influences on transformational leadership in the Greek hospitality industry. PhD Thesis. University of Strathclyde, Department of HR.

Profile of Teaching PG

  • I have taught a variety of modules at postgraduate level and at different programmes, such as Issues in Hospitality and Tourism Management, Issues in Hotel and Food Services Management, Contemporary Hospitality and Tourism Marketing, Managing Self and Others, Entrepreneurship, Research Methods, Health Care Services Marketing. She has also supervised a large number of dissertations, some of which were published and presented as papers at conferences with students.

Profile of Teaching UG

  • Lia has taught a variety of modules at undergraduate level such as Hospitality Principles, Hospitality Resources and Revenue Management, Investigating Hospitality, Tourism Planning and Development, Conference organisation, Hospitality and Tourism Marketing, Hospitality Operations Management, Managing People in Hospitality, Tourism and Leisure Management, Food and Beverage Management, Research methods, Tourism Data Analysis in Practice, Geography of Tourism, Hospitality Organisational Behaviour, Hospitality Consumer, Conference and Exhibition Management, Tourism Industry and Enterprise, Aspects of Law in the Tourism Industry, Employability and Entrepreneurship, Tourism Geography Field Research, Festivals and Event Management, Tourism Geography Field Research, Business Strategy, Managing Change and Challenge in Tourism

Grants

  • Networking for chefs' competencies (Acorn, Bournemouth University, 25 Jun 2018). Awarded
  • Retaining global talent in a service industry environment (QR Funding, Bournemouth University, 12 Jan 2017). Completed
  • 5 case studies of ILOs in vocational education in tourism (CEDEFOP, 31 May 2012). Awarded
  • Development of electronic educational programmes and business plan for the islands in the periphery of Cyclades (ETAP, Chamber of Cyclades, 04 Jul 2008). Awarded

Internal Responsibilities

  • Level 4 Year Tutor, Department of Tourism and Hospitality
  • Member of QAEG, Quality Assurance and Enhancement Group

Journal Reviewing/Refereeing

  • Tourism management, Anonymous peer review, 12 Feb 2018
  • Asia Pacific Journal of Advanced Business and Social Studies, Anonymous peer review, 05 Jan 2015
  • International Journal of Contemporary Hospitality Management,, Anonymous peer review, 08 Sep 2014
  • Journal of Hospitality and Tourism Education, Anonymous peer review, 08 Sep 2014
  • Journal of Hospitality and Tourism Management, Anonymous peer review, 10 Jul 2013
  • International Journal of Business and Economic Strategy, Anonymous peer review, 13 Mar 2013
  • Global Research Journal on Humanities and Social Science, 13 Feb 2013

Public Engagement & Outreach Activities

  • 5th Conference of Quality in Tourism, Rhodes
  • External examiner for Manchester Metropolitan University, MBA International Hospitality Management (
  • • Plymouth University, External Examiner for the BA (Hons) International Hospitality and Tourism Management
  • External examiner for Validation of BA Culinary Arts management, Queen Margaret University
  • External Examiner, BPP, BSc (Hons) International Hospitality Management [Top-Up], BSc (Hons) International Hospitality Management [Top-Up] [Online]

Conference Presentations

  • 5th Conference of Quality in Tourism, Talent management and retention for customer service quality, 14 Apr 2018, Rhode, Greece

Consultancy Activities

  • Mystery guest, Quality control at 5* hotels. GOLDAXIA

Qualifications

  • PhD in HRM and Hospitality (University of Strathclyde, 2012)
  • BA (Hons) in Tourism Management (ATEI Athens, 2010)
  • PGCE in Teaching and Learning in Higher Education (University of Hertfordshire, 2009)
  • Pg Dip in in Research Methods (University of Strathclyde, 2006)
  • MSc in International Hospitality Management (University of Strathclyde, 1996)
  • BSc in Hotel and Catering Management (ASTER, Rhodes, Greece, 1993)

Honours

  • Best conference paper in Hospitality Award: Bakalis, M., Giousmpasoglou, C. and Marinakou, E. (2018). An investigation of the customers' choice of AirBnB over hotels: the case of Bournemouth. (THE INC 2018 Conference, 2018)
  • Best paper in Hospitality (The INC Hospitality, Tourism and Events conference, 2018)
  • Research activity (Royal University for Women, 2014)

Memberships

  • Higher Education Academcy, Senior Fellow (2016-),