Dr Charalampos Giousmpasoglou - Bournemouth University Staff Profile Pages

Biography

Biography

Babis has a dual background, as practitioner and academic; he has worked for 20 years as senior manager and GM in the Greek luxury hospitality industry. As an academic, he worked in Greece, Bahrain and the UK in undergraduate and postgraduate hospitality and business administration related programmes. His research interests focus on Managerial work, Hospitality Management, Culture, Human Resources Management/OB and Brain Drain. On these research themes he has published a book, book chapters, journal articles and presented papers to national and international congresses. Babis is a Senior Fellow member of the Higher Education Academy (UK). He is also a reviewer in reputable academic journals such as the 'International Journal of Contemporary Hospitality Management' (IJCHM).

Journal Articles

Marinakou, E. and Giousmpasoglou, C., 2019. Talent management and retention strategies in luxury hotels: Evidence from four countries. International Journal of Contemporary Hospitality Management.
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Giousmpasoglou, C., 2019. Factors affecting and shaping the General Managers’ work in small and medium-sized luxury hotels: the case of Greece. Hospitality and Society.
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Giousmpasoglou, C., Brown, L. and Cooper, J., 2018. Alcohol and other drug use in Michelin-starred kitchen brigades. International Journal of Hospitality Management, 70, 59-65.
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Giousmpasoglou, C., Marinakou, E. and Cooper, J., 2018. “Banter, bollockings and beatings”: The occupational socialisation process in Michelin-starred kitchen brigades in Great Britain and Ireland. International Journal of Contemporary Hospitality Management, 30 (3), 1882-1902.
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Cooper, J., Giousmpasoglou, C. and Marinakou, E., 2017. Occupational identity and culture: the case of Michelin-starred chefs. International Journal of Contemporary Hospitality Management, 29 (5), 1362-1379.
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Paliktzoglou, V., Giousmpasoglou, C. and Marinakou, E., 2016. Assessment of Students’ Familiarity, Adoption, and Use of Social Media in Bahrain. International Journal of Technology Diffusion, 7 (4), 82-90.
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Marinakou, E. and Giousmpasoglou, C., 2015. Stakeholders’ Views on the Development of a Higher Education Hospitality Program in Bahrain: Challenges and Opportunities. Journal of Hospitality and Tourism Education, 27 (2), 85-92.
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Giousmpasoglou, C., 2014. Greek Management and Culture. European Journal of Cross-Cultural Competence and Management, 3 (1), 51-67.
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Giousmpasoglou, C., 2014. The Importance of Context in Managerial Work: The Case of Senior Hotel Managers in Greece. Journal of Human Resources in Hospitality and Tourism, 13 (2), 146-172.
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Marinakou, E. and Giousmpasoglou, C., 2013. The future is here: m-learning in higher education. Computer Technology and Application, 4 (6), 317-322.
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Marinakou, E. and Giousmpasoglou, C., 2013. An investigation of student satisfaction from hospitality internship programs in Greece. Journal of Tourism and Hospitality Management, 1 (3), 103-112.
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Giousmpasoglou, C. and Marinakou, E.M., 2013. An investigation of student satisfaction from hospitality internship programs in Greece. Journal of Tourism and Hospitality Management, 1 (3), 103-119.
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Giousmpasoglou, C., 2012. Global Hospitality Managers: Myth or Reality? Journal of Tourism Research, 4, 78-113.
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Giousmpasoglou, C., 2011. A Cultural Perspective of the General Managers’ work: the Greek 4 & 5* hotels’ case. Journal of Tourism Research, 3, 9-37.
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Giousmpasoglou, C., 2011. A contextual approach of the Greek Management. Journal of Tourism Research, 2, 10-33.
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Books

Giousmpasoglou, C., Paliktzoglou, V. and Marinakou, E., 2017. Brain drain in higher education: The case of the Southern European countries and Ireland.
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Giousmpasoglou, C., 2012. The context of managerial work in luxury hotels in Greece: A roles, competencies and culture approach. Saarbrücken: LAP Publishing.
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Chapters

Giousmpasoglou, C. and Koniordos, S., 2017. Brain drain in higher education in Europe: Current trends and future perspectives. Brain Drain in Higher Education: The Case of the Southern European Countries and Ireland. 229-262.
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Marinakou, E. and Giousmpasoglou, C., 2016. Gendered leadership as a key to business success: Evidence from the middle east. Handbook of Research on Human Resources Strategies for the New Millennial Workforce. 200-230.
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Giousmpasoglou, C. and Marinakou, E., 2016. Culture and managers in a globalised world. Handbook of Research on Human Resources Strategies for the New Millennial Workforce. 1-27.
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Giousmpasoglou, C., 2016. Hotel and Restaurant Management Education. The Sage Encyclopedia of Online Education. Thousand Oaks: Sage, 546-549.
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Giousmpasoglou, C., 2016. Academic Governance. The Sage Encyclopedia of Online Education. Thousand Oaks: Sage Publications, 8-14.
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Marinakou, E. and Giousmpasoglou, C., 2015. M-learning in the middle east: The case of Bahrain. Web Design and Development: Concepts, Methodologies, Tools, and Applications. 1199-1222.
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Marinakou, E. and Giousmpasoglou, C., 2015. M-learning in the middle east: The case of Bahrain. Curriculum Design and Classroom Management: Concepts, Methodologies, Tools, and Applications. 1141-1164.
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Giousmpasoglou, C., Marinakou, E. and Paliktzoglou, V., 2015. Economic crisis and higher education in Greece. Impact of Economic Crisis on Education and the Next-Generation Workforce. 120-148.
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Marinakou, E., Giousmpasoglou, C. and Paliktzoglou, V., 2014. The impact of social media on cultural tourism. Implications of Social Media Use in Personal and Professional Settings. 231-248.
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Marinakou, E. and Giousmpasoglou, C., 2014. M-learning in the middle east: The case of Bahrain. Assessing the Role of Mobile Technologies and Distance Learning in Higher Education. 176-199.
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Giousmpasoglou, C., 2012. Global versus local HRM practices in the hospitality industry: The case of Greek luxury hotel managers. Current Issues in Hospitality and Tourism Research and Innovations. 165-170.
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Conferences

Giousmpasoglou, C., 2019. Future skills for Chefs: the stakeholders’ perspectives. In: 2019 APacCHRIE & EuroCHRIE Joint Conference 22-25 May 2019 Hong Kong.
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Giousmpasoglou, C., Brown, L. and Marinakou, E., 2019. Training prisoners as hospitality workers: The case of the CLINK charity. In: TTRA Europe 2019 8-10 April 2019 Bournemouth University.
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Giousmpasoglou, C., 2019. The importance of genuine service and human interaction for millennials’ guest experience: the case of hotel reception and front line employees. In: TTRA Europe 2019 8-12 April 2019 Bournemouth University.
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Giousmpasoglou, C., 2019. Talent Management in the Greek Hotel industry: An investigation of Millennials’ recruitment and selection practices in luxury hotels. In: TTRA Europe 2019 8-12 April 2019 Bournemouth University.
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Giousmpasoglou, C. and Marinakou, E., 2018. An investigation of the customer’s choice of Airbnb over hotels: the case of Bournemouth. In: THE INC 2018: Tourism, Hospitality and Events in a changing word 26-28 June 2018 University of Derby, Buxton, UK..
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Giousmpasoglou, C., 2018. The GMs’ work context: the case of luxury hotel SMEs in Greece. In: THE INC 2018: Tourism, Hospitality and Events in a changing word 26-28 June 2018 University of Derby, Buxton, UK..
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Giousmpasoglou, C., 2018. Emotional labour and employee burnout in luxury hotels: A Cross-Cultural Perspective. In: The 2018 Annual CHME Research Conference 22-25 May 2018 Bournemouth University, Talbot Campus.
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Giousmpasoglou, C., Marinakou, E. and Koniordos, S., 2018. Academic Mobility or Brain Drain? Current Trends and Future Perspectives in Higher Education in Europe. In: ‘Beyond economic contribution: Migrant Identities, Working Lives and Social Embeddedness’ 25-27 April 2018 University of Lincoln.
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Giousmpasoglou, C., 2017. Emotional labour in luxury hospitality: A comparative study between U.K. and Vietnamese hospitality workers. In: The visitor economy: Strategies and Innovations 4-6 September 2017 Bournemouth.
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Marinakou, E. and Giousmpasoglou, C., 2017. Student satisfaction and expectations from internships in Greece: A comparison between Greek and International students. In: CHME 2017 16-19 May 2017 Aalborg, Denmark.
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Marinakou, E., Giousmpasoglou, C. and Cooper, J., 2016. Chefs’ future competencies needs in the UK: the stakeholders’ perspectives. In: EuroCHRIE 2016: What’s Going Well In Hospitality, Tourism And Events? 26-28 October 2016 Budapest Metropolitan University, Budapest, Hungary.
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Giousmpasoglou, C. and Marinakou, E.M., 2016. Using Tripadvisor© for exploring cultural tourism development in Bahrain. In: Andriotis, K.A., ed. the International Conference on Tourism (ICOT 2016) - New challenges and boundaries in tourism: policies, innovations and strategies 29 June-2 July 2016 Naples.
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Giousmpasoglou, C., Marinakou, E.M. and Paliktzoglou, V.P., 2016. The Brain Drain Phenomenon in Higher Education in Greece: Attitudes and Opinions on the Decision to Immigrate. In: Papanikos, G.P., ed. the 3rd Annual International Conference on Humanities & Arts in a Global World 3-6 January 2016 Athens, Greece.
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Paliktzoglou, V., Giousmpasoglou, C. and Marinakou, E., 2015. Students’ use of Social Media in Higher Education in Bahrain. In: Fifth International Conference on Cognitively Informed Technology 18-20 June 2015 Manama.
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Giousmpasoglou, C. and Marinakou, E.M., 2014. Higher education hospitality programmes in Bahrain: Challenges and Opportunities. In: The 32nd EuroCHRIE Conference 6-9 October 2014 Dubai, UAE.
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Giousmpasoglou, C. and Marinakou, E.M., 2014. M-learning in Higher Education in Bahrain: the educators’ view. In: The 6th e-Learning Excellence in the Middle East Conference – Leadership, Design and Technology for the 21st Century Learning 3-5 March 2014 Dubai, UAE.
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Giousmpasoglou, C. and Marinakou, E., 2013. The future is here: M-learning in higher education. 417-420.
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Marinakou, E.M. and Giousmpasoglou, C., 2013. An investigation of student satisfaction from hospitality internship programs in Greece. In: Andriotis, K.A., ed. The International Conference on Tourism (ICOT 2013) - Trends, Impacts and Policies on Sustainable Tourism Development 5-8 June 2013 Limassol, Cyprus.
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Giousmpasoglou, C., 2012. Global versus local HRM practices in the hospitality industry: The case of Greek luxury hotel managers. 165-170.
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Giousmpasoglou, C., 2011. Managing the hotel managers: HRM practices in Greek luxury hotels. In: Andriotis, K.A., ed. the International Conference on Tourism (ICOT 2011) Tourism in an era of uncertainty 27-30 April 2011 Rhodes, Greecce.
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Giousmpasoglou, C. and Stavrakis, D.S., 2011. National Culture and Management: the Greek luxury hotel GMs’ case. In: The 2011 Athens Tourism Symposium, an International Scientific Congress on Current Trends in Tourism Management and Tourism Policy 2-3 February 2011 Athens, Greece.
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Giousmpasoglou, C., 2010. Implementing Europe 2020: A cultural approach. In: 16th Regional Development Conference on The Regional Dimension of the new EU strategy, Europe 2020 15-16 October 2010 Athens, Greece.
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Giousmpasoglou, C., 2010. The Global Hotel Manager: Myth or Reality? In: The 2nd International Conference on Tourism and Hospitality Management 22-23 May 2010 Athens, Greece.
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Giousmpasoglou, C., 2009. Roles and Competencies of the General Managers in Greek 4 & 5* hotels. In: The 6th National Conference on The role of the Hotel Manager, T.R.I. - Tourism Research Institute (ΔΡ.Α.Τ.Τ.Ε.) 7-8 March 2009 Athens, Greece.
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Giousmpasoglou, C., 2008. The GMs’ Roles and Competencies Framework in Greek luxury hotels. In: The International Workshop on Performance, Skills, Competences in the 21st century 11-12 December 2008 Lisbon, Portugal.
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Giousmpasoglou, C., 2008. A Cultural Perspective of the General Managers’ work: the Greek 4 & 5* hotels’ case. In: Laloumis, L.D., ed. The 1st International Conference on Tourism and Hospitality Management, T.R.I. - Tourism Research Institute (ΔΡ.Α.Τ.Τ.Ε.) 13-15 June 2008 Athens, Greece.
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Profile of Teaching PG

Issues in International Hospitality and Tourism Management
Issues in Hotel and Food Services Management
Hospitality Operations Management
Tourism and Hospitality Principles and Practice

Profile of Teaching UG

Understanding Organisations and Human Resources Management
Personal and Professional Development
Consultancy Project (Level 6)

Invited Lectures

UK Chefs' future competencies, University College Birmingham, 11 May 2016 more

Managerial competencies for chefs
HRM, Bournemouth International Centre, 14 Mar 2017 more

HRM Opportunies and Challenges in the UK Hospitality Industry
Career Development & Talent Management, Edge Hotel School - University of Essex, 11 Jun 2018 more

A guest lecture about career choices and the importance of talent management in Hospitality and Tourism Industry

Grants

Grants

Training prisoners as hospitality workers: the case of Clink Charity (BU Acorn Funds, 01 May 2018). Awarded
UK Chefs’ Future Competencies Survey (MCR QR Funding, 23 Feb 2018). Awarded

External Responsibilities

University of Derby, External Examiner - Masters Programmes (2018-2022), https://www.derby.ac.uk/course-search/
BAHA, Committee member (2017-), http://www.bhhotels.co.uk/

Internal Responsibilities

Year Tutor, Level 5 BAIHMS
Dissertation Supervisor, Undergraduate Hospitality Students (Level 6)
Dissertation Supervisor, Postgraduate Hospitality and Tourism Students (Level 7)
Programme Co-ordinator, MSc in International Hospitality Management

Public Engagement & Outreach Activities

Presentation of the CLINK project (ACORN funded)
BU Dept. of Tourism & Hospitality representation at Bournemouth Accommodation and Hotel Association (BAHA) meetings
Fusion Student Conference - Session Co-Chair
Symposium: Hospitality and Tourism Industry in a post-Brexit era
New UG Programme Int. Tourism & Hospitality Management
Presentation: New UG Programme Int. Tourism & Hospitality Management
BU Conference: Visitor Economy: Strategies and Innovations
BU Delegation at the BHA Summit
Bournemouth Hotel Catering and Retail Show 2017
BU Tourism Summit: Tourism and Hospitality in the era of disruption
BU Student Conference: ‘Achieving commercial excellence: refining your growth strategy’
EHL - International Hospitality Student Competition
Structural cooperation between schools and companies, Gothenburg, Sweden

Consultancy Activities

Profit & Loss Reporting, External Consultant. Moda Bagno SA - Interni Restaurants

Attended Training

Data Protection, 10 Jan 2018, Certificate
Inclusive, Cohesive and Safe campus, 10 Jan 2018, Certificate
PhD supervision training: new supervisors, 21 Feb 2017, Certificate
Bribery Act (online), 24 Oct 2015, Certificate
Data Protection (online), 24 Oct 2015, Certificate
Diversity in the workplace (online), 24 Oct 2015, Certificate
ECDL, 23 Oct 2008, Certificated
Train the Trainer Seminar, 17 Dec 2003, Certificate
Certificate in Desk Top Publishing (Quarkexpress), 01 Oct 1999, Certificate
Certificate in Wines, Spirits and Alcoholic Beverages, 01 Oct 1999, Certificate
Certificate in Food Hygiene and Safety, 01 Oct 1999, Certificate (with credit)

Qualifications

PhD in HRM in Hospitality Industry (University of Strathclyde, 2012)
MA in Personnel Management (CIPD accredited) (Leeds Metropolitan University, 2001)
MSc in Hospitality Management (Birmingham University (BCFTCS), 2000)
BA (Hons) in Tourism Management (TEI Piraeus (Greece), 2012)
Postgraduate Diploma in Business Research Methods (Strathclyde Business School, 2006)
BSc in Hotel Management (School of Tourism Education (ASTER) Greece, 1994)

Honours

Outstanding Performance Reward (Bahrain Polytechnic, 2014)
Best conference paper in Hospitality Award: Bakalis, M., Giousmpasoglou, C. and Marinakou, E. (2018). An investigation of the customers' choice of AirBnB over hotels: the case of Bournemouth. (THE INC 2018 Conference, 2018)
Certificate of Appreciation (Performance related bonus aprox. £1,100.00) (Bahrain Polytechnic, 2014)

Memberships

CIPD, Member (2018-), https://www.cipd.co.uk/membership/become-member/academic
Higher Education Academy, Senior Fellow (2015-),
Institute of Hospitality (IoH), Member (2018-), https://www.instituteofhospitality.org/